Title: Hotel New Otani Makuhari Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel New Otani Makuhari Travelers find a peaceful retreat near Makuhari Messe where rejuvenating spa treatments and dining options complement the natural surroundings ## Photo gallery for Hotel New Otani Makuhari ![Indoor pool, outdoor pool - Hotel New Otani Makuhari (Chiba)](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/0914b1f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, down duvets, in-room safe, desk - Hotel New Otani Makuhari (Chiba)](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/5ea74e91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; Fusion cuisine - Hotel New Otani Makuhari (Chiba)](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/cf0ceb0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel New Otani Makuhari (Chiba)](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/9adebdb0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Hotel New Otani Makuhari (Chiba)](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/89d4da72.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel New Otani Makuhari is near Makuhari Messe and scenic Makuharikaihin Prefectural Park. Guests can enjoy spa treatments, Fusion cuisine at five restaurants, an indoor pool, on-site shopping, coffee shops, and free WiFi throughout, enhancing the relaxing experience. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant £105 26 Feb - 27 Feb ## Room options ### Check availability for these dates Tonight [Feb 24 - Feb 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=21634&PinnedHotelID=21634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=21634&PinnedHotelID=21634&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 25 - Feb 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=21634&PinnedHotelID=21634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=21634&PinnedHotelID=21634&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=21634&PinnedHotelID=21634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=21634&PinnedHotelID=21634&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=21634&PinnedHotelID=21634&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=21634&PinnedHotelID=21634&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 17 of 17 rooms ### View all photos for Moderate Twin Room, Non Smoking ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/25e69b08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Moderate Twin Room, Non Smoking 8.8 Excellent 5 reviews ### Highlights Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom Private bathroom - 387 sq ft - 1 bedroom - Sleeps 2 - 2 Large Single Beds ### View all photos for Standard Twin Room, Smoking ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/41d475cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Smoking ### Highlights Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom Private bathroom - 279 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Twin Room, Non Smoking ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/41d475cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking 8.4 Very good 8 reviews ### Highlights Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom Private bathroom - 279 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Double Room, Non Smoking ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/c7d4b807.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking 7.8 Good 7 reviews ### Highlights Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom Private bathroom - 279 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Moderate Double Non Smoking ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/f340720d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Moderate Double Non Smoking 10.0 Exceptional 5 reviews ### Highlights Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom Private bathroom - 387 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, Non Smoking (Bed Type Not Guaranteed) ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/41d475cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking (Bed Type Not Guaranteed) 8.6 Excellent 4 reviews ### Highlights Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom Private bathroom - 279 sq ft - 1 bedroom - Sleeps 1 - 2 Single Beds OR 1 King Bed ### View all photos for Superior Twin Room, Non Smoking ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/c5628714.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking 9.0 Wonderful 4 reviews ### Highlights Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom Private bathroom - 430 sq ft - 1 bedroom - Sleeps 2 - 2 Large Single Beds ### View all photos for Moderate Triple Non Smoking ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/41994643.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Moderate Triple Non Smoking 8.8 Excellent 5 reviews ### Highlights Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom Private bathroom - 387 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Superior Double Room, Non Smoking ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/1d6f7093.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking ### Highlights Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom Private bathroom - 430 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Twin Room, Non Smoking, Corner ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/f4c63abd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking, Corner 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom Private bathroom - 548 sq ft - 1 bedroom - Sleeps 2 - 2 Large Single Beds ### View all photos for Superior Double Room, Non Smoking, Corner ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/c5178472.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking, Corner 7.0 Good 2 reviews ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Private bathroom Bidet - 548 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Triple Room, Non Smoking, Corner ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/2387d9b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, Non Smoking, Corner 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Private bathroom Bidet - 548 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Superior Quadruple Room, Non Smoking, Corner ![Superior Quadruple Room, Non Smoking, Corner | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/24c03491.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room, Non Smoking, Corner ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Private bathroom Bidet - 548 sq ft - Sleeps 4 - 4 Single Beds ### View all photos for Balcony Suite Twin, Non-Smoking, Ocean View ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/5ea74e91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Suite Twin, Non-Smoking, Ocean View 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom - Ocean view - 688 sq ft - 1 bedroom - Sleeps 2 - 2 Large Single Beds ### View all photos for Balcony Suite Double, Non Smoking, Ocean View ![Balcony Suite Double, Non Smoking, Ocean View | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/e3dfff4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Balcony Suite Double, Non Smoking, Ocean View ### Highlights Balcony Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom - Ocean view - 688 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Moderate Twin Room, Smoking ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/21700/21634/25e69b08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Moderate Twin Room, Smoking 8.4 Very good 5 reviews ### Highlights Air conditioning Fridge LED TV Premium bedding Down duvet Blackout curtains Separate bedroom Private bathroom - 387 sq ft - 1 bedroom - Sleeps 2 - 2 Large Single Beds ### Same Floor, Moderate 2 Twin Rooms, Non Smoking ### Highlights Air conditioning Fridge LED TV Blackout curtains Premium bedding Down duvet Private bathroom Bidet - Sleeps 4 - 4 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChiba-Hotels-Hotel-New-Otani-Makuhari.h21634.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChiba-Hotels-Hotel-New-Otani-Makuhari.h21634.Hotel-Information) ## About the area Located in Makuhari, a neighbourhood in Chiba, Hotel New Otani Makuhari is near a train station and on the boardwalk. Mitsui Outlet Park Makuhari and AeonMall Makuhari New City are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Makuharikaihin Prefectural Park and Makuhari Beach. Enjoy an event or a match at Makuhari Messe, and consider making time for Tokyo Disney Resort®—a top attraction that's not to be missed. [Visit our Chiba travel guide](https://www.expedia.co.uk/Chiba.dx9495) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.64540%2C140.03840&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=K80WKvG5IdiKgSNVbj50TBUESeM=) 2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021 ### What's nearby - ![Mitsui Outlet Park Makuhari](https://images.trvl-media.com/place/553248621563235470/9f67a26e-dcf4-4dca-a16e-58915ce6ef3b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mitsui Outlet Park Makuhari 2 min walk \- 0.1 miles - ![Chiba_MakuharikaihinPrefecturalPark_553248621532774561_4](https://images.trvl-media.com/place/553248621532774561/e9989988-4cde-4b22-89f0-d2374e92d154.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Makuharikaihin Prefectural Park 5 min walk \- 0.3 miles - ![Makuhari Messe](https://images.trvl-media.com/place/6101986/8788a1ca-910a-46e9-a51d-fe8d62e4b577.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Makuhari Messe 6 min walk \- 0.4 miles - ![Chiba_ZOZOMarineStadium_6101980_5](https://images.trvl-media.com/place/6101980/c5b9a24e-138c-4136-b606-3026e9635d28.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) ZOZO Marine Stadium 9 min walk \- 0.5 miles - ![Makukhari New Town from Kemigawahama,](https://images.trvl-media.com/place/553248621532774560/3447ab96-39bd-4619-9996-aff56f118097.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Makuhari Beach 9 min walk \- 0.5 miles ### Getting around - Makuharitoyosuna Station 3 min drive - Narashino Kaihin-Makuhari Station 7 min walk - Tokyo (NRT-Narita Intl.) 36 min drive ### Restaurants - ゴーゴーカレー 5 min walk - パティスリーSATSUKI 1 min walk - さくら水産 4 min walk - Central Cafeteria Royal 6 min walk - Tully's Coffee 5 min walk ## About this property ### Hotel New Otani Makuhari Hotel near Mitsui Outlet Park Makuhari Located close to Makuharikaihin Prefectural Park and Makuhari Messe, Hotel New Otani Makuhari provides a poolside bar, a terrace and shopping on-site. Indulge in a body treatment and a facial at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 coffee shops/cafes and a garden. Other perks at this hotel include: - An indoor pool and an outdoor pool - Free self-parking - Buffet breakfast (surcharge), a free theme park shuttle and an indoor tennis court - A 24-hour front desk, a banquet hall and wedding services - Guest reviews give good marks for the overall condition Room features All 418 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Extra conveniences in all rooms include: - Bathrooms with bidets and shower/bath combinations - LED TVs with digital channels - Fridges, electric kettles and heating ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/420000/416800/416765/e500634a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel & Resort Tokyo Bay Makuhari Makuhari - Pool - Spa - Kids’ pool - Free Wi-Fi 8.4 Very good 2,952 reviews £46 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=416765&PinnedHotelID=416765&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/13000000/12770000/12767700/12767654/e095d59b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Springs Makuhari Makuhari - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,161 reviews £32 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=12767654&PinnedHotelID=12767654&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/88000000/87680000/87675800/87675750/7f13b3b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL SHURANZA MAKUHARI BAY Makuhari - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free theme park shuttle - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 5,000 for adults and JPY 3,000 for children - 2 bars/lounges - 2 coffee shops/cafes - 5 restaurants - A poolside bar ### Restaurants on site - Isshin - Keyaki - SATSUKI - Senbazuru - Taikan En ### Things to do - Full-service spa - Health club - Hot tub - Indoor pool - Indoor tennis court - Outdoor pool - Outdoor tennis court - Sauna - Shopping - Steam room ### Family friendly - Free theme park shuttle - In-room refrigerator - Indoor pool - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Meeting rooms ### Outdoors - Garden - On the boardwalk/promenade - Terrace ### Full-service spa - Facials - Spa open select days ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 24 floors - Banquet hall - Built in 1993 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - Electric kettle - Limited room service - Refrigerator - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast. Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Guests must be at least 20 years of age to stay in a smoking room. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 5000 for adults and from JPY 3000 for children - Facilities fee: JPY 5500 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hotel Makuhari Hotel New Otani Makuhari Hotel Otani Makuhari Makuhari Hotel Makuhari New Otani Makuhari New Otani Hotel New Otani Hotel Makuhari New Otani Makuhari New Otani Makuhari Hotel Otani Makuhari New Otani Makuhari Chiba Hotel New Otani Makuhari Hotel Hotel New Otani Makuhari Chiba Hotel New Otani Makuhari Hotel Chiba ## Frequently asked questions ### Does Hotel New Otani Makuhari have a pool? ### How much does it cost to stay at Hotel New Otani Makuhari? ### Is Hotel New Otani Makuhari pet-friendly? ### How much is parking at Hotel New Otani Makuhari? ### What time is check-in at Hotel New Otani Makuhari? ### What time is check-out at Hotel New Otani Makuhari? ### Where is Hotel New Otani Makuhari located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel New Otani Makuhari Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 594 8 - Good 309 6 - Okay 74 4 - Poor 16 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Rachael 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel which is well positioned to local convention centre. Staff were polite and helpful. Amenities were well provided for also. ##### Rachael Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Constance 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Constance Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Paige Alyssa 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff and amazing view. The food was delicious ##### Paige Alyssa Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Muhammed 31 Dec 2025 Excellent View of the Bay. Super clean. Grreat alternative to Tokyo’s chos. Only 35 min short train ride from Tokyo. Friendly staff. Delicious and high quality breakfast. Did not fail me in the last 20 years! ![](https://a.travel-assets.com/ugc/hotel-reviews/b45059d1-75d1-4d25-b603-f888735c3fa0-1767162596067.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/38c1325d-a3d9-4206-9769-a4e332cd8c7c-1767162594497.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a6e5986b-1add-444e-926a-1935cb93c505-1767162595468.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a507913b-504b-46f4-9ad7-0b932ac6e146-1767162598572.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Muhammed Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Constance 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location! ##### Constance Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Tore Emil 26 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel just cross over the street for the exhibition center. A bit expensive to eat at the hotel but great food. ##### Tore Emil Stayed 6 nights in May 2025 ### 10/10 Excellent #### Yiu Lung 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent and helpful staff. Room is clean, comfort. ##### Yiu Lung Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Cary 13 Jun 2025 Liked: Cleanliness Quiet, Clean, Superb Staff, Perfect for my needs. ##### Cary Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Xiaoran 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### Xiaoran Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### CHOU 25 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great hotel Good location with good service ##### CHOU Stayed 6 nights in Oct 2024 ### 8/10 Good #### William 20 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was well located in shopping and lots of restaurants. Only complaint that I was aware of, gym access was restricted to afternoon and early evening which was too bad as it made it difficult to maintain fitness. Staff very professional, helpful and friendly ##### William Stayed 3 nights in Oct 2025 ### 8/10 Good #### sandi 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff helped with a couple problems very helpful ##### sandi Stayed 2 nights in Oct 2025 ### 8/10 Good #### Vera neide 1 Jan 2026 Liked: Cleanliness, staff & service, amenities Hi recommend this hotel for a short stay for its convenient location. I love the hot bath and pool. But very disappointed when I booked last time without being advised that once I week they closed the amenities for reasons I don’t know what. I stay in without access to the bath or the pool. And even apologise for my disappointment. Well ##### Vera neide Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Robert 18 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are much larger than average, very clean and good service ##### Robert Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Lachlan 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect place to stay if you want to have a bit more peace than the rush of Tokyo. About 20 mins on the train to get into the heart of the city. Perfect for events at the convention center and for parking if you plan to do a driving holiday in Japan. ##### Lachlan Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### STEVEN 23 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff gave excellent service. ##### STEVEN Stayed 2 nights in May 2024 ### 8/10 Good #### Bora 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort good location, good room service! However, hotelier cannot speak and understand at all! ##### Bora Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Supaleela 27 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are great! You can take the bus to Disney for complimentary. Room it nice. ##### Supaleela Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### IL HO 7 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convinient location to acces Makuhari Messe . ##### IL HO Stayed 1 night in Sep 2023 ### 8/10 Good #### Jeffrey 23 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Connected to Makuhari Messe (exhibition center) and Kaihimmakuhari station by a covered walkway. Close to shopping areas like Mitsui Park Outlets and Aeon Mall. Unfortunately, no convenience stores inside and hotel is due for a renovation, feels really old. ##### Jeffrey Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Piyada 10 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I am a first time traveler to Japan and Hotel New Otani was my first proper hotel that I have stayed longer than 24 hours besides The Royal Park at Haneda Airport which I had stayed only 6 hours after my flight from Bangkok….. I am impressed with the service, the attentiveness, caring, professionalism of the staffs and cleanliness of the hotel is top notch 🙏 I am definitely coming back next year! どうもありがとうございます ##### Piyada Stayed 2 nights in Dec 2023 ### 8/10 Good #### Michael 2 Oct 2024 Room was very good for first impressions, later found a few things that needed repair ie grout in bathroom missing and badly stained in shower cubicle. Fridge door very hard to pull open hence fridge nearly fell out of its cabinet. Restaurant staff excellent ( only breakfast taken) ate in nearby facilities for evening meal. Would I stay again? Probably not for the price paid. ##### Michael Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Ignacio 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very peaceful ##### Ignacio Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### James 4 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love staying at this hotel. One of the best hotels in Tokyo. Love everything about this hotel. ##### James Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Robert 11 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value close to narita easy access to metro to get into tokyo ##### Robert Stayed 2 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Beach Resorts & Hotels in Toronto](https://www.expedia.co.uk/Toronto-Hotels-Beach-Hotels.0-0-d178314-tBeachHotels.Travel-Guide-Filter-Hotels) > > [HOTELUX Amsterdam Airport Hotel](https://www.expedia.co.uk/Amsterdam-Hotels-HOTELUX-Amsterdam-Airport-Hotel.h93217366.Hotel-Information) > > [Hotels in Marrakech](https://www.expedia.co.uk/Marrakech-Hotels.d6084756.Travel-Guide-Hotels) > > [All-Inclusive Hotels in Sarandë](https://www.expedia.co.uk/Sarande-Hotels-All-Inclusive-Hotel.0-0-d6052596-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [9h nine hours Narita Airport](https://www.expedia.co.uk/Narita-Hotels-Nine-Hours-Narita.h8218676.Hotel-Information) > > [Hotels Suites in Belfast City Centre](https://www.expedia.co.uk/Belfast-City-Centre-Belfast-Hotels-Hotel-Suites.0-n6200265-0-thotelsuites.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Vietnam](https://www.expedia.co.uk/Destinations-In-Vietnam-All-Inclusive-Hotel.0-0-d194-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Base Serviced Apartments - The Docks](https://www.expedia.co.uk/Liverpool-Hotels-Base-Serviced-Apartments-The-Docks.h4493800.Hotel-Information) > > [Hotels with smoking rooms in Amsterdam](https://www.expedia.co.uk/Amsterdam-Hotels-Hotels-With-Smoking-Rooms.0-0-d178229-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [Hotels near Stockley Park](https://www.expedia.co.uk/Stockley-Park-Hotels.0-l6159501-0.Travel-Guide-Filter-Hotels) > > [Hotels near Brighton Theatre Royal](https://www.expedia.co.uk/Brighton-Theatre-Royal-Hotels.0-l6081157-0.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Notting Hill](https://www.expedia.co.uk/5Star-Notting-Hill-London-Hotels.s50-n601720-0.Travel-Guide-Filter-Hotels) > > [Villas Chania](https://www.expedia.co.uk/Chania-Villas.d6046551-aaVillas.Travel-Guide-Accommodation) ### Flights > [Flights from Denver (DEN) to Mississauga (YYZ)](https://www.expedia.co.uk/lp/flights/den/yyz/denver-to-toronto) ### Packages > [Port Logan Beach](https://www.expedia.co.uk/Port-Logan-Beach-Stranraer.d6092833.Attraction) > > [Okavango Delta Holidays](https://www.expedia.co.uk/Okavango-Delta.d6348696.Holidays-City-Breaks) > > [Alvor Beach](https://www.expedia.co.uk/Alvor-Beach-Algarve.d6081753.Attraction) > > [Bora Bora Holidays](https://www.expedia.co.uk/Bora-Bora.d602861.Holidays-City-Breaks) ### Holiday Rentals ### General > [Visit Mato Serrão](https://www.expedia.co.uk/Mato-Serrao.dx553248635976394118) > > [Visit Río Lagartos](https://www.expedia.co.uk/Rio-Lagartos.dx6320352) ---