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Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.7 out of 5 Exceptional
62 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationWat Phra Singh9 min walk
Popular LocationWat Chedi Luang11 min walk
Popular LocationSaturday Walking Street Market11 min walk
AirportChiang Mai (CNX-Chiang Mai Intl.)7 min drive

Choose dates to view prices

  • Deluxe Family Loft

    5/5 guest room rating

    Room amenities

    • 420 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More detailsDeluxe Family Loft
  • Superior Room

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room
  • Deluxe Double Room With Balcony

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Room With Balcony
  • Deluxe Double Room

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Room
  • Deluxe Twin Room, City View

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Room, City View
  • Deluxe Twin Room With Balcony

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More detailsDeluxe Twin Room With Balcony

About this area

Chiang Mai

Located in Chiang Mai's Old City neighbourhood, Pastell Oldtown Chiang Mai is in the city centre and near the airport. Wat Chedi Luang and Wat Phra Singh are notable landmarks, and travellers looking to shop may want to visit Sunday Walking Street Market and Chiang Mai Night Bazaar. Check out an event or a game at 700th Anniversary Stadium, and consider making time for Chiang Mai Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Visit our Chiang Mai travel guide
View in a map
Popular Location

What's nearby

  • Wat Phra Singh - 9 min walk
  • Chiang Mai Gate - 10 min walk
  • Wat Chedi Luang - 11 min walk
  • Saturday Walking Street Market - 11 min walk
  • Sunday Walking Street Market - 12 min walk

Getting around

  • Chiang Mai Railway Station - 18 min drive
  • AirportChiang Mai (CNX-Chiang Mai Intl.) - 7 min drive

Restaurants

  • Breakfast Dining — 1 min walk
  • SiPolle - 3 min walk
  • Happy Espresso - 3 min walk
  • Cats Station Coffee and Food - 4 min walk
  • Coffee Lovers - 5 min walk

About this property

Pastell Oldtown Chiang Mai

3.5-star Chiang Mai hotel in Old City, walk to Wat Phra Singh
This smoke-free hotel features a restaurant, an outdoor pool and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 35 rooms offer free WiFi, premium bedding and Smart TVs with cable channels. Guests will also find Netflix, rainfall showerheads and coffee/tea makers.
Pastell Oldtown Chiang Mai offers 35 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. 43-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: THB 300 for adults and THB 150 for children
  • 1 restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Thai

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch smart TV
  • TV channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: THB 500.0 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 300 for adults and THB 150 for children (approximately)
  • Airport shuttle fee: THB 500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Pastell Hotel Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Hotel
Pastell Oldtown
Hotel Pastell Oldtown Chiang Mai Chiang Mai
Chiang Mai Pastell Oldtown Chiang Mai Hotel
Hotel Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Hotel
Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Oldtown Chiang Mai Hotel Chiang Mai

Frequently asked questions

Can I cancel my reservation for free at Pastell Oldtown Chiang Mai and receive a full refund?
Yes, Pastell Oldtown Chiang Mai offers free cancellation on select room rates, because flexibility matters! Please refer to Pastell Oldtown Chiang Mai cancellation policy on our site for more details about any exclusions or requirements.
Does Pastell Oldtown Chiang Mai have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.
Is Pastell Oldtown Chiang Mai pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Pastell Oldtown Chiang Mai?
Self-parking is free at this property.
What time is check-in at Pastell Oldtown Chiang Mai?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Pastell Oldtown Chiang Mai?
Checkout is at 11:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does Pastell Oldtown Chiang Mai provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 500 per vehicle, one-way, applies.
Where is Pastell Oldtown Chiang Mai located?
Located in Old City, this hotel is within a 15-minute walk of Wat Phra Singh, Wat Chedi Luang and Sunday Walking Street Market. Chiang Mai University and Tha Phae Gate are also within 1 mi (2 km).
4.7
Exceptional
5 - Excellent
47
4 - Good
11
3 - Okay
4
2 - Poor
0
1 - Terrible
0

4.7/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel in a great location in old town. Cute pool and a nice view over the pool of the sun rising over a nearby temple. Take the backstreets in the morning at sunrise to discover Thai life and old style teak homes out of the last century. Then have some delicious Khao Soi nearby at a couple famous locations. Only a block from the ring road to easily get to destinations outside of old town.
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was great, such a quiet side street and it had real charm. We loved it!
Stayed 3 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 3 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
So beautiful hotel and staff!
A new hotel with sweet and kind staff. The room is relaxing and big, great design! The hotel is in the old town so the Sunday night market is very close. We realy enjoyed every moment of our stay! They were so gentle to our every, crazy sometimes, needs. We will recommend the hotel to whomever is coming to Chiang Mai!
Stayed 5 nights in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Town Chiang Mai Gem
Convenient location on the edge of old town. Complimentary breakfast if you want it. Staff were very friendly. Even a screen share option on the tele if you wanted to cast something from your phone.
Stayed 4 nights in Sep 2019

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