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"The hotel and the property were stunning. The staff from the moment they picked me up at the airport was excellent. When arriving at the property there was a gorgeous fountain in the front of the hotel! They picked me up in a beautiful black Mercedes SUV, and had cold water and snacks waiting for me inside the vehicle. The staff treated my guest and I like royalty. They opened the doors, gave us a tour of the hotel and walked us through the suite! It was a 5 star experience at every turn. The surrounding area was not as luxurious as the hotel and the grounds, but I never felt u safe. There was a security guard posted out at the gate 24 hours a day. I had a little fall as I was leaving the hotel property ( but still on the property ) and the security ran over immediately to make sure I was ok and asked me if I required any assistance, which I did not. They literally took care of everything for us. This is the kind of 5 star experience one expects from a Hotel like this and they did not disappoint. If I find myself in Chiang Mai I. The future, this Intercontinental is the only place I’d consider staying. If you’re considering this hotel for your holiday, DO IT. You won’t be disappointed, I know I wasn’t. And I can be very picky. I have ZERO complaints and wouldn’t have changed a thing. Thank you to the entire staff at the Intercontinental Chiang Mai for making my birthday trip so amazing. This was by far the best Intercontinental I have ever had the privilege of staying at."

"Grate staff nice hotel great breakfast "

"Outstanding staff, food and service. Great property!"

"Excellent hotel."

"Wonderful resort!"

"Amazing amenities with two fabulous restaurants. The steakhouse is the old English consulate and provides the property with a unique charm. Terrific breakfast location along the river. Great location to town as well "

"Swim up bar was awesome!"

"The staff at the hotel are very helpful and friendly. Free delicious breakfast, juice and water all the time. "

"Great location, great staff, quiet rooms but close to central shopping area. Will go back if we visit Chiangmai again. "