Title: The Empress Hotel Chiang Mai Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1584389&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Empress Hotel Chiang Mai This urban retreat in the heart of Chiang Mai welcomes travelers with beautiful gardens and authentic Thai cuisine served at two distinct restaurants. ## Photo gallery for The Empress Hotel Chiang Mai ![Property grounds - The Empress Hotel Chiang Mai (Chiang Mai)](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/c69230b1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Suite | Living area | TV - The Empress Hotel Chiang Mai (Chiang Mai)](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/db1f633e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - The Empress Hotel Chiang Mai (Chiang Mai)](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/50e3a310.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room | Minibar, in-room safe, desk, free cots/infant beds - The Empress Hotel Chiang Mai (Chiang Mai)](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/3c4311d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - The Empress Hotel Chiang Mai (Chiang Mai)](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/e675c18f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Empress Hotel Chiang Mai offers a peaceful escape in the city center. Enjoy on-site shopping, relax in the sauna or steam room, get a rejuvenating massage, and stroll through garden grounds. WiFi keeps everyone connected in this tranquil oasis. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Superior Room ![Superior Room | Minibar, in-room safe, desk, free cots/infant beds](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/ecdd9961.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.4 Exceptional 14 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Bidet Hairdryer Free bottled water - City view - 344 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Room ![Deluxe Room | Minibar, in-room safe, desk, free cots/infant beds](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/1c5c79b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.4 Exceptional 9 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Bathrobes Bidet Hairdryer - 344 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Executive Room ![Executive Room | Minibar, in-room safe, desk, free cots/infant beds](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/1f3d8a39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room 9.2 Wonderful 13 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge TV Bidet Rainfall showerhead Bathrobes - 344 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Executive Suite ![Executive Suite | Living area | TV](https://images.trvl-media.com/lodging/2000000/1590000/1584400/1584389/7f52ee54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Air conditioning Connecting rooms available Free cots/infant beds TV Separate bedroom Bidet Rainfall showerhead Bathrobes - City view - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChiang-Mai-Hotels-The-Empress-Hotel-Chiang-Mai.h1584389.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChiang-Mai-Hotels-The-Empress-Hotel-Chiang-Mai.h1584389.Hotel-Information) ## About the area Located in Chang Khlan neighbourhood, The Empress Hotel Chiang Mai is connected to the convention centre. Tha Phae Gate is a notable landmark, and travellers looking to shop may want to visit Chiang Mai Night Bazaar and Central Chiangmai. Travelling with kids? Consider Mae Kha Canal Village, or check out an event or a game at Chiangmai Boxing Stadium. [Visit our Chiang Mai travel guide](https://www.expedia.co.uk/Chiang-Mai.dx6056197) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.77552%2C99.00019&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2972GiIQhIYENMxo5dhFGVe7VPU=) 199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100 ### What's nearby - ![Chiangmai, Thailand ](https://images.trvl-media.com/place/6056197/bdb3f89f-241e-4d62-b3a5-beddca6a8038.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Riverside 2 min walk \- 0.1 miles - ![Cool interactive 3D Art Gallery in Chiang Mai. Make sure you bring a friend to get some good pics.](https://images.trvl-media.com/place/6056197/b59ce52e-eec5-44af-a93e-9e40a664c83d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Art in Paradise 2 min walk \- 0.1 miles - ![Chiang Mai Night Bazaar featuring markets](https://images.trvl-media.com/place/6216344/7d5e97c8-df88-4958-b073-24c47fccef87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chiang Mai Night Bazaar 14 min walk \- 0.8 miles - Central Chiang Mai Memorial Hospital 3 min walk \- 0.2 miles - Mae Kha Canal Village 7 min walk \- 0.4 miles ### Getting around - Chiang Mai Railway Station 12 min drive - Chiang Mai (CNX-Chiang Mai Intl.) 18 min drive ### Restaurants - นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย 2 min walk - บะหมี่เจ๊หัว ต้นตำหรับอาหารจีนยูนาน Www.ไทยนำ.Com 2 min walk - Outside In (เอาท์ไซด์อิน) 1 min walk - ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส 1 min walk - Ruammit Muslim Restaurant 2 min walk ## About this property ### The Empress Hotel Chiang Mai Upscale family-friendly hotel near Chiang Mai Night Bazaar Close to Tha Phae Gate, The Empress Hotel Chiang Mai provides a poolside bar, a terrace and shopping on-site. Indulge in aromatherapy, a Thai massage and a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Thai cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. You'll also find perks such as: - An outdoor pool and a children's pool - Free self-parking and extended parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in - Babysitting (surcharge), a porter/bellboy and a front desk safe - Guest reviews speak highly of the helpful staff Room features All 375 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with bidets and free toiletries - TVs with satellite channels - Daily housekeeping and desks ## Similar properties ![2 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/50000/47300/47263/aa527e3a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centara Riverside Hotel Chiang Mai Wat Ket - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 905 reviews £42 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=47263&PinnedHotelID=47263&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/34000000/34000000/33990900/33990900/75dbe148.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Empress Premier Hotel Chang Khlan - Pool - Hot tub - Spa - Kids’ pool 9.6 Exceptional 344 reviews £68 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=33990900&PinnedHotelID=33990900&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/12600/12569/cc77777f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dusit Princess Chiang Mai Chang Khlan - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 290 reviews £72 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=12569&PinnedHotelID=12569&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/21000000/20950000/20943700/20943612/67c8cf49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stay with Nimman Chiang Mai Chiang Mai - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 330 reviews £42 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=20943612&PinnedHotelID=20943612&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/32000000/31670000/31661800/31661717/13a75805.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Icon Park Hotel Chiang Mai Chang Phueak - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 524 reviews £32 includes taxes & fees 21 Feb - 22 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=31661717&PinnedHotelID=31661717&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1210000/1208100/1208093/05acd316.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Suriwongse Hotel Chiang Mai Chang Khlan - Pool - Spa - Kids’ pool - Parking included 8.0 Very good 964 reviews £47 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1208093&PinnedHotelID=1208093&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/39000000/38450000/38443100/38443095/15b61a43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Experience Walking Street Chiang Mai Old City - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 395 reviews £34 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=38443095&PinnedHotelID=38443095&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/30000000/29070000/29066900/29066832/4e97d9e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parc Borough City Resort Hai Ya - Pool - Kitchen - Parking included - Free Wi-Fi 9.2 Wonderful 125 reviews £81 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=29066832&PinnedHotelID=29066832&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/91000000/90150000/90142400/90142340/71acad06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelodge Nimman Chiang Mai Nimman - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 218 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=90142340&PinnedHotelID=90142340&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/29000000/28850000/28847500/28847471/831ffb67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Darley Hotel Chiangmai Chang Moi - Spa - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 105 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=28847471&PinnedHotelID=28847471&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1584389&PinnedHotelID=1584389&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1584389,47263,33990900,12569,20943612) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Return airport shuttle (surcharge) from 6 AM to midnight on request - Free extended parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: THB 450 for adults and THB 450 for children - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar ### Restaurants on site - Chao Nang Coffee Shop - Panda Palace ### Things to do - Children's pool - Full-service spa - Gym - Outdoor pool - Sauna - Shopping - Steam room ### Family friendly - Children's pool - In-room babysitting - In-room cot - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - In-room massages - Spa open daily - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 buildings - Banquet hall - Built in 1989 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bidet - Free toiletries - Hair dryer - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: THB 500 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for THB 850.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately THB 450 for adults and from THB 450 for children - Airport shuttle fee: THB 250 per person (one-way) - Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old) - Late check-out fee: THB 500 (subject to availability) - Rollaway bed fee: THB 850.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Chiang Mai Empress Chiang Mai Empress Hotel Empress Chiang Mai Empress Chiang Mai Hotel Empress Hotel Chiang Mai Hotel Empress Chiang Mai ## Frequently asked questions ### Does The Empress Hotel Chiang Mai have a pool? ### Is The Empress Hotel Chiang Mai pet-friendly? ### How much is parking at The Empress Hotel Chiang Mai? ### What time is check-in at The Empress Hotel Chiang Mai? ### What time is check-out at The Empress Hotel Chiang Mai? ### Does The Empress Hotel Chiang Mai provide a shuttle to the airport? ### Where is The Empress Hotel Chiang Mai located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Empress Hotel Chiang Mai Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 680 8 - Good 255 6 - Okay 47 4 - Poor 11 2 - Terrible 8 ## Reviews ### 8/10 Good #### Muhammad 24 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, Nice & friendly staff ##### Muhammad Stayed 4 nights in Dec 2025 ### 8/10 Good #### Angela 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The property had old world charm and was comfortable. The staff was pleasant and accommodating. ##### Angela Stayed 1 night in Dec 2025 ### 8/10 Good #### Clive 30 Nov 2025 Liked: Cleanliness Every thing was great except the pool area needs refurbished. ##### Clive Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Ross 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family has stayed at the Empress often. We always love it there! The staff is so welcoming and helpful! ##### Ross Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Laura 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very helpful, especially Paul. The breakfast was great exceeded our expectations. The location was great and transportation was excellent. I would recommend this place to others. ##### Laura Stayed 4 nights in Jul 2025 ### 8/10 Good #### Tim 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good staff service ##### Tim Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Kenneth 17 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great people and great location. ##### Kenneth Stayed 14 nights in Feb 2025 ### 8/10 Good #### Min 19 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a fine 4 star hotel. It provides great bang foe the buck. The welcome gift is a very nice surprise. However, they need to upgrade the food. I had dinner at their restaurant, and the food took about an hour. When it came, the pad thai was cold and the pizza was dried up, leading me to think they were perhaps prepared elsewhere and delivered to the hotel. When I told the staff that the food was cold, the waitress heated it up using a microwave. When I later stayed at their sister hotel "Empress Premier" I noticed they offer same menu but the food was hot and fresh. I noticed similar quality difference with breakfast buffet also. Overall, staying at this hotel was still very pleasant, especially at its price point ##### Min Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Donna 3 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice room, comfortable bed. Wide variety of offerings for breakfast. Walkable to many markets. ##### Donna Stayed 2 nights in Feb 2025 ### 8/10 Good #### wayne 19 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel nice pool ##### wayne Stayed 4 nights in Jan 2025 ### 8/10 Good #### FELIX 17 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s really clean and staffs are nice and friendly. I will certainly stay here again. ##### FELIX Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Raymarc 22 Feb 2025 Good locations.. not too crowded! Pretty quiet! Friendly staffs.. very helpful ##### Raymarc Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### an pang 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel close to the Chiang Mai night market, 15 minute walk, close to Thai massage, restaurants, and shopping. Have been staying here every time I come to Chiang Mai for the past 8 years ##### an pang Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Deborah 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value. Quite stay near the Old City. Staff is very friendly and helpful. ##### Deborah Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### William 22 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very nice hotel but the beds were a little hard. They gave us nice snacks and the breakfast buffet was very good. ##### William Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### PRISCILA 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy Stay at the Empress Friendly, respectful, helpful staff. Good location, easy access to church, to transport and food hubs. Close to Night Bazaar. Breakfast is good, lots of fruits, too. Reasonably priced. Happy to stay in this hotel. Will stay again if we're back in ChiangMai. ##### PRISCILA Stayed 3 nights in May 2025 ### 8/10 Good #### dongbiao 13 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### dongbiao Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Penny 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone was so kind and helpful. The breakfast buffet was amazing! Clean, quiet, gorgeous surroundings . . . would definitely come again. ##### Penny Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Timothy 9 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice rooms and buffet breakfast. Appreciated the welcome gift bag and slightly later checkout option ##### Timothy Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Amjad 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities It's a nice property. Has that regal feel with oriental design elements everywhere. it's a larger hotel vs. a botique hotel so they have many amenities on site, and it's really well staffed. Property is kept up very well. I thought the pool area was a highlight as it has a nice view of the mountains in the background. I really liked their green pool towels. I never see that color anymore. ##### Amjad Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Sheldon 2 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel…rooms, service pool area and staff were amazing ##### Sheldon Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Neal 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was very impressed with this property. Stunning hotel. We were given a big shopping bag of water and snacks upon arrival and had fresh fruit in the room. Room was spacious and bed comfortable. Highly receommended. ##### Neal Stayed 3 nights in Apr 2025 ### 8/10 Good #### Jim 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good place good value good food good service ##### Jim Stayed 1 night in Dec 2024 ### 8/10 Good #### George 18 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was friendly and gave information about where to find the best places for shopping. Location was easy to find. Breakfast was easy to find. Clean and very safe. ##### George Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Ngan 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and quiet ##### Ngan Stayed 5 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Hotels near Stonehenge](https://www.expedia.co.uk/Stonehenge-Hotels.0-l6050515-0.Travel-Guide-Filter-Hotels) > > [Lanna Tree Boutique Hotel](https://www.expedia.co.uk/Chiang-Mai-Hotels-Lanna-Tree-Boutique-Hotel.h15085352.Hotel-Information) > > [Hotels in Port Barton](https://www.expedia.co.uk/Port-Barton-San-Vicente-Hotels.0-n6347733-0.Travel-Guide-Filter-Hotels) > > [Furama Chiang Mai, Thailand](https://www.expedia.co.uk/Chiang-Mai-Hotels-Furama-Chiang-Mai.h2984422.Hotel-Information) > > [Centara Riverside Hotel Chiang Mai](https://www.expedia.co.uk/Chiang-Mai-Hotels-Holiday-Inn-Chiangmai.h47263.Hotel-Information) > > [Hotels with Waterpark in Palm Jumeirah](https://www.expedia.co.uk/Palm-Jumeirah-Dubai-Hotels-Waterpark-Hotel.0-n6085142-0-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [The Chiang Mai Old Town](https://www.expedia.co.uk/Chiang-Mai-Hotels-The-Chiang-Mai-Old-Town.h30982580.Hotel-Information) > > [Hotels in Analipsi](https://www.expedia.co.uk/Analipsi-Hotels.d6035263.Travel-Guide-Hotels) > > [THEE Vijit Lanna by TH District](https://www.expedia.co.uk/Chiang-Mai-Hotels-THEE-Vijit-Lanna.h53839784.Hotel-Information) > > [britanniahotels Hotels in Lowestoft](https://www.expedia.co.uk/Lowestoft-Hotels-Britannia-Hotels.0-0-d5630--bBritanniaHotels.Travel-Guide-Filter-Hotels) > > [Baan Hanibah](https://www.expedia.co.uk/Chiang-Mai-Hotels-Baan-Hanibah.h8386022.Hotel-Information) > > [Hotels with Parking in Glasgow Westend](https://www.expedia.co.uk/Glasgow-Westend-Glasgow-Hotels-Hotel-With-Parking.0-n6196895-0-thotelwithparking.Travel-Guide-Filter-Hotels) > > [The Nimmana Luxury Suites At Nimman road \~ Chiangmai ](https://www.expedia.co.uk/Chiang-Mai-Hotels-The-Nimmana-Luxury-Suites-At-Nimman-Road-Chiangmai.h34821299.Hotel-Information) > > [Cross Vibe Chiang Mai Decem](https://www.expedia.co.uk/Chiang-Mai-Hotels-X2-Vibe-Chiang-Mai-Decem-Hotel.h12358121.Hotel-Information) > > [UH Suite The Jongno](https://www.expedia.co.uk/Seoul-Hotels-UHSuite-Apartment-Myeongdong.h43358413.Hotel-Information) > > [Novotel Chiangmai Nimman Journeyhub](https://www.expedia.co.uk/Chiang-Mai-Hotels-Novotel-Chiangmai-Nimman-Journeyhub.h35517156.Hotel-Information) > > [Hotels near Bella Center](https://www.expedia.co.uk/Bella-Center-Hotels.0-l6072905-0.Travel-Guide-Filter-Hotels) > > [Hotels with Waterpark in Tossa de Mar](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Waterpark-Hotel.0-0-d4339-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Fareham](https://www.expedia.co.uk/5Star-Fareham-Hotels.s50-0-d4635.Travel-Guide-Filter-Hotels) > > [Hotels with Waterpark in Kuala Lumpur](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Waterpark-Hotel.0-0-d180008-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [Away Chiang Mai Thapae Resort - A Vegan Retreat](https://www.expedia.co.uk/Chiang-Mai-Hotels-Away-Chiang-Mai-Thapae-Resort-A-Vegan-Retreat.h20180518.Hotel-Information) ### Flights > [Flights from Hounslow (LHR) to Pokhara (PKR)](https://www.expedia.co.uk/lp/flights/lhr/pkr/london-to-pokhara-intl-airport) > > [Flights from Providenciales (PLS) to Jamaica (JFK)](https://www.expedia.co.uk/lp/flights/pls/jfk/providenciales-to-new-york) ### Cars ### Packages ### General ---