Title: Hotel Museo Matan Ka'an Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Museo Matan Ka'an Hotel with a rooftop terrace, near Costa Maya Port ![Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/2ed69ef5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/b7456a81.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/5e72cb18.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/9bc0bd6b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | Premium bedding, free WiFi](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/60cc01cf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Matan Ka'an hotel By Guruhotel, guests enjoy a tropical atmosphere with modern amenities. The swim-up bar offers refreshing drinks, and the spa provides rejuvenating treatments. Relax on the rooftop terrace or in the garden with free WiFi in peaceful surroundings. 8.4 Very good ## Popular amenities - - Bar - 24/7 front desk - Breakfast available - Pet-friendly - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Premium Room | Premium bedding, free WiFi](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/00580f3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.2 Very good 13 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Private bathroom Bidet Daily housekeeping - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Superior Room | Premium bedding, free WiFi](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/60cc01cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 7.2 Good 7 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Private bathroom Bidet Daily housekeeping - Sleeps 4 - 1 Queen Bed OR 2 Queen Beds ![Standard Room, 1 Bedroom | Premium bedding, free WiFi](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/w3000h1997x0y0-9e15eec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Bedroom 9.0 Wonderful 4 reviews ### Highlights Air conditioning Flat-screen TV Premium bedding Private bathroom Bidet Wardrobe Daily housekeeping - 161 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Matan-Kaan-Hotel-By-Guruhotel.h6301916.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Matan-Kaan-Hotel-By-Guruhotel.h6301916.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.71554%2C-87.70811&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ld31vM7F__ipD6OLE1xsdxtgF5E=) Calle Huachinango S/N, Mahahual, QROO, 77976 #### What's nearby - Mahahual Beach - 2 min walk - 0.1 miles - Mahahual Lighthouse - 18 min walk - 1.0 mile - Dolphin Discovery - 6 min drive - 2.2 miles - Maya Water Park - 6 min drive - 2.4 miles - Maya Chan Beach - 14 min drive - 4.4 miles #### Restaurants - ‪The Krazy Lobster - ‬5 min walk - ‪Big Mamá - ‬3 min walk - ‪Maramao - ‬1 min walk - ‪40 Cañones - ‬2 min walk - ‪Malecon 21 - ‬4 min walk ## About this property ### Hotel Museo Matan Ka'an Hotel near Costa Maya Port You can look forward to a swim-up bar, a rooftop terrace and a coffee shop/cafe at Hotel Museo Matan Ka'an. Treat yourself to a massage or other spa services. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool, along with sunloungers and a swim-up bar - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information - A front desk safe, luggage storage and smoke-free property - A 24-hour front desk and concierge services Room features All guest rooms at Hotel Museo Matan Ka'an have perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/26f9daa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luna de Plata Mahahual - Spa - Parking included - Free WiFi - Air conditioning 8.4 Very good 72 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/103000000/102150000/102146200/102146127/58b6b150.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oneiro Suites Mahahual - 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Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.4 Very good 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=111959082&PinnedHotelID=111959082&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) ### Food and drink - Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 200 to 250 for adults and MXN 200 to 250 for children - A coffee shop/cafe - A swim-up bar ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Rooftop terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Towels provided ### Entertainment - Flat-screen TV ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 250 per pet, per stay Service animals are welcome, and are exempt from fees 2 total pets Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 16.29 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately MXN 200 to 250 for adults and MXN 200 to 250 for children - Pet fee: MXN 250 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 10:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Ka'an Koox Matan Ka'an Koox Matan Ka'an Hotel Koox Matan Ka'an Hotel Mahahual Koox Matan Ka'an Mahahual Matan Hotel Matan Ka'an Hotel Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya Matan Ka'an Hotel Mahahual Matan Ka'an Mahahual Matan Ka'an Hotel Matan Ka'an Hotel Mahahual Mahahual Matan Ka'an Hotel Hotel Hotel Matan Ka'an Hotel Koox Matan Ka'an Hotel Matan Ka'an hotel Hotel Matan Ka'an hotel Mahahual Matan Ka'an hotel By Guruhotel Matan Ka'an hotel Hotel Mahahual ## Frequently asked questions ### Does Hotel Museo Matan Ka'an have a pool? > Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM. ### Is Hotel Museo Matan Ka'an pet-friendly? > Yes, this property allows pets (limit 2 total). There's a fee of MXN 250 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Hotel Museo Matan Ka'an? > Hotel Museo Matan Ka'an doesn't offer parking. ### What time is check-in at Hotel Museo Matan Ka'an? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Museo Matan Ka'an? > Checkout is at noon. ### Does Hotel Museo Matan Ka'an provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Museo Matan Ka'an located? > Situated near the beach, this hotel is within 1 mile (2 km) of Mahahual Beach and Mahahual Lighthouse. Costa Maya Port and Maya Water Park are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Museo Matan Ka'an Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 304 8 - Good 261 6 - Okay 96 4 - Poor 22 2 - Terrible 16 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Rafael 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice Stay ##### Rafael Stayed 1 night in Sep 2025 ### 8/10 Good #### PHILIPPE 11 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second visit at this hotel Always a pleasure ##### PHILIPPE Stayed 5 nights in Jan 2025 ### 6/10 Okay #### Carlos 20 May 2025 Close to the beach, restaurant hostess attitude was nice, and breakfast good. Pool is big and clean. Hotel has a unique style but needs upgrades and maintenance. ##### Carlos Stayed 2 nights in May 2025 ### 10/10 Excellent #### Sharla 10 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything was excellent near the beach very clean friendly staff. ##### Sharla Stayed 1 night in Jul 2023 ### 8/10 Good #### Alberto 1 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel one short block away from the malecon and the beach. ##### Alberto Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Claudia 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Claudia Stayed 3 nights in Mar 2025 ### 8/10 Good #### Jasky Arlene 3 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Jasky Arlene Stayed 11 nights in Jan 2024 ### 10/10 Excellent #### rosalinda 3 Sept 2024 Liked: Amenities Exelente spot ##### rosalinda Stayed 1 night in Aug 2024 ### 6/10 Okay #### Hector 7 Jul 2025 Liked: Cleanliness It’s just ok, I guess for your money. I have been staying in this hotel for years every time I visit Mahahual. They have not mad any improvements. Just a place to sleep and shower. The breakfast is not good at all. Not much effort in the cooking and serving. ##### Hector Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Patricia 29 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great price and a lot of dinning options. Love it ##### Patricia Stayed 1 night in Apr 2024 ### 8/10 Good #### Octavio 3 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Octavio Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Rocio 11 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are clean and spacious. The pool is clean and refreshing. Walking distance to beach and local food. ##### Rocio Stayed 3 nights in Jun 2024 ### 6/10 Okay #### Paul 3 Nov 2023 Disliked: Staff & service, property conditions & facilities #### Basic hotel Basic hotel - the management and staff do the bare minimum ##### Paul Stayed 1 night in Nov 2023 ### 8/10 Good #### Shannon 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: Visual architecture is beautiful...very organic looking ! Located close to everything in the town, playa, malacon...easy walks...plenty of eating places. Parking is mostly on street but, easy to find and safe. Clean linen everyday...big walk-in showers...artistic ceiling treatment. Cons: Rooms are sparse and, unfortunately, bathrooms smelled slightly of sewer. Overhead shower spray was weak, irregular, and non-adjustable; ##### Shannon Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Stas 7 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff all around and especially front desk are amazing and wonderful hosts. I will return ##### Stas Stayed 1 night in Mar 2023 ### 8/10 Good #### Carrie 29 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Only downside was they don’t provide beach towels ##### Carrie ### 6/10 Okay #### Isela 25 Sept 2024 Disliked: Amenities, property conditions & facilities It was raining and water went into my room from under the door and the walkways of the hotel were all wet. The entire hotel looks like it would have been very nice at some point but for now just a bit run down. But they are clean, beds and pillows were comfortable but only a sheet to cover. Good location ##### Isela Stayed 1 night in Sep 2024 ### 8/10 Good #### Stefany 6 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities A ##### Stefany Stayed 5 nights in May 2024 ### 6/10 Okay #### Angel 13 Jan 2025 Liked: Staff & service The hotel is well located and comfortable, but there are many details showing a lack of general care. For example, there is no bidet in the bathroom as shown in the photo; instead, there is a tile covering the drain, and the pipe is still there. ##### Angel Stayed 1 night in Jan 2025 ### 6/10 Okay #### Sari 24 Mar 2024 #### They don’t have a clue of what service means! I have stayed at this hotel three times in the past. Their new management sucks! ##### Sari Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Eloisa 23 Jul 2023 Liked: Cleanliness Our family really enjoyed the pool. The rooms were great but could use a bit of maintenance and updating, specifically the shower heads. We’ve frequented this area and something we didn’t enjoy this time was the amount of trash surrounding the hotel. On one of the times we were exiting the hotel, we witnessed a stray dog pooping on the hotel name sign. ##### Eloisa Stayed 2 nights in Jul 2023 ### 8/10 Good #### Pamela 27 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities The rooms were clean and had lots of closet/drawer space. The pool was great to have for cooling off. Great atmosphere for hanging out around the pool/library/outdoor picnic area. The restaurant is a bit underwelming. Open for breatkfast only until 11:30 a.m. Food was ok but not much to write home about but there are tons of options nearby. About a football field from the beach. Hotel is on a corner where the breeze comes up from the ocean which is nice. Good value for our $ for sure. ##### Pamela Stayed 10 nights in Mar 2024 ### 8/10 Good #### MARIO 15 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel should have a policy of cancelation due to evaquation when a hurrycane is aproaching and give a REFUNDO of the days not used right away This hotel denyed the refund in money back. ##### MARIO Stayed 4 nights in Jul 2024 ### 2/10 Terrible #### Jose Luis 11 Mar 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I did not stay there. So I do not know why I am getting a survey ##### Jose Luis Stayed 2 nights in Mar 2024 ### 4/10 Poor #### Luis 4 Mar 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel stuff ask us ti leave hoyell room 30 minutes befor noon time, othere included servive never wore offer ##### Luis Stayed 1 night in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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