Title: Hotel Turquesa Maya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6320344&destination=Felipe+Carrillo+Puerto%2C+Quintana+Roo%2C+Mexico&selected=7663811&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Turquesa Maya Travelers savor local flavors at Hotel Turquesa Maya while the staff handles grocery shopping, leaving more time to relax in the peaceful garden retreat ## Photo gallery for Hotel Turquesa Maya ![Property grounds - Hotel Turquesa Maya (Felipe Carrillo Puerto)](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/dc8155b6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Hotel Turquesa Maya (Felipe Carrillo Puerto)](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/1f197658.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Turquesa Maya (Felipe Carrillo Puerto)](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/w1536h2046x0y1-e31728c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Local cuisine - Hotel Turquesa Maya (Felipe Carrillo Puerto)](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/42e65fbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, desk, iron/ironing board, free WiFi - Hotel Turquesa Maya (Felipe Carrillo Puerto)](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/78463231.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Turquesa Maya in a vibrant neighborhood offers cooked-to-order breakfasts and local specialties. Enjoy free grocery shopping, a relaxing garden, laundry facilities, helpful staff, and WiFi. ## Reviews 7.8 Good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Laundry room £37 includes taxes & fees 29 Mar - 30 Mar ## Room options ### Check availability for these dates Tonight [Mar 20 - Mar 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 21 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 3 of 3 rooms ### View all photos for Double Room ![Double Room | Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/d4240e1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.0 Very good 2 reviews - Sleeps 2 - 1 King Bed ### View all photos for Triple Room ![Triple Room | Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/d8878881.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 7.0 Good 2 reviews - Sleeps 3 - 3 Single Beds ### View all photos for Quadruple Room ![Quadruple Room | Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/5353f268.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Turquesa-Maya.h7663811.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Turquesa-Maya.h7663811.Hotel-Information) ## About the area Felipe Carrillo Puerto is home to Hotel Turquesa Maya. Local points of interest include Santuario de la Cruz Parlante, Centro Cultural Chan Santa Cruz, and Pueblo Felipe Carrillo Plaza. [Visit our Felipe Carrillo Puerto travel guide](https://www.expedia.co.uk/Felipe-Carrillo-Puerto.dx6320344) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.59015%2C-88.04834&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qdxQ2ePDCFaa6BM5tQEiHjUUJVo=) Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, QROO, 77210 ### What's nearby - ![My 2016 #lifeatexpedia](https://images.trvl-media.com/place/182189/f78422df-b7ad-4320-ad37-5a9142b80cc2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sian Ka'an Biosphere Reserve 46 min drive \- 39.4 miles - Santuario de la Cruz Parlante 18 min walk \- 1.0 mile - Centro Cultural Chan Santa Cruz 18 min walk \- 1.0 mile - Pueblo Felipe Carrillo Plaza 19 min walk \- 1.0 mile ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 135 min drive ### Restaurants - El Pastorcito Maya 18 min walk - Los Bambus 12 min walk - Tacos y Tortas Jimmy 18 min walk - Asadero El Pollo 14 min walk - Asadero El toloc 15 min walk ## About this property ### Hotel Turquesa Maya Property highlights Take advantage of a free food/drink shopping service, a garden and laundry facilities at Hotel Turquesa Maya. The on-site restaurant, Turquesa Maya, features local cuisine. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Cooked-to-order breakfast (surcharge), luggage storage and a 24-hour front desk - Tour/ticket information, smoke-free property and a banquet hall Room features All guest rooms at Hotel Turquesa Maya offer thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and free bottled water. More amenities include: - Bathrooms with showers and free toiletries - 32-inch plasma TVs with cable channels - Wardrobes/cupboards, balconies and ceiling fans ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/114000000/113530000/113522900/113522809/b43b5ee0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bambús Felipe Carrillo Puerto - Pool - Kids’ pool - Free Wi-Fi - Restaurant 7.8 Good 24 reviews £33 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=113522809&PinnedHotelID=113522809&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/99ef7975.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Chetumal Hotel Chetumal - Pool - Free airport shuttle - Parking included - Free Wi-Fi 8.8 Excellent 1,000 reviews £96 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/7000000/6580000/6577100/6577059/49285c4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Chetumal Chetumal - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Cooked-to-order breakfast available for a fee: USD 10 to 15 for adults and USD 10 to 15 for children - A restaurant ### Restaurants on site - Turquesa Maya ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Free grocery shopping service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - No lift ### More - 1 building - 3 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Free local calls - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults and USD 10 to 15 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Turquesa Maya Felipe Carrillo Puerto Turquesa Maya Felipe Carrillo Puerto Turquesa Maya Turquesa Maya Felipe Carrillo Hotel Turquesa Maya Hotel Hotel Turquesa Maya Felipe Carrillo Puerto Hotel Turquesa Maya Hotel Felipe Carrillo Puerto ## Frequently asked questions ### Is Hotel Turquesa Maya pet-friendly? ### How much does it cost to stay at Hotel Turquesa Maya? ### How much is parking at Hotel Turquesa Maya? ### What time is check-in at Hotel Turquesa Maya? ### What time is check-out at Hotel Turquesa Maya? ### Where is Hotel Turquesa Maya located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Turquesa Maya Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 6.8 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 63 8 - Good 44 6 - Okay 30 4 - Poor 10 2 - Terrible 11 ## Reviews Verified ### 8/10 Good #### Carol 11 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities R Everything was good for a smaller pueblo. ##### Carol Stayed 1 night in Nov 2023 Verified ### 4/10 Poor #### ROBERT 2 Jul 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi. ##### ROBERT Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### jordan 4 Jan 2023 Liked: Cleanliness, staff & service Inexpensive very friendly staff and very clean! ##### jordan Stayed 1 night in Jan 2023 Verified ### 10/10 Excellent #### Danny Ruben 1 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful. ##### Danny Ruben Stayed 2 nights in May 2023 Verified ### 10/10 Excellent #### Greg 5 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future. ##### Greg Stayed 1 night in Nov 2023 Verified ### 2/10 Terrible #### Azalia 4 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I use the hotel just as a stop on my way to my final destination as it is midpoint on a long drive. ##### Azalia Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Jon 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good 👍 ##### Jon Stayed 1 night in Jan 2025 Verified ### 6/10 Okay #### Nataniel 27 Apr 2024 Liked: Cleanliness, staff & service Room was spacious ##### Nataniel Stayed 1 night in Apr 2024 Verified ### 6/10 Okay #### Azalia 27 Mar 2024 Disliked: Staff & service, amenities Limited parking spaces. Reception not as friendly. ##### Azalia Stayed 1 night in Mar 2024 Verified ### 4/10 Poor #### Philip 23 Feb 2024 Disliked: Cleanliness, amenities, property conditions & facilities Not good but no other choices ##### Philip Stayed 3 nights in Feb 2024 Verified ### 8/10 Good #### xiangzheng 25 Dec 2022 Liked: Cleanliness, property conditions & facilities The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings. ##### xiangzheng Verified ### 10/10 Excellent #### Ana Concepción 7 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien las instalaciones ##### Ana Concepción Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### Vicente 20 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amplio limpio presentable ##### Vicente Stayed 1 night in Mar 2025 Verified ### 8/10 Good #### Rigoberto 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Sólo que pongan contactos en las cabeceras para cargar los dispositivos y contacto para apagar y encender las luces ##### Rigoberto Stayed 1 night in Mar 2025 Verified ### 6/10 Okay #### EULOGIO 26 Jan 2025 Liked: Cleanliness, staff & service Bueno ##### EULOGIO Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Rigoberto 23 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sólo le faltan enchufes cerca de la cama ##### Rigoberto Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Verified traveller 10 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El internet podría mejorar Bien solo el internet un poco bajo ##### Verified traveller Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Veronica 9 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal es amable y las habitaciones son comodas solo tiene algunos detalles con respecto a lo estético ##### Veronica Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Juan carlos 31 Dec 2024 Liked: Cleanliness, staff & service, amenities Solo que loss colchones de las camas ya están vencidos... Bueno al menos en la recámara que me tocó. ##### Juan carlos Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Rigoberto 20 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Sería excelente, solo por 2 motivos no lo es, no hay tomacorrientes junto a la cama y tardan un poco en mandar la factura. ##### Rigoberto Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Terrell 11 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Best place to stay in town. ##### Terrell Stayed 6 nights in Dec 2024 Verified ### 10/10 Excellent #### Gabriela 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy limpia y bonita ##### Gabriela Stayed 1 night in Dec 2024 Verified ### 6/10 Okay #### Alejandro 6 Dec 2024 Regular, no salía agua caliente ##### Alejandro Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Gabriela 1 Nov 2024 Liked: Cleanliness, staff & service Esta bien ubicado ##### Gabriela Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Alexandro 31 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### Alexandro ### Expedia's Latest Trends ### Hotels > - 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