Title: Hotel Jaiba Mahahual Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Jaiba Mahahual Adults-only hotel with rooftop terrace and spa services ![Outdoor pool](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/ace98a74.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/4ae86e70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/9360af97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Double Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/2352bba4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, Terrace | Terrace/patio](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/99f6515a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a peaceful retreat on Hotel Jaiba Mahahual's rooftop terrace and garden. Practical amenities include dry cleaning, laundry services, and in-room WiFi. After a dip in the outdoor pool, guests can schedule a massage to complete their day. 9.0 Wonderful ## Popular amenities - Pool - Spa - Laundry - Housekeeping - Air conditioning - Parking included £60 includes taxes & fees 14 Dec - 15 Dec ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=29301533&PinnedHotelID=29301533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=29301533&PinnedHotelID=29301533&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=29301533&PinnedHotelID=29301533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=29301533&PinnedHotelID=29301533&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=29301533&PinnedHotelID=29301533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=29301533&PinnedHotelID=29301533&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=29301533&PinnedHotelID=29301533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=29301533&PinnedHotelID=29301533&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/692aded9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony, Pool View ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding - 280 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, Terrace | Terrace/patio](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/99f6515a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Terrace 10.0 Exceptional 2 reviews ### Highlights Terrace Garden Separate dining area Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding - 258 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Comfort Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/25bddc49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room ### Highlights Deck/patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding - 258 sq ft - Sleeps 2 - 2 Single Beds ![Junior Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/d9e80917.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, 1 King Bed ### Highlights Deck/patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding - 301 sq ft - City view - Sleeps 2 - 1 King Bed ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/3cdc72e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room, Terrace, Pool View ### Highlights Terrace Garden Separate dining area Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding - 301 sq ft - Sleeps 2 - 2 Large Single Beds ![Comfort Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/7f84d5c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Garden Separate dining area Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding Private bathroom - 280 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Double Room, Balcony | Terrace/patio](https://images.trvl-media.com/lodging/30000000/29310000/29301600/29301533/055ced82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Balcony ### Highlights Balcony or patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Egyptian cotton bed sheets Premium bedding - 280 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Jaiba-Mahahual.h29301533.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Jaiba-Mahahual.h29301533.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.73323%2C-87.71197&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HKLKwfBmdk8i53ZQMPwttmcG7Vg=) Carretera Cafetal - Mahahual, KM 55 Calle Jaiba, Mahahual, QROO, 77940 #### What's nearby - Mahahual Beach - 2 min drive - 0.9 miles - Mahahual Lighthouse - 2 min drive - 0.9 miles - Dolphin Discovery - 3 min drive - 1.3 miles - Maya Water Park - 4 min drive - 1.3 miles - Maya Chan Beach - 61 min drive - 6.3 miles #### Restaurants - ‪The Krazy Lobster - ‬2 min drive - ‪La Bendita - ‬5 min drive - ‪La Tartaleta - ‬11 min walk - ‪Taquería Pastor Mixteco - ‬4 min walk - ‪Tequila Beach Club - ‬4 min drive ## About this property ### Hotel Jaiba Mahahual Hotel near Costa Maya Port A rooftop terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Hotel Jaiba Mahahual. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and express check-out - Express check-in, a banquet hall and meeting rooms Room features All guest rooms are individually furnished, and have comforts, such as premium bedding and heated floors, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Showers and free toiletries - Private gardens, wardrobes/cupboards and heated floors ## Similar properties ![View from property](https://images.trvl-media.com/lodging/89000000/88140000/88134400/88134354/26f9daa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luna de Plata Mahahual - Spa - Parking included - Free WiFi - Air conditioning 8.4 Very good 77 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=88134354&PinnedHotelID=88134354&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach towels, beach massages](https://images.trvl-media.com/lodging/60000000/59040000/59033400/59033387/64803248.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noah Beach Hotel & Suites Mahahual - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 111 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=59033387&PinnedHotelID=59033387&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Room, Private Pool, Ocean View | Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/75516c27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquastar Hotel & Apartments Mahahual - 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Pool - Hot tub - Pet-friendly - Parking included 8.2 Very good 44 reviews £64 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=102146127&PinnedHotelID=102146127&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach massages, beach bar](https://images.trvl-media.com/lodging/11000000/10140000/10130300/10130300/89db79e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 40 Cañones Mahahual - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 586 reviews £109 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=10130300&PinnedHotelID=10130300&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/2ed69ef5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Museo Matan Ka'an Mahahual - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 700 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) ![Massages on the beach](https://images.trvl-media.com/lodging/5000000/4670000/4666700/4666617/50045cb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinto Solé Mahahual - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 435 reviews £250 includes taxes & fees 29 Dec - 30 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=4666617&PinnedHotelID=4666617&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand](https://images.trvl-media.com/lodging/112000000/111960000/111959100/111959082/fdbcf183.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas Palmeras de Mahahual Mahahual - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.4 Very good 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=111959082&PinnedHotelID=111959082&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Limited on-site parking ### Things to do - Bicycle rentals - Ecotours - Outdoor pool - Stereo ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Garden - Picnic area - Rooftop terrace ### Spa - Massage - Spa services ### Accessibility - No lift ### More - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Free toiletries - Shower - Towels provided ### Food and drink - Coffee/tea maker - Minibar - Separate dining area ### More - Access via exterior corridors - Air conditioning - Desk - Heated floor - Individual decor - Individual furnishings - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 8:00 PM Early check-in subject to availability Early check-in fee: MXN 500 Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 900 Express check-out available ### Special check-in instructions The property charges 2 per cent for credit card payments The front desk is open daily from 7:00 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in fee: MXN 500 (subject to availability) - Late check-out fee: MXN 900 (subject to availability) - Credit card charges are subject to a surcharge of 2 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Jaiba Mahahual Jaiba Mahahual Hotel Jaiba Hotel Jaiba Mahahual Hotel Hotel Jaiba Mahahual Mahahual Hotel Jaiba Mahahual Hotel Mahahual ## Frequently asked questions ### Does Hotel Jaiba Mahahual have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM. ### How much does it cost to stay at Hotel Jaiba Mahahual? > As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Jaiba Mahahual on 14 Dec 2025 start from £60.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Chetumal-Hotels-Hotel-Jaiba-Mahahual.h29301533.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Jaiba Mahahual pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Jaiba Mahahual? > Self-parking is free at this property. ### What time is check-in at Hotel Jaiba Mahahual? > Check-in start time: 3 PM; check-in end time: 8:00 PM. Early check-in is available for a fee of MXN 500 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hotel Jaiba Mahahual? > Checkout is at noon. Late checkout is available for MXN 900 (subject to availability). ### Does Hotel Jaiba Mahahual provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Jaiba Mahahual located? > Situated in Mahahual, this hotel is within 2 miles (3 km) of Mahahual Lighthouse, Mahahual Beach and Maya Water Park. Costa Maya Port is 1.6 mi (2.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Jaiba Mahahual Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.2 Location ### 9.6 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 32 8 - Good 7 6 - Okay 2 4 - Poor 1 2 - Terrible 2 ### 10/10 Excellent #### Mark 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, good staff, nice rooftop area. ##### Mark Stayed 1 night in May 2024 ### 2/10 Terrible #### Hakima 10 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The internet in the room doesn't work, neither in the hotel only around the pool, there is a terrible smell of mold and humidity that enter in the lungs, I couldn't breath properly and I have asthma all night. There was no staff at night, the reception was totally closed and in the morning afer I told them the issues they just do not care. ##### Hakima Stayed 1 night in Aug 2025 ### 10/10 Excellent #### alexander 2 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked everything.Diana and Sol were great ##### alexander Stayed 3 nights in Feb 2024 ### 4/10 Poor #### Aydin 20 Apr 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Not a good stay The personal was very kind and willing to help. I wish I could say the same for the rest of my stay. Unfortunately the water was stinking and there were lots of ants. I wouldn’t stay in that hotel again. In fact I wouldn’t visit Mahahual again. ##### Aydin Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Andrea 3 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely My stay at Hotel Jaiaba - a fluke scheduled during a huge mess to get on a cruise ship - ended up as the best part of my vacation week. Easy to reserve online by phone from the States last minute, and they have WIFI in the rooms which helped with my travel snafu final plans. The room was quiet, the bed super comfortable, and I had the upper level lanai with a hammock to myself. Had a delicious dinner a quick taxi ride away on recommendation by the staff, who spoke English (after a rather harrowing 4.5 hour no conversation “taxi shuttle” ride from Cancun). The best coffee and sugar ever. Peaceful and affordable. Thank you! ![](https://a.travel-assets.com/ugc/hotel-reviews/DCA53FCC02A7BB49ED564981A4009D0EA40AC5851680527265314.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrea Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Daniel 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities A Magical Christmas Getaway in Mexico with hotel Jaiba. Our stay here in Mexico over Christmas was nothing short of extraordinary. From the moment we arrived, we were welcomed with warm smiles, festive decorations, and an unmistakable air of holiday cheer. The hotel was beautifully adorned with twinkling lights, poinsettias, and a grand Christmas tree that instantly put us in the holiday spirit. The accommodations were impeccable—our room was spacious, tastefully decorated with motivational quotes and art from the staff. We hired bikes and did our laundry both of which were easy to book via the lovely staff at reception. One big highlight for us was after asking about how to get to our next destination reception called ahead for us at the bus station and made sure we were booked on for the only bus leaving that day and even booking a taxi for us early morning. Just went above and beyond which is what you want on holiday at Xmas. The hotel is a lil out of the way but it's sooo cheap to get into town and grab a taxi on the main road. It's also very flat so bikes were a great addition to our stay. The staff’s attentiveness and genuine kindness made our stay truly lovely and the dogs and cats just made it all that more wonderful to stay. ##### Daniel Stayed 3 nights in Dec 2024 ### 8/10 Good #### Irene 15 Jul 2025 Liked: Cleanliness, amenities Personal muy amable y resolutivo. El desayuno y la alberca: geniales Algo descuidada la propiedad. ##### Irene Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Saddi Fernando 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Nuestra reservación no estuvo contemplada y no nos Hospedaron en el acordado, nos ofrecieron un apartamento a dos cuadras del hotel. ##### Saddi Fernando Stayed 2 nights in Apr 2025 ### 8/10 Good #### Hugo 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities El hotel muy bueno un poco alejado pero bueno, le falta un poco de servicio ##### Hugo Stayed 1 night in Apr 2025 ### 10/10 Excellent #### ITZEL 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buena estadía, disfrutamos 4 noches Fue muy agradable la estancia, la habitación cómoda, la fruta de desayuno deliciosa para iniciar el día con granola y yogurth, muy saludable, la alberca muy refrescante. El trato de Sol y Diana excelente, nos encanta que sean cuidadosas con detalles en el Hotel, cuidando de los animalitos. ##### ITZEL Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### ramiro 2 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nuestra estancia fue muy agradable. La atención siempre fue muy buena y cordial. El hotel no está cerca de la playa, pero se puede llegar muy rápido en auto o taxi. Las habitaciones están muy limpias lo mismo que el resto de las instalaciones. Muy recomendado! Mencioné que son muy amables y cordiales? ##### ramiro Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Colleen 24 Feb 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Wonderful Stay At Hotel Jaiba Staying at Hotel Jaiba Mahahual was a restful and healing experience and just what I needed. The hosts were friendly, welcoming, and attentive.The room and premises were very clean. Hotel Jaiba is pleasantly decorated with plants and ocean-themed decor. It is a short walk, or hotel ride, to the beach and the boardwalk (malecon). Shop for fresh fruit at nearby Super El Chino. ![](https://a.travel-assets.com/ugc/hotel-reviews/F1936240F60DC9D373E40BFCB4EDD34DD8FA1B611645672064649.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F2CD0E64027889FF839CC6FFC43AD238A0DFBC061645672082861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Colleen Stayed 8 nights in Feb 2022 ### 8/10 Good #### Erika 31 Dec 2021 Liked: Cleanliness, staff & service El lugar es bonito, a ##### Erika Stayed 2 nights in Dec 2021 ### 6/10 Okay #### Hector 30 Dec 2021 Liked: Cleanliness, staff & service #### Desproporcionado precio-servicio El precio es alto en relación a lo que ofrecen. Las instalaciones demasiado limitadas. La atención de las encargadas EXCELENTE. Se esmeran por la decoración y por la limpieza. ##### Hector Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Ana 7 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable, muy limpio, nos dieron un ascenso de habitación gratis, todo muy bien ##### Ana Stayed 3 nights in Nov 2021 ### 10/10 Excellent #### Juan Carlos 15 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien ##### Juan Carlos Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Nestor francisco 13 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Tuvimos una experiencia excelente mi esposa y yo quedamos satisfechos del hotel , tienen un excelente servicio las chicas que nos atendieron fueron amables desde la llegada , recomendadisimo el hotel ##### Nestor francisco Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### Christian 18 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bel établissement Très bon accueil. Jolie chambre. Nous avons été surclassé. A savoir : il faut compter 15 minutes à pied pour se rendre à la plage. ##### Christian Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Maria 8 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent! It was great! Excellent service. Would definitely come back!! ##### Maria Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Alfonso 30 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un Lugar Especial en Mahahual Fue una estancia perfecta, no hay otra palabra para describirlo. El hotel es muy bonito, siempre limpio, adecuado a lo que buscaba, cómodo y con lo necesario para pasarla rico, el internet es excelente. Las chicas en recepción son muy atentas, amables, siempre preocupadas por la comodidad y bienestar del huésped y además, puedes confiar en sus consejos sobre sitios a visitar para comer o disfrutar en Mahahual y alrededores. En general mi familia y yo quedamos muy satisfechos con el Hotel Jaiba. lo recomendamos definitivamente y creemos que es un lugar especial en esa joya que es Mahahual. ##### Alfonso Stayed 5 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller 13 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great personalized service. Great nature views and price ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller 24 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great rooms - friendly staff- be aware of the road Great room, friendly staff, close to road ##### Verified traveller Stayed 5 nights in Apr 2019 ### 10/10 Excellent #### Nessde 24 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fue una estancia verdaderamente agradable, unas atenciones únicas, el recibimiento fue de lo mejor, quedamos muy satisfechos con el servicio. Gracias ##### Nessde Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 23 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La calidez de la srita de la recepcion es increible. Definitivamente, me volvere a hospedar de nuevo aqui. ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 21 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito hotel, cómodo y muy limpio excelente atención ##### Verified traveller Stayed 1 night in Apr 2019 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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