Title: Hotel Casa Regina Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Regina Pet-friendly hotel connected to a shopping centre in Felipe Carrillo Puerto with a 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/46000000/45980000/45972500/45972491/8130a4da.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 2 Queen Beds | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45980000/45972500/45972491/b9d47a3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/46000000/45980000/45972500/45972491/17dea990.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/46000000/45980000/45972500/45972491/326bbcc8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/46000000/45980000/45972500/45972491/8ad9becd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Casa Regina offers a quiet garden sanctuary in the heart of the city. Guests stay connected with complimentary in-room WiFi while enjoying practical conveniences like 24-hour front desk service and luggage storage that make arrivals and departures smooth. 8.0 Very good ## Popular amenities - 24/7 front desk - Housekeeping - Pet-friendly - Air conditioning - Free WiFi ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=45972491&PinnedHotelID=45972491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=45972491&PinnedHotelID=45972491&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=45972491&PinnedHotelID=45972491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=45972491&PinnedHotelID=45972491&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=45972491&PinnedHotelID=45972491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=45972491&PinnedHotelID=45972491&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=45972491&PinnedHotelID=45972491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=45972491&PinnedHotelID=45972491&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Casa-Regina.h45972491.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Casa-Regina.h45972491.Hotel-Information) ## About the area Located in Felipe Carrillo Puerto, Hotel Casa Regina is connected to a shopping centre. Local points of interest include Pueblo Felipe Carrillo Plaza, Santuario de la Cruz Parlante, and Centro Cultural Chan Santa Cruz. [Visit our Felipe Carrillo Puerto travel guide](https://www.expedia.co.uk/Felipe-Carrillo-Puerto.dx6320344) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.58120%2C-88.04491&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3Tdw0-w4wPqAWab3Hy2OHCGfSsI=) Calle 68 812, Centro, Felipe Carrillo Puerto, QROO, 77200 ### What's nearby - Santuario de la Cruz Parlante - 3 min walk - 0.2 miles - Centro Cultural Chan Santa Cruz - 3 min walk - 0.2 miles - Pueblo Felipe Carrillo Plaza - 5 min walk - 0.3 miles ### Restaurants - ‪El Tenampa - ‬8 min walk - ‪El Faisán y el Venado - ‬6 min walk - ‪El Pastorcito Maya - ‬2 min walk - ‪La Taberna - ‬3 min walk - ‪Taquería "Tumben Kin - ‬2 min walk ## About this property ### Hotel Casa Regina Hotel connected to a shopping centre Hotel Casa Regina provides a garden and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Luggage storage, tour/ticket information and a 24-hour front desk - Smoke-free property Room features All guest rooms at Hotel Casa Regina include comforts, such as air conditioning, as well as More amenities include: - Bathrooms with showers and shampoo - 21-inch TVs with satellite channels - Ceiling fans and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 21-inch TV with satellite channels ### More - Air conditioning - Ceiling fan ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets stay for free ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as OYO Hotel Casa Regina Hotel Casa Regina Hotel Hotel Casa Regina Felipe Carrillo Puerto Hotel Casa Regina Hotel Felipe Carrillo Puerto ## Frequently asked questions ### Is Hotel Casa Regina pet-friendly? > Yes, pets are allowed at this property. ### How much is parking at Hotel Casa Regina? > Hotel Casa Regina doesn't offer parking. ### What time is check-in at Hotel Casa Regina? > Check-in start time: 1:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel Casa Regina? > Checkout is at noon. ### Where is Hotel Casa Regina located? > Located in the heart of Felipe Carrillo Puerto, this hotel is within a 10-minute walk of Pueblo Felipe Carrillo Plaza, Santuario de la Cruz Parlante and Centro Cultural Chan Santa Cruz. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Casa Regina Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 1 8 - Good 3 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 6/10 Okay #### Verified traveller 4 Feb 2021 Liked: Cleanliness #### Servicio recepción El servicio en recepción bastante regular, muy poco serviciales los empleados ##### Verified traveller Stayed 1 night in Jan 2021 ### 8/10 Good #### Amanda 24 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value basic accommodation. We stayed here to escape a hurricane with the kids. There is not official parking you need to park on the street. Staff were friendly and help full. We had to ask for a sheet that was missing and also towels. Room is small and basic and branded OYO. The shower didn't have very hot water so that was disappointing. But TV worked. No fridge just basic room as you see in the image. But nice staff and fulfilled its purpose. ##### Amanda Stayed 1 night in Oct 2020 ### 8/10 Good #### Jorge 17 Nov 2020 Liked: Staff & service #### Recomendable para estancias cortas El personal es muy amable, se esfuerzan por darte el mejor servicio. Las habitaciones son un poco oscuras y hay focos que no funcionan, en la habitación que nos tocó el extractor de aire del baño estaba averiado, fuera de eso el resto de cosas funcionan bien. Recomendable para estancias cortas y económicas, ya que el precio es inmejorable. ##### Jorge Stayed 4 nights in Nov 2020 ### 8/10 Good #### Joe, Playa Del Carmen 10 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities The room was very clean. The AC unit worked great the television worked all in all was a nice stay ##### Joe Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Verified traveller 27 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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