Title: Hotel Arenas Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6151661&destination=Mahahual%2C+Quintana+Roo%2C+Mexico&selected=9570964&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Arenas Beach towels and umbrellas await on the white sand shore, while sunset cocktails become the perfect companion to end each day at this paradise retreat. ## Photo gallery for Hotel Arenas ![Room amenity - Hotel Arenas (Mahahual)](https://images.trvl-media.com/lodging/10000000/9580000/9571000/9570964/5960d482.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Arenas (Mahahual)](https://images.trvl-media.com/lodging/10000000/9580000/9571000/9570964/121da8c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Hotel Arenas (Mahahual)](https://images.trvl-media.com/lodging/10000000/9580000/9571000/9570964/3443f063.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Hotel Arenas (Mahahual)](https://images.trvl-media.com/lodging/10000000/9580000/9571000/9570964/fb2e756c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, in-room safe - Hotel Arenas (Mahahual)](https://images.trvl-media.com/lodging/10000000/9580000/9571000/9570964/a0f8b32c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Arenas offers a pristine white sand beach with comfy sun loungers for relaxing days. Enjoy drinks at the bar, meals at the on-site restaurant, and stay connected with WiFi. The location consistently earns high praise from previous guests. ## Reviews 6.4 ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Bar - Room service ## Room options ### Check availability for these dates Tonight [Mar 18 - Mar 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=9570964&PinnedHotelID=9570964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=9570964&PinnedHotelID=9570964&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 19 - Mar 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=9570964&PinnedHotelID=9570964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=9570964&PinnedHotelID=9570964&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=9570964&PinnedHotelID=9570964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=9570964&PinnedHotelID=9570964&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9570964&PinnedHotelID=9570964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9570964&PinnedHotelID=9570964&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Standard Room, 2 Double Beds, Ocean View ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/10000000/9580000/9571000/9570964/894cf003.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Ocean View - Ocean view - 215 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Ocean View ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/10000000/9580000/9571000/9570964/4a3d466d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Ocean View - Ocean view - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds, Ocean View ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/10000000/9580000/9571000/9570964/2975e321.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds, Ocean View - Ocean view - 215 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Ocean View ![Standard Room, 1 King Bed, Ocean View | Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/10000000/9580000/9571000/9570964/94115f60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ocean View - Ocean view - 215 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Arenas.h9570964.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Arenas.h9570964.Hotel-Information) ## About the area Located in Mahahual, Hotel Arenas is on the beach. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. [Visit our Mahahual travel guide](https://www.expedia.co.uk/Mahahual.dx6151661) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.70754%2C-87.71303&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JgObZ1op-0ogX0f6Q1v5BW-a4jI=) Costera Mahahual Km. 2.3, Mahahual, QROO, 77940 ### What's nearby - ![#WeWhoTravel #LifeAtExpedia](https://images.trvl-media.com/place/6151661/b915f1b2-d93f-4c6f-a7d1-883aaf5d4bd4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mahahual Beach 8 min walk \- 0.5 miles - Mahahual Lighthouse 4 min drive \- 2.0 miles - Dolphin Discovery 8 min drive \- 3.1 miles - Maya Water Park 9 min drive \- 3.3 miles - Maya Chan Beach 10 min drive \- 3.5 miles ### Restaurants - The Krazy Lobster 18 min walk - 40 Cañones 12 min walk - Malecon 21 10 min walk - Nohoch Kay 10 min walk - Chunky Monkey Beach Club 1 min walk ## About this property ### Hotel Arenas Hotel near Costa Maya Port You can look forward to a garden, a bar and a restaurant at Hotel Arenas. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Guests can connect to free in-room WiFi. Additional perks include: - Continental breakfast (surcharge), express check-in and a front desk safe - Beach umbrellas, beach towels and tour/ticket information - A 24-hour front desk, luggage storage and concierge services Room features All rooms are individually furnished, and feature comforts such as premium bedding and furnished balconies, as well as perks such as free WiFi and air conditioning. Extra amenities include: - Bathrooms with showers and free toiletries - Coffee/tea makers, ceiling fans and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/7000000/6310000/6302000/6301916/36a2dcd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Museo Matan Ka'an Mahahual - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 715 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=6301916&PinnedHotelID=6301916&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, beach towels, beach massages](https://images.trvl-media.com/lodging/56000000/55360000/55359000/55358926/b73f9dbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco Cabañas BlueKay Mahahual - Pool - Spa - Pet-friendly - Parking included 8.0 Very good 61 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=55358926&PinnedHotelID=55358926&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Room, Private Pool, Ocean View | View from room](https://images.trvl-media.com/lodging/18000000/17520000/17516800/17516759/c1fc225c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquastar Hotel & Apartments Mahahual - 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Available in some public areas: Free WiFi ### Food and drink - Daily continental breakfast available 7 AM to 10:30 AM for a fee: MXN 6 per person - A bar/lounge - A restaurant ### Restaurants on site - Tide ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Designated smoking areas ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Individual decor - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 17.60 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately MXN 6.00 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Hotel Arenas Mahahual Hotel Arenas Arenas Mahahual Hotel Arenas Hotel Hotel Arenas Mahahual Hotel Arenas Hotel Mahahual ## Frequently asked questions ### Is Hotel Arenas pet-friendly? ### What time is check-in at Hotel Arenas? ### What time is check-out at Hotel Arenas? ### Where is Hotel Arenas located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Arenas Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.4 Location ### 7.2 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 30 8 - Good 45 6 - Okay 48 4 - Poor 24 2 - Terrible 31 ## Reviews Verified ### 8/10 Good #### David 20 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One night trip It was fine the desk clerk helped with further transportation and the bar up the street was great ##### David Stayed 1 night in Jan 2023 Verified ### 2/10 Terrible #### xanthe 8 Jan 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel ever We checked in , unpacked then went for dinner. Got a phone call to say they’d over booked so removed our bags from our room and left them outside near the road👿 this was at 10 pm😱 worst hotel ever, aggressive and rude so do not stay here, ##### xanthe Stayed 1 night in Jan 2023 Verified ### 4/10 Poor #### Ramsey 4 Aug 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Staff wasbamazing, all fixtures very old, deteriorated from salt air, NO SARGAZO ALGAE REMOVAL = EXCESSIVE OFFENSIVE SIGHT AND ODOR ON THE BEACH. BEAWRE. Your imagination cannot begin to guess the terrible smell and sight of accumulated sargazo algae. Uf. ##### Ramsey Stayed 1 night in Jul 2022 Verified ### 2/10 Terrible #### HUANHUA 21 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities When we arrive it was 12am at that time wanting to shower and take good rest as we enter no receptionist some old man approached and gave us the key the steps are almost falling as we enter nothing at all as the pictures you advertise the view from the room was ok but the curtain ohh my god was full of moles dirt the bathroom dirty needs a good scrub and clean the windows here is where the worst part comes time to lay on the bed was the worse moment ever even my tiredness went away the pillows smell like ass the bedsheets was cream instead of white the bed was hard and the floors was sticky gross. Highly not recommended! ##### HUANHUA Stayed 1 night in Feb 2026 Verified ### 2/10 Terrible #### Ilia 13 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities The room was horrible. No towels, no place to hang or put the clothing. Just one bed with old mattress. Dirty. Have to book another hotel. End up paying for another hotel ##### Ilia Stayed 1 night in Feb 2026 Verified ### 2/10 Terrible #### Judith 19 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Las imágenes no corresponden a la realidad y peor por la falta de criterio para el cheking, no cuenta con acceso a discapacitados y no hay atención para ello ##### Judith Stayed 1 night in Jun 2023 Verified ### 4/10 Poor #### Israel 10 Aug 2022 Disliked: Cleanliness #### Desagradable la estancia Para empezar dijeron q no había pasado el pago y q no podían hacer nada porq las de contabilidad entraban el martes a trabajar, y pues me cobraron el uso de tarjeta de crédito, el club de playa una desepcion, sucia la playa, con olor desagradable, no hay interés por la limpieza, sencillamente, no les recomiendo el hotel por nada del mundo. Por 1800 pesos preferente otras opciones. El cuarto no tenía tele, no tenía potencia la agua de la regadera, solo te dan una sábana de cobija, muy desagradable la estancia en el hotel arenas, elijan otra opción. ##### Israel Stayed 1 night in Aug 2022 Verified ### 8/10 Good #### Claudia 3 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities Comprendo que la naturaleza es impredecible, pero no han limpiado en días la acumulación del sargazo y el olor era insoportable, no pudimos usar los camastros de playa por el olor tan desagradable. Y lo poco que limpiaron de sargazo lo tiraron en la parte de atrás del estasionamiento y por lo tanto no se puede usar el aire acondicionado porque se mete el olor característico de sargazo podrido. La piscina estaba sucia y no se puede usar. ##### Claudia Stayed 1 night in Jun 2022 Verified ### 2/10 Terrible #### Sara 28 May 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Me cobraron más de lo que estaba en la publicidad, en el cuarto el cortinero casi callendose, el ventilador no funcionaba.. El cuarto no es lo muestran en las fotos . Mamá experiencia ##### Sara Stayed 1 night in May 2022 Verified ### 8/10 Good #### Ruben 19 May 2022 Liked: Amenities, property conditions & facilities Muy bien muy limpio mucha Atención ##### Ruben Stayed 4 nights in May 2022 Verified ### 2/10 Terrible #### Frynee 12 May 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Queja- inconformidad No tienen higiene, hasta hongos en la regadera porque no lavan. Súper descuidado el hotel, las escaleras muy peligrosas , cayéndose las paredes, no hay servicio de restaurante. Pésimo lugar. Deberían de confirmar que este a la altura antes de recomendarlo No me dejaron cancelar ##### Frynee Stayed 3 nights in May 2022 Verified ### 8/10 Good #### Eduardo 15 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien ##### Eduardo Stayed 3 nights in Feb 2022 Verified ### 8/10 Good #### Carlos Manuel 29 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente lugar Muy bonito lugar ##### Carlos Manuel Stayed 1 night in Sep 2021 Verified ### 10/10 Excellent #### DIANA 28 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort EXCELENTE TODO. MUCHAS GRACIAS ##### DIANA Stayed 1 night in Sep 2021 Verified ### 10/10 Excellent #### milena 6 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel, amazing nice stuff. Happy to stay in this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/109CD55486867B86AA8FE64E01724EBAD5C947841609948364948.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### milena Stayed 1 night in Jan 2021 Verified ### 6/10 Okay #### A.D 24 Nov 2020 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Pros: right at the beach that is beautiful, offer lots of services such as kayaks, bikes and tours; friendly staff; amazing view from the balcony. Cons: don’t have nets that stop mosquitoes from entering through the balcony. Once you spray insecticide, all of them fall on the bed and the floor. There were also roaches. ##### A.D Stayed 1 night in Nov 2020 Verified ### 2/10 Terrible #### PETER 21 Oct 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ASQUEROSO El hotel es un asco, sucio, descuidado y viejo. En el primer cuarto que me dieron habia miles de mosquitos adentro, imposible dormir en un lugar asi y al cuarto que me cambiaron tenia una cucaracha, un lugar asqueroso. El servicio es bastante regular. el internet no funciono ni un minuto. La regadera tira dos gotas de agua y el jabon es rosa venus como de motel barato. No volveria ni gratis. Las fotos son un absoluto engaño ##### PETER Stayed 1 night in Oct 2020 Verified ### 10/10 Excellent #### Verified traveller 23 Sept 2020 Liked: Staff & service, amenities Me encantó la ubicación del hotel, está justo frente al mar; solo te divide una mini calle pero prácticamente tiene la playa enfrente. El hotel tiene camastros, hamacas en el agua y columpios. Realmente es un espacio muy cómodo, casi teníamos la zona para nosotros solos. Te prestan Kayaks sin costo y la playa es muy tranquila. La vista hacia el mar es muy bonita desde las habitaciones. Tiene alberca pequeña pero a gusto, solo que en la tarde hay muchos muchos muchos moscos, de requiere un repelente si o si. ##### Verified traveller Stayed 3 nights in Nov 2019 Verified ### 6/10 Okay #### Cristina 19 Mar 2020 Liked: Staff & service Disliked: Property conditions & facilities El personal es muy amable, sin embargo, las instalaciones ya están muy descuidadas. La ubicación tiene mucho potencial pero si no le dan el debido mantenimiento, pronto, en un par de años, el hotel se caerá a pedazos. ##### Cristina Stayed 3 nights in Mar 2020 Verified ### 10/10 Excellent #### Verified traveller 28 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La ubicación del hotel es perfecta, está alejada del centro (5min), no hay ruido, poca gente. La atención del personal es excelente, te ayudan en todo momento. Los precios son accesibles, los kayaks son gratuitos. Quizá debería de haber más opciones en el menú. ##### Verified traveller Stayed 5 nights in Jan 2020 Verified ### 6/10 Okay #### Roxann 21 Jan 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### If they did some maintenance it would be my favor- Lovely location, it was a really nice place at one time but there has been virtually no maintenance. Way beyond shabby chic. Too bad too, staff is very friendly and helpful, lovely beach. If they did some upkeep it could be my favorite place to stay. ##### Roxann Stayed 2 nights in Jan 2020 Verified ### 4/10 Poor #### ETNNA 3 Jan 2020 Disliked: Property conditions & facilities Buenas tardes el hotel no es ni la mitad de lo que aparece en las fotos es un hotel muy sucio y viejo o decuidado. Hsy hotels mucho mas baratos y de mejor calidad Uds deberian de verificar el establecimiento y no guiarse por las fotos alteradas que ellos ponen ##### ETNNA Stayed 1 night in Jan 2020 Verified ### 6/10 Okay #### Fer 25 Oct 2019 Liked: Cleanliness, staff & service El lugar es viejo y descuidado, sin embargo la atencion es excelente. ##### Fer Stayed 1 night in Oct 2019 Verified ### 10/10 Excellent #### Laurent 22 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bord de mer Bord de mer. Le dernier hotel de la route goudronnée, donc un peu à l'écart pour aller vers le "centre" (800 mètres environ ?). Prêt gratuit d'une sort de kayak, avec gilet de sauvetage. On a essayé à 2 pour aller voir des poissons. Mais pas trop vu, seulement quelques uns, à cause des sargasses (herbes). D'après la personne à l'accueil, il doit y avoir des tortues, vers la barre de corail, mais c'est loin. Heureusement que le courant nous ramenait vers le rivage. ##### Laurent Stayed 1 night in Oct 2019 Verified ### 10/10 Excellent #### Verified traveller 17 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and knowlegeable staff. 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