Title: The Explorean Selva Maya Kohunlich Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=602805&destination=Kohunlich%2C+Quintana+Roo%2C+Mexico&selected=519024&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Explorean Selva Maya Kohunlich Discover a peaceful retreat near ancient Mayan ruins with doorstep cycling adventures and expert spa therapists to embrace paradise. ## Photo gallery for The Explorean Selva Maya Kohunlich ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers - The Explorean Selva Maya Kohunlich (Kohunlich)](https://images.trvl-media.com/lodging/1000000/520000/519100/519024/c92891e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/7B9E21EADEB5B2019DA7AE545FFE08BB/d31f8d26-c94d-4b2e-bf2e-7e3b35e2cb6e-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Premium bedding, down duvets, pillow-top beds, free minibar - The Explorean Selva Maya Kohunlich (Kohunlich)](https://images.trvl-media.com/lodging/1000000/520000/519100/519024/e1efe867.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - The Explorean Selva Maya Kohunlich (Kohunlich)](https://images.trvl-media.com/lodging/1000000/520000/519100/519024/e8b3d6cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - The Explorean Selva Maya Kohunlich (Kohunlich)](https://images.trvl-media.com/lodging/1000000/520000/519100/519024/48bcacda.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Dzibanché, The Explorean Kohunlich - All Inclusive offers a peaceful escape with an outdoor pool and poolside bar. Enjoy Ayurvedic treatments at the spa or borrow bikes to explore the nature reserve. Free WiFi, on-site shopping, and multilingual staff are available. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Hot tub - Breakfast included - All-inclusive - Spa - Free airport shuttle £304 includes taxes & fees 5 Apr - 6 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=519024&PinnedHotelID=519024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=519024&PinnedHotelID=519024&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=519024&PinnedHotelID=519024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=519024&PinnedHotelID=519024&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=519024&PinnedHotelID=519024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=519024&PinnedHotelID=519024&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=519024&PinnedHotelID=519024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=519024&PinnedHotelID=519024&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Bungalow, 1 King Bed, Non Smoking ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/520000/519100/519024/e8b3d6cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow, 1 King Bed, Non Smoking 9.6 Exceptional 8 reviews ### Highlights Furnished patio Air conditioning Free rollaway/extra beds Free minibar items Renovated in 2024 Pillow-top bed Premium bedding Ceiling fan - Garden view - 660 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Bungalow, 2 Double Beds, Non Smoking ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/520000/519100/519024/e8b3d6cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow, 2 Double Beds, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Furnished patio Air conditioning Free minibar items Renovated in 2024 Pillow-top bed Premium bedding Ceiling fan Down duvet - Garden view - 660 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Explorean-Kohunlich-All-Inclusive.h519024.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Explorean-Kohunlich-All-Inclusive.h519024.Hotel-Information) ## About the area Located in Kohunlich, The Explorean Selva Maya Kohunlich is in a rural area and near the airport. Notable landmarks in the area include Kinich-Ná and Dzibanché. Discover the area's water adventures with kayaking and canoeing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. [Visit our Kohunlich travel guide](https://www.expedia.co.uk/Kohunlich.dx602805) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.43075%2C-88.81216&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zWAEvXzUqHCDaYSnmC5cA7s8KDk=) Carretera Chetumal - Escarcega, desviación Ruinas de Kohunlich KM 5.6, Kohunlich, QROO, 77891 ### What's nearby - ![Last one here](https://images.trvl-media.com/place/6131112/32096171-6310-4087-a8ff-c14395c341fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 59 min drive \- 47.3 miles - ![Beautiful landscape with stromatolites, Bacalar in Mexico](https://images.trvl-media.com/place/553248635975995712/db1f08ad-0cb1-416a-96cf-5fe6c28a5a42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Cocalitos 60 min drive \- 48.2 miles - Laguna Milagros 51 min drive \- 39.1 miles ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 78 min drive ### Restaurants - La palapa The Explorean Kohunlich - casa mavita ## About this property ### The Explorean Selva Maya Kohunlich Upscale all-inclusive hotel in a rural location, remodelled in 2024 Consider a stay at The Explorean Selva Maya Kohunlich and take advantage of free cooked-to-order breakfast, free airport pick-up and a poolside bar. Indulge in a massage, a facial and reflexology at Ki'ol Spa, the on-site spa. The on-site local and international cuisine restaurant, La Palapa, offers breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a terrace and a garden. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Free train station pick-up, free bike hire and self-parking (surcharge) - An electric car charging station, books and games - Tour/ticket information, a front desk safe and a gift shop Room features All guest rooms at The Explorean Selva Maya Kohunlich feature comforts, such as premium bedding and furnished patios, in addition to perks, such as laptop-compatible safes and air conditioning. Other amenities include: - Pillowtop mattresses and down duvets - Bathrooms with rainfall showers and eco-friendly toiletries - Ceiling fans, daily housekeeping and phones ### All-inclusive details This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All à la carte meals, snacks and beverages included ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Water activities Kayaking Rowing/canoeing Sailing ### Land activities Cycling ### Lessons/classes/games Bartending Cooking ### Entertainment On-site entertainment and activities ### Other inclusions Transport to off-site activities ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6260000/6250400/6250312/99ef7975.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Chetumal Hotel Chetumal - Pool - Free airport shuttle - Parking included - Free Wi-Fi 8.8 Excellent 1,004 reviews £83 includes taxes & fees 16 Mar - 17 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=6250312&PinnedHotelID=6250312&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor wedding area](https://images.trvl-media.com/lodging/79000000/78080000/78076200/78076136/064f9fc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amainah Bacalar Hotel Boutique - 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Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free airport pick-up shuttle from 7:00 AM to 8:00 PM at scheduled times - Free train station pick-up shuttle from 7:00 AM to 8:00 PM - Train station shuttle at scheduled times - Free train station drop-off - Secured, uncovered parking on site (surcharge) - Limited on-site self parking ### Food and drink - Free cooked-to-order breakfast available daily 7:30 AM to noon - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Private picnics ### Restaurants on site - La Palapa - Lobby Bar ### Things to do - Bicycle storage - Books - Free bicycle rentals - Full-service spa - Games - Hot tub - Outdoor pool - Sauna - Steam room ### Family friendly - Outdoor pool ### Conveniences - Gift shop/newsstand - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Garden - In a nature reserve - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Reflexology - Sauna - Spa open daily - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Cobblestone flooring in public areas - No lift - Smooth flooring in room - Wheelchairs on site ### More - At least 80% of food locally-sourced - Built in 1998 - Communal living room - Eco-friendly cleaning products used - Local culture and ecosystem education - Locally-owned and organised tours and activities - Mosquito nets - Renovated entire property - November 2024 - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Down comforter - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water - Free stocked minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Eco-friendly toiletries - Iron/ironing board on request - Laptop-compatible safe - Phone - Water-efficient toilets - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 6:30 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of USD 80 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 20 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 80 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available On-site parties or group events are strictly prohibited Long-term renters welcome This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms A car is not required for transport to and from this property Guests under 17 years old are not allowed in the hot tub, and guests under 15 years old are only allowed in the swimming pool and hot tub with adult supervision Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Explorean Explorean All Inclusive Explorean Kohunlich Explorean Kohunlich All Inclusive Kohunlich Explorean Explorean Kohunlich Chetumal, Mexico - Quintana Roo Explorean Kohunlich Hotel Chetumal Explorean Kohunlich All Inclusive All-inclusive property Explorean Inclusive inclusive Explorean Kohunlich All Inclusive Hotel Explorean Kohunlich All Inclusive Hotel Explorean Kohunlich - All Inclusive Kohunlich Kohunlich Explorean Kohunlich - All Inclusive Hotel Hotel Explorean Kohunlich - All Inclusive Explorean Kohunlich - All Inclusive Kohunlich Explorean All Inclusive Hotel Explorean All Inclusive Explorean Kohunlich Inclusive ## Frequently asked questions ### Does The Explorean Selva Maya Kohunlich have a pool? ### How much does it cost to stay at The Explorean Selva Maya Kohunlich? ### Is The Explorean Selva Maya Kohunlich pet-friendly? ### How much is parking at The Explorean Selva Maya Kohunlich? ### What time is check-in at The Explorean Selva Maya Kohunlich? ### What time is check-out at The Explorean Selva Maya Kohunlich? ### Does The Explorean Selva Maya Kohunlich provide a shuttle to the airport? ### Are there all-inclusive benefits at The Explorean Selva Maya Kohunlich? ### Where is The Explorean Selva Maya Kohunlich located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Explorean Selva Maya Kohunlich Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 149 8 - Good 42 6 - Okay 14 4 - Poor 5 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Michael 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, excellent rooms and very helpful staff ##### Michael Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Eduardo 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Spacious roor/bungalow, very comfortable bed, roomy bathroom with great shower, patio/seating area in front is excellent. Food/drink are outstanding and plentiful. Service is amazing. My 3rd time there and I will be returning! ##### Eduardo Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Eduardo 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is simply amazing. It is beautiful, the room spacious and super-comfortable, the food absolutely delicious, pool great and relaxing, grounds immaculate. But, most of all, the service is absolutely top-notch and we were treated very, very well. I look forward to my next stay there. ##### Eduardo Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Fernanda 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities This was my first experience at the jungle and I really enjoyed it. The fact that we had tours included every day of our stay was amazing. I really enjoyed the quietness of the place and how it makes you stay present. It was a wonderful experience ##### Fernanda Stayed 3 nights in Jun 2025 ### 8/10 Good #### MAURICIO 4 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good food. Very nice piramid tour. Very good lagoon tour ##### MAURICIO Stayed 2 nights in Mar 2024 ### 8/10 Good #### elaine priscilla ouverney 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an amazing hotel. It exceeded our expectations by far, everything was perfect - from the pickup at the airport until the end. The food was amazing, all the activities were fantastic, and the place is absolutely gorgeous. We loved everything, all the staff was great, specially Angel, who paid closed attention to us, always bringing us a new drink as soon as we finished one, and provided an unparalleled service. We will be back for sure. Only observation I would give is that there was one activity I really wanted to do (xul-ha) and they told several times there would not be an excursion there, and I know there were 2 while I was in the hotel. They should allow you to pick your excursions. ##### elaine priscilla ouverney Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### César 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### César Stayed 5 nights in Dec 2025 ### 6/10 Okay #### Edward 30 Jan 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Tesla Destination chargers were not working, but slow charger was. Food and drinks weren’t very good. Bed was comfortable. ##### Edward Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Alberto 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff, hotel, and food is great. My only recommendation is to have a bar that closes later. ##### Alberto Stayed 3 nights in May 2025 ### 10/10 Excellent #### Ana 18 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Ana Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Roberto 11 Apr 2023 Liked: Staff & service, amenities, property conditions & facilities the nature around you and the activities are incredible (and are already included in your fee). Awesome place to visit! ##### Roberto Stayed 4 nights in Apr 2023 ### 4/10 Poor #### Daniel 27 Jun 2025 Disliked: Amenities, property conditions & facilities Seems way more modern than it looks like, and although it’s all inclusive, there’s nothing to do apart from the small pool and the jacuzzi is filthy. ##### Daniel Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Barry 23 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic, friendly staff. Meals were great and quite varied, drinks and snacks available at any time. Incredible value. ##### Barry Stayed 8 nights in Jan 2023 ### 10/10 Excellent #### Omar 15 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing and relaxing experience. The service was extra special ##### Omar ### 10/10 Excellent #### Mary 11 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved the excursion and the surprises they set up! They think of everything! ##### Mary ### 10/10 Excellent #### Kimberly 5 Mar 2022 Liked: Staff & service, amenities, property conditions & facilities Gorgeous hotel and setting - the staff was really professional yet so friendly and helpful. The excursions seemed well thought out and were very enjoyable. The room was beautiful, 1/2 of a large palapa with a lovely outside seating area, and the bed was very comfortable. I liked the all inclusive concept with the self service bar as well, and the food quality was excellent (always two choices for starter, main, and dessert for lunch and dinner, plus a variety of breakfast options). I really liked the intimate feel of the place - a good setting to meet new people but also to be alone if preferred. ##### Kimberly Stayed 3 nights in Feb 2022 ### 10/10 Excellent #### Debra 27 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Loved the all inclusive part of having all food included including coffee delivered to Room at 7:15\. Ok that had to walk to main hotel for wifi. Loved remote and privacy of the 42 Cabins and long path that you had to walk. Wonderful outdoor patio. Bike rental convenient ride to awesome Konulich Ruins in gorgeous jungle better than other nearby ruins. Pool nice. Night time activity for lake paddle just ok. Daytime kayak trip to a Balacar better. Awesome food. Nice open bar. Saw a monkey and many birds on property. Would come back! ##### Debra Stayed 2 nights in Jan 2023 ### 2/10 Terrible #### W.John 13 Dec 2023 We were not able to stay at the resort. The location on the map is incorrect and the resort is not 8 minutes from the airport (it is more like an hour) Communication with the resort was attempted several times in several different ways and none were successful. A response came from the resort at 9:27 pm , much too late. We had to secure lodging else where. The physical location on the map is not a resort. ##### W.John Stayed 1 night in Dec 2023 ### 8/10 Good #### Veronica 19 Aug 2009 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Quiet, secluded and a wonderful experience Friendly staff. Good food and overall a very quiet and beautiful place. Quality and attention to detail is appreciated at this resort. However, activities and meals can not be compensated for, e.g. We missed the activities and meals for one day we went to a wedding in Chetumal, the actual reason for coming all the way here from Cancun, and asked if we could may be use the one meal we missed to move towards the lunch of the day we were checking out. It was impossible. Instead, they technically followed the rules and charged us for the extra people that stayed in some rooms. That was not discussed in advance but understandable. The rates are more or less calculated for 2 adults per room. ##### Veronica ### 10/10 Excellent #### Beatriz Rojas 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities La cálida atención de cada uno de los empleados es insuperable. Gracias por todo. ![Uno de los paseos ](https://a.travel-assets.com/ugc/hotel-reviews/df08399f-3c4f-481d-b4ef-67018f543a43-1767416272560.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Beatriz Rojas Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### CECILIA 14 Dec 2025 Liked: Cleanliness, staff & service, amenities Excelente servicio de todas las áreas, restaurante, guías, recepción, etc. Felicitaciones a todo el equipo de colaboradores. ##### CECILIA Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### ARTEMISA MARGARITA REYES 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención, amabilidad, puntualidad. Instalaciones amigables con el medioambiente ##### ARTEMISA MARGARITA REYES Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Luis 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo perfecto con la propiedad, solo que no recivbimos nuestro beneficio VIP. mencionaron que en la reserva no aparecia ningun estatus de Expedia. Todo lo demas excelente, atencion, limpieza, calidad, excursiones. Definitivamente regresaremos ##### Luis Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Gabriela Vázquez 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente para descansar y estar en contacto con la naturaleza ![La vista en la alberca es espectacular ](https://a.travel-assets.com/ugc/hotel-reviews/0fbb38d4-9573-471e-9353-b9d9eee52c06-1761066749964.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Todos los días por la mañana dejaban una canasta con café y pan en el porche ](https://a.travel-assets.com/ugc/hotel-reviews/c51c4ae5-1d2b-4843-b11e-0f680da7bdb8-1761066751900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gabriela Vázquez Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jose Jorge 17 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy buen servicio por el personal ##### Jose Jorge Stayed 3 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - 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