Aquastar Hotel & Apartments

Property class: 3.5

Choose dates to view prices

Located close to Mahahual Beach, Aquastar Hotel & Apartments provides a terrace, a bar and a restaurant. Adventurous travellers may like the ecotours, fishing and cycling at this hotel. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
The current price is £55
includes taxes & fees
23 Sept - 24 Sept

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room

Two single beds with green bedspreads, white pillows, and a wooden headboard.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Queen Room

A bed with a patterned bedspread, a wooden headboard, and multiple pillows.

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room with Sea View and Jacuzzi

A bed with a wooden headboard, two pillows, a green patterned bedspread, and two bedside tables.

King Room with Sea View and Jacuzzi

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Bedroom, Bathtub, Oceanfront

A bathtub filled with bubbles, a bottle of Aqua Star wine, and two glasses on a windowsill.

Premium Room, 1 Bedroom, Bathtub, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Quadruple Room, 2 Double Beds

Two twin beds with wooden headboards, white bedding, and teal throw blankets. Each bed has a nightstand with a lamp and a remote control.

Superior Quadruple Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Apartment, 2 Bedrooms

A neatly made bed with a blue and white bedspread, two wall-mounted lights, and a dark wooden headboard.

Premium Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 322 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 King Bed, Partial Sea View

A bedroom with a wooden bed, white bedding, a nightstand with a lamp, and a window with blinds.

Superior Room, 1 King Bed, Partial Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

A neatly made bed with a wooden headboard, two wall-mounted lights, and two paintings on the walls.

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, No Windows

A neatly made bed with a white and teal bedspread, a wooden headboard, and a bedside table with a lamp.

Standard Room, 1 King Bed, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room, Private Pool, Ocean View

A modern hotel room with a large sliding glass door, a wooden deck, a pool, and a cozy sitting area with a table and chairs.

Exclusive Room, Private Pool, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms, Sea View

A hotel room with a large bed, a wooden headboard, and a view of the ocean through a sliding glass door.

Premium Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 322 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
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About the area

Located in Mahahual, Aquastar Hotel & Apartments is near the beach. Maya Water Park and Costa Maya Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. Take the opportunity to explore the area for water adventures such as snorkelling. Visit our Mahahual travel guide
Map
Carretera Mahahual, Xcalak Km 0.5, Mahahual, QROO, 77728

What's nearby

  • A beach with clear turquoise water, palm trees, and a cruise ship in the distance.
    Mahahual Beach
    2 min walk - 0.1 miles
  • A coastal area with a lighthouse, beach, clear turquoise waters, and a bridge.
    Mahahual Lighthouse
    8 min walk - 0.5 miles
  • Dolphin Discovery
    4 min drive - 1.3 miles
  • Maya Water Park
    5 min drive - 1.6 miles
  • Maya Chan Beach
    20 min drive - 5.0 miles

Restaurants

  • The Krazy Lobster
    5 min walk
  • Nohoch Kay
    12 min walk
  • Malecon 21
    13 min walk
  • Yaya Beach Club
    9 min walk
  • Maya Bar
    3 min walk

About this property

Aquastar Hotel & Apartments

  • Hotel near Mahahual Beach
  • Take advantage of a terrace, a bar and a restaurant at Aquastar Hotel & Apartments. Adventurous travellers may like the ecotours, fishing and cycling at this hotel. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • 2 outdoor pools, along with sunloungers
    • Continental breakfast (surcharge), bike hire and smoke-free property
    • A front desk safe, a 24-hour front desk and tour/ticket information
    • Concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms at Aquastar Hotel & Apartments offer thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra amenities include:
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 210 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Fishing

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Mediterranean architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 210 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Aquastar Hotel & Apartments have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Aquastar Hotel & Apartments?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Aquastar Hotel & Apartments on 23 Sept 2026 start from £55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aquastar Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aquastar Hotel & Apartments?

Check-in begins at 3 PM.

What time is check-out at Aquastar Hotel & Apartments?

Checkout is at noon.

Where is Aquastar Hotel & Apartments located?

Situated by the ocean, this hotel is within a 10-minute walk of Mahahual Beach and Mahahual Lighthouse. Maya Water Park is 1.6 mi (2.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aquastar Hotel & Apartments Reviews

8.0

Very good

8.2

Cleanliness

8.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 264 out of 617 reviews
Rating 8 - Good. 182 out of 617 reviews
Rating 6 - Okay. 83 out of 617 reviews
Rating 4 - Poor. 46 out of 617 reviews
Rating 2 - Terrible. 42 out of 617 reviews

Reviews

Verified review

10/10 Excellent

The property is very nice, and the kindness of the staff is the best.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquastar is a hidden gem at the edge of Mexico. Outstanding service, beautiful rooms, and a great restaurant.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant/bar staff has been great, everyone is friendly, room is clean and simple, location is very convenient.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel to stay in Mahahual, we rented a two room with the kitchen and we really enjoyed.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - loved the jacuzzi.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
amazing staff
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Great location and confortable
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great location, clean,great service we live the pool
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The outside area and pool of the Aquastar hotel was beautiful. We especially enjoyed the waterfront seats and hammocks. We found the rooms to be very plain and noisy. We could hear every sound from our neighbors across the hall. We also ended up with a double instead of the Queen room that we booked. That aside, we did enjoy our stay.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great service, the staff are friendly and helpful! The building can do with maintenance and new sheets and towels but overall it’s a nice hotel.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend

One of the nicest hotels in the area with good location. Need a hair dryer in the rooms. Had its own restaurant beach club. The beach entrance is rocky. Nicer beaches further down the malacon. I would stay here again
View from rooftop pool
Main pool overlooks the ocean
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the sea from the Ocean-view rooms! Staff, notably Alessandra the concierge, was very friendly and helpful! It was very windy during our stay, so the sargassum/seaweed built up horribly right in front of the hotel, but walking down the malecon a few blocks gets you to a really nice beach area. Lots of restaurants to choose from including the one at the hotel which served decent food and drinks. I would definitely recommend this area and hotel to others.
Stayed 4 nights in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was clean and well-maintained, and the staff were helpful. This hotel has the potential to be terrific, but there were two large problems. First, the Beach Club attached to the hotel plays loud and annoying music day and night. They seem to turn it up louder in the middle of the day in an attempt to attract tourists from the cruise ships. It’s impossible to find a location either by the pool or in the building that is reasonably quiet. Next, there is some kind of issue with the plumbing that creates a lot of noise during the night. I was awakened both nights.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks nice outside. It’s the interior that needs a lot of TLC. No closet, No luggage rack, towers & sheets are old, dirty, stained. The restaurant is good
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So far so goos

I did not get hot water for the shower, but at least the water was no cold. The water smell strange. Everything else was good.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We had a good stay at the Aquastar hotel. However, the water coming out of the tap of the Jacuzzi (the main reason for chosing the hotel) obviously comes out of the sea more or less uncleaned and therefore was brownish and smelled like seaweed making it uncomfortable to use. Also the beach was full of seaweed and smelled accordingly. While the natural phenomenon is of course not the hotel's fault, not cleaning the site (as opposed to other parts of the beautiful beach) is. The hotel and room themselves have been clean and the staff superfriendly. Nicer beach areas are easily walkable.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Rooms are great!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the hotel so much that we extended our stay!
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pool is right on the boardwalk, also rooftop pool, pool and beach loungers. Clean comfortable rooms