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Reviews of Residence Inn by Marriott Chattanooga Downtown

3 out of 5
Residence Inn by Marriott Chattanooga Downtown
215 Chestnut Street, Chattanooga, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 366 reviews" "
Rating 8 - Good. 103 out of 366 reviews" "
Rating 6 - Okay. 36 out of 366 reviews" "
Rating 4 - Poor. 20 out of 366 reviews" "
Rating 2 - Terrible. 7 out of 366 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

DONAVON

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The breakfast was ok. The shower was not clean enough, there was mildew on the ceiling and between the shower door
Stayed 2 nights in Apr 2024
Response from Allison Trapp - Assistant General Manager on 3 May 2024
Dear Donavon party,First we'd like to thank you for staying with us and taking your time to provide us with your feedback. We are sorry to learn you didn't have an expectational experience as our guest. We recently have revised our breakfast menu to offer more variety and excitement. Maintaining a clean atmosphere is of upmost importance. We are sorry for failing to meet this expectation during your stay. We have informed our maintenance team and they will address the shower immediately. We are very sorry this wasn't addressed prior to your stay. We want to thank you again.We hope to you allow us the opportunity to serve you all again in the future.

6/10 Okay

Larry, Woodbury

Travelled with family
Liked: Staff & service, property conditions & facilities
Bed was very comfortable but seemed small for a queen. There was mildew behind the shower door. Nice big TV. Coffee pot was missing the part to put the coffee grounds in. Our room on the street was very loud until late. Convenient to the Aquarium and IMAX. Price was a little steep. Paying for convenience.
Stayed 1 night in Apr 2024
Response from Allison Trapp - Assistant General Manager on 27 Apr 2024
Dear Larry party,Thank you for choosing to stay with us during your recent visit to Chattanooga. We appreciate you taking your time to provide us with your feedback. We are happy to learn you were able to have a comfortable night's sleep and enjoyed the hotel's location. I do want to apologize for the mildew you discovered in your shower. We will be sure to have our maintenance team address this situation. Also, for any future stays we would just like to advise that the pods for the coffee pots are disposable. They are in the coffee packs. I do apologize this wasn't explained during your stay with us. We thank you again and look forward to welcoming you all back in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying. Always excellent
Stayed 1 night in Apr 2024
Response from Allison Trapp - Assistant General Manager on 25 Apr 2024
Dear William party,We want to thank you for your continued patronage. We appreciate you taking your time to provide us with your feedback. We are thrilled to learn you all had another great stay with us! We will be sure to share this positive feedback with our team as a means of celebrating a job well done! We want to thank you again. We look forward to welcoming you all back in the future!

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance restaurants!
Stayed 2 nights in Feb 2024
Response from Allison Trapp - Assistant General Manager on 19 Feb 2024
Angel party,Thank you for staying with us and taking the time to provide us with your feedback. We are happy to learn you all had an enjoyable stay as our guest. It great to see you all enjoyed our location and the surrounding restaurants. We thank you again and look forward to welcoming you all back in the future.

10/10 Excellent

Litisha, Lawrenceville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient. It was clean and next to a lot of eateries.
Stayed 1 night in Feb 2024
Response from Allison Trapp - Assistant General Manager on 4 Feb 2024
Dear Litisha party,Thank you for staying with us. We appreciate you taking your time to share your positive feedback. We are thrilled to learn you all had a great experience as our guest. We look forward to welcoming you all back in the future

10/10 Excellent

michelle, Agoura Hills

Liked: Staff & service
Stayed 4 nights in Jan 2024
Response from Allison Trapp - Assistant General Manager on 4 Feb 2024
Dear Michelle party,Thank you for staying with us. We appreciate you taking your time to share your positive feedback. We are thrilled to learn you all had a great experience as our guest. We look forward to welcoming you all back in the future.

8/10 Good

Trewhitt

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The pool is still not very warm. There were also no biscuits and gravy on the breakfast buffet. The toaster worked great. The kitchen in the room was awesome. Got to heat up a whole ham and a couple of sides with no problem.
Stayed 2 nights in Dec 2023
Response from Allison Trapp - Assistant General Manager on 4 Feb 2024
Dear Trewhitt party,First we'd like to thank you for staying with us. We appreciate you taking your time to provide us with your feedback. We are pleased to learn you all we able to take advantage of the amenities our suite style rooms offer. We do apologize for the pool temperature. We will share this feedback with our maintenance team. Again, we thank you for staying with us. We hope you allow us the opportunity to serve you all again in the future.

4/10 Poor

Angela

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Not great
Loud over priced for the area and condition of hotel. The plumbing and rattling widows woke us up several times throughout the night.
Stayed 1 night in Dec 2023
Response from Allison Trapp - Assistant General Manager on 6 Jan 2024
Dear Angela party,Thank you for staying with us. I am sorry to see that you did not have a great experience as our guest. We are in the planning stages of our next renovation and are hopeful that this will occur soon. I will get with our maintenance team to address the concerns you have raised.Thank you again for staying with us. We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Allison Trapp - Assistant General Manager on 23 Dec 2023
Dear valued guest,Thank you for staying with us and taking your time to provide us with your positive feedback. We are happy to learn you had a pleasant experience as our guest! We thank you again. We look forward to welcoming you back in the future.

10/10 Excellent

chelsea

Stayed 1 night in Dec 2023
Response from Allison Trapp - Assistant General Manager on 4 Feb 2024
Dear Chelsea party,Thank you for staying with us. We appreciate you taking your time to share your positive feedback. We are thrilled to learn you all had a great experience as our guest. We look forward to welcoming you all back in the future

4/10 Poor

benjamin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Getting charged for parking after booking room with no prior info. Pool was really cold staff was friendly and polite, the breakfast was good and warm.
Stayed 3 nights in Dec 2023
Response from Allison Trapp - Assistant General Manager on 18 Dec 2023
Dear Benjamin party,First I'd like to thank you for staying with us. I appreciate you taking your time to provide us with your feedback. We are pleased you enjoyed the breakfast and our staff delivered great guest customer service. We have also shared your feedback with our management team. Thank you again. I hope you allow us the opportunity to serve you all again in the future.

4/10 Poor

Patrick

The swimming pool was allegedly broken. I booked a room downtown with a pool for a reason.
Stayed 1 night in Nov 2023
Response from Allison Trapp - Assistant General Manager on 2 Dec 2023
Dear Patrick party,First we'd like to thank you for staying with us and taking your time to provide us with your feedback. We are sorry to learn you didn't have a pleasant stay as our guest. We do apologize for the pool being down during your stay. We understand guest look forward to a heated pool during the colder months. We are very sorry for the inconvenience this caused you all during your stay. We hope you allow us the opportunity to serve you all again in the future.

10/10 Excellent

hatsumi

Stayed 2 nights in Nov 2023
Response from Allison Trapp - Assistant General Manager on 23 Dec 2023
Dear Hatsumi party,Thank you for staying with us and taking your time to provide us with your positive feedback. We are happy to learn you had a pleasant experience as our guest! We thank you again. We look forward to welcoming you back in the future.

10/10 Excellent

WENDY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They only thing I didn’t realized it was that it was pet friendly
Stayed 3 nights in Nov 2023
Response from Allison Trapp - Assistant General Manager on 28 Nov 2023
Dear Wendy party,Thank you for staying with us and taking your time to provide us with your feedback. We are happy to learn you all had a positive experience as our guest. We will be sure to share your feedback with our management team. We thank you again and look forward to welcoming you all back in the future.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Allison Trapp - Assistant General Manager on 11 Oct 2023
Dear James party,Thank you for staying with us and taking your time to provide us with your feedback. We are happy to learn you had an overall pleasant stay as our guest. We look forward to the opportunity to serve you all again in the future.

6/10 Okay

cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service
Furniture very dated and mostly in poor condition. Heat pump broken in pool.
Stayed 1 night in Sep 2023
Response from Allison Trapp - Assistant General Manager on 1 Oct 2023
Dear Cynthia party,Thank you for staying with us for your recent stay in Chattanooga. We appreciate you taking the time to provide us with your feedback. We are looking forward to scheduling renovations in the next few months. This will allow us to bring a fresh look to the property. We do apologize for the pool's condition. We are sorry for any inconveniences this may have caused you during your stay. We thank you again. We hope to have the opportunity to serve you all again in the future.

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Allison Trapp - Assistant General Manager on 29 Sept 2023
Dear Megan,Thank you for staying with us and taking the time to provide us with your feedback. We are happy to learn you all had a great experience as our guest. We look forward to welcoming you back in the future!

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Allison Trapp- Assistant General Manager on 23 Sept 2023
Dear Anne party,Thank you for staying with us and taking your time to provide us with your feedback. We are thrilled to learn you all had a positive experience as our guest! We thank you again. We look forward to welcoming you all back in the future!

8/10 Good

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with very nice people.
Stayed 4 nights in Sep 2023
Response from Daniel on 19 Sept 2023
Douglas,Thank you very much for staying with us. We look forward to your next visit.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Allison Trapp - Assistant General Manager on 15 Sept 2023
Dear Donna,Thank you so much for staying with us and taking your time to provide us with your feedback. We are thrilled to learn you all had a positive experience as our guest! We will be sure to share your feedback with our staff as a way of celebrating a job well done! We thank you again! We look forward to welcoming you all back in the future!

10/10 Excellent

Laynora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees
Stayed 3 nights in Sep 2023
Response from Allison Trapp - Assistant General Manager on 8 Sept 2023
Dear Laynora,Thank you so much for staying with us and taking your time to provide us with your feedback. We are thrilled to learn you all had a positive experience as our guest! We will be sure to share your feedback with our staff as a way of celebrating a job well done! We thank you again! We look forward to welcoming you all back in the future!

10/10 Excellent

Warren

Stayed 1 night in Sep 2023
Response from Allison Trapp - Assistant General Manager on 23 Sept 2023
Dear Warren party,Thank you for staying with us and taking your time to provide us with your feedback. We are thrilled to learn you all had a positive experience as our guest! We thank you again. We look forward to welcoming you all back in the future!

6/10 Okay

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Allison Trapp - Assistant General Manager on 3 Sept 2023
Dear Kathy party,Thank you very much for staying with us during your recent visit to Chattanooga. We are always glad to hear from our guests. We truly appreciate your feedback and will share with the appropriate department leaders. Thank you again for staying with us. We look forward to serving you again in the future.

8/10 Good

Jon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room. The corridors and elevator were a little untidy but the breakfast was great and the parking was easy and felt safe to walk in the neighborhood. Very convenient for downtown dining and the aquarium. Would stay again.
Stayed 1 night in Aug 2023
Response from Allison Trapp - Assistant General Manager on 22 Aug 2023
Dear Jon party,Thank you for staying with us and taking your time to provide us with your feedback. We are happy to learn you had an overall positive experience as our guest. We will be sure to share your feedback regarding debris in the hallways with our housekeeping department. We thank you again. We look forward to welcoming you all back in the future!

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice, kitchen was a nice addition and it was also clean. The staff was very attentive. The free breakfast wasn’t as good as the hotel we stayed earlier in the week, coffee wasn’t hot. It would be nice if they would just add extra to the room charge instead of having to pay $21.85 a night to park your car there.
Stayed 2 nights in Aug 2023
Response from Allison Trapp - Assistant General Manager on 20 Aug 2023
Dear Keith party,We thank you for staying with us and taking your time to provide us with your feedback. We are happy to learn you all enjoyed our suite style rooms and the extra amenities it offers. We will be sure to share your feedback with the appropriate departments. We thank you again for staying with us. We hope to have the opportunity serve you all again in the future.

10/10 Excellent

Tina Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Aug 2023
Response from Allison Trapp - Assistant General Manager on 18 Aug 2023
Dear Tina party,Thank you for staying with us and taking your time to provide us with your feedback. We are thrilled to learn you all had a wonderful stay as our guest! It always encouraging to hear positive feedback from our guest. We will be sure to share with our team! We thank you again. We look forward to welcoming you all back in the future!

10/10 Excellent

MARILYN, MABLETON

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, all good and perfect location so close to all the activities on the gorgeous riverfront. We will definitely be back!
Stayed 1 night in Aug 2023
Response from Allison Trapp - Assistant General Manager on 11 Aug 2023
Dear Marilyn party,We'd like to thank you for staying with us and taking the time to provide us with your feedback. We are thrilled to learn you had a great experience as our guest. We are happy you all enjoyed the hotel's location and the surrounding attractions. We thank you again for staying with us. We look forward to welcoming you all back in the future.

2/10 Terrible

Ginda

Stayed 1 night in Aug 2023
Response from Allison Trapp -Assistant General Manager on 25 Aug 2023
Dear Ginda party,Thank you very much for staying with us during your recent visit to Chattanooga. We are always glad to hear from our guests. We are sorry to learn you didn't have a great experience as our guest. We truly appreciate your feedback and will share with the appropriate department leaders. Thank you again for staying with us. We hope you allow us the opportunity to serve you all again in the future.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay!
Loved our stay though it was too short. The location was central to all things fun in Chattanooga. The room was clean and spacious and the bed was super comfy. Will definitely stay here again!
Stayed 1 night in Jul 2023
Response from Allison Trapp-Assistant General Manager on 1 Aug 2023
Dear Cathy party,Thank you so much for staying with us and taking your time to provide us with your feedback. We are thrilled to learn you all had a great stay as our guest! It's great to hear you all enjoyed our rooms and location! We thank you again and look forward to welcoming you all back in the future!

10/10 Excellent

Julianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location. Walkable to many different attractions. Parking was easy for a downtown location. Loved having a full size fridge in the room.
Stayed 1 night in Jul 2023
Response from Allison Trapp - Assistant General Manager on 22 Jul 2023
Dear Julianna party,Thank you for staying with us and taking your time to provide us with your feedback. We are thrilled you all enjoyed your stay our guest! We are happy to learn you all were able to take advantage of the hotel's location and the surrounding attractions. We thank you again for staying with us and we look forward to welcoming you back in the future!

10/10 Excellent

OKSANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Chattanooga. Close to the university. Great breakfast options. Super helpful staff. Would stay here again.
Stayed 2 nights in Jul 2023
Response from Allison Trapp - Assistant General Manager on 21 Jul 2023
Dear Oksana party,Thank you for staying with us and taking your time to provide us with your feedback. We are thrilled to learn you all had a positive experience as our guest! It is great to learn you all were able to take advantage of the hotel's location and the surrounding area! We will be sure to share your positive feedback with our entire staff as means of celebrating a job well done. We thank you again!We look forward to welcoming you all back in the future!

10/10 Excellent

Randy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay and enjoy a walkabout downtown visit to Chattanooga!
Stayed 1 night in Jul 2023
Response from Allison Trapp - Assistant General Manager on 21 Jul 2023
Dear Randy party,Thank you for staying with us and taking the time to provide us with your feedback! We are thrilled to learn you all had a positive experience as our guest! It is great to learn you all were able to take advantage of the hotel's location! We thank you again and look forward to welcome you all back in the future!

10/10 Excellent

Greg

Stayed 3 nights in Jul 2023
Response from Allison Trapp - Assistant General Manager on 21 Jul 2023
Dear Greg party,Thank you for staying with us and taking your time to provide us with your feedback. We are thrilled to learn you all had a positive experience as our guest! We thank you again!We hope to welcome you all back in the future!

4/10 Poor

Ian

Stayed 7 nights in Jul 2023
Response from Allison Trapp-Assistant General Manager on 1 Aug 2023
Dear Ian party,Thank you for staying with us and taking the time to provide us with your feedback. We are sorry to learn you didn't have the best stay with us. Our hope is if your travels bring you back to the area you will allows us the opportunity to serve you again. Thank again for staying with us.

10/10 Excellent

Mildred

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived the property late, due to traveling. The hostess was nice and friendly. Even though it was late, she still answered all the questions that was asked. The rooms were clean and quiet.
Stayed 1 night in Jul 2023
Response from Allison Trapp - Assistant General Manager on 8 Jul 2023
Dear Mildred party,First we'd like to thank you for staying with us and taking your time to provide us with your feedback. It is great to learn our staff was very friendly and helpful even in the late night hours. We will be sure to give them extra praise for their job well done! We thank you again for staying with us. We look forward to welcoming you all back in the future!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Allison Trapp - Assistant General Manager on 8 Jul 2023
Dear Lori party,First I'd like to thank you for staying with us. I appreciate you taking your time to provide us with your feedback. We are thrilled to learn you all had a great experience as our guest! We thank you again for staying with us! We look forward to welcoming you all back in the future!

10/10 Excellent

Simone

Stayed 1 night in Jul 2023
Response from Allison Trapp - Assistant General Manager on 8 Jul 2023
Dear Simone party,We'd like to thank you for staying with us. We appreciate you taking your time to provide us with your feedback. We are thrilled to learn you all had a great experience as our guest! We thank you again for staying with us! We look forward to welcoming you all back in the future!

6/10 Okay

Jim

Stayed 1 night in Jul 2023
Response from Allison Trapp - Assistant General Manager on 7 Jul 2023
Dear Jim party,Thank you for staying with us and taking your time to provide us with your feedback. We are sorry to learn you didn't have a 10 out 10 stay with us. We will share you feedback with our staff and management team. We thank you again for staying with us. We hope you allow us the opportunity to serve you all again in the future!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2023
Response from Allison Trapp - Assistant General Manager on 7 Jul 2023
Dear William party,Thank you for staying with us and taking your time to provide us with your feedback. We are happy to learn you all had an overall positive experience as our guest! We thank you again! We look for to welcoming you all back in the future!

8/10 Good

Jonathan

Stayed 1 night in Jun 2023
Response from Allison Trapp - Assistant General Manager on 2 Jul 2023
Dear Jonathan party,Thank you for staying with us and taking your time to provide us with your feedback. We are happy to learn you all had an overall positive experience as our guest! We thank you again!We look for to welcoming you all back in the future!

10/10 Excellent

Margaret

Stayed 4 nights in Jun 2023
Response from Allison Trapp - Assistant General Manager on 2 Jul 2023
Dear Margaret party,Thank you for staying with us and taking your time to provide us with your feedback. We are happy to learn you all had a positive experience as our guest! We thank you again!We look for to welcoming you all back in the future!

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Allison Trapp, Assistant General Manager on 30 Jun 2023
Dear Lillian party,Thank you for staying with us and sharing about your positive experience as our guest! We hope to welcome you back in the future!

8/10 Good

Krystin

Travelled with family
Liked: Cleanliness
Wish the pool had been heated. We also wished the front desk staff had explained the modified housecleaning process during check in. Otherwise a good stay.
Stayed 4 nights in Jun 2023
Response from Allison Trapp, Assistant General Manager on 30 Jun 2023
Dear Krystin party,Thank you for choosing our property for your stay in Chattanooga! We appreciate you taking your time to provide us with your feedback. We are happy to learn you had an overall positive experience as our guest. We do apologize for the pool's heater malfunction. We are are working to resolve this as quickly as possible. We are very sorry our team didn't explain this to you all at check in. We will be sure to address this with our front desk team. We also want to apologize the modified housekeeping wasn't explained to you all at check in. We will be sure to address this as well with the front desk team. We thank you again and look forward to serving you all again in the future.

10/10 Excellent

NICHOLAS

Stayed 2 nights in Jun 2023
Response from Allison Trapp, Assistant General Manager on 30 Jun 2023
Dear Nicholas party,Dear Nicholas party,Thank you for staying with us and sharing about your positive experience as our guest! We hope to welcome you back in the future!

10/10 Excellent

Rachael

Stayed 1 night in May 2023
Response from Allison Trapp - Assistant General Manager on 12 Jun 2023
Dear Rachel party,Thank you for staying with us and taking the time to provide us with your feedback. We are thrilled to learn you had a positive experience as our guest! We hope to welcome you all back in the future!

8/10 Good

Joseph

Stayed 2 nights in Jun 2023
Response from Allison Trapp - Assistant General Manager on 30 Jun 2023
Dear Joseph, Thank you for staying with us and sharing about your positive experience as our guest! We hope to welcome you back in the future!

10/10 Excellent

Larry

Stayed 1 night in May 2023
Response from Allison Trapp- Assistant General Manager on 9 Jun 2023
Dear Larry party,Thank you for staying with us. We appreciate you all taking the time to provide us with your feedback. We are happy to learn you all had a positive stay as our guest. We hope to welcome you all back in the future!

10/10 Excellent

Delca

Stayed 2 nights in May 2023
Response from Allison Trapp - Assistant General Manager on 9 Jun 2023
Dear Delca party,Thank you for staying with us and taking the time to provide us with your feedback. We are thrilled to learn you all had a great experience as our guest!We thank you again and hope to welcome you all back in the future.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in May 2023
Response from Allison Trapp - Assistant General Manager on 29 May 2023
Dear Joseph,Thank you for choosing to stay with us for your visit to Chattanooga. We appreciate you taking the time to provide us with your feedback. We are happy to learn you enjoy your stay, as well as the hotel's location! We thank you again and look forward to welcoming you back in the future.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for the Ironman event and the staff was friendly and accommodating to all the athletes. It was very convenient to the race expo and transition.
Stayed 2 nights in May 2023
Response from Allison Trapp - Assistant General Manager on 26 May 2023
Dear Natalie,Thank you for staying with us and taking the time to provide us with your feedback. We are thrilled to learn you had a positive experience as our guest!! We are happy to learn that our hotel's location was very convenient for your trip and event! We thank you again for staying with us! We look forward to serving you all again in the future!