Seasonal outdoor pool, pool loungers
Check availability

Reviews of Ibis Styles Cognac

3 out of 5
Ibis Styles Cognac
84 Avenue D Angouleme, Chateaubernard, Charente

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 246 reviews" "
Rating 8 - Good. 87 out of 246 reviews" "
Rating 6 - Okay. 17 out of 246 reviews" "
Rating 4 - Poor. 8 out of 246 reviews" "
Rating 2 - Terrible. 1 out of 246 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Stayed 1 night in Aug 2023
Response from David on 4 Sept 2023
Bonjour Kyles,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness
Located in the new town, lots of shop units close by Comfy bed, Basic Clean room and bathroom No in room tea and coffee facilities or bottled water Nice bar area downstairs Good air con in rooms
Stayed 1 night in Aug 2023
Response from David on 21 Aug 2023
Bonjour Rebecca,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments lesmeilleurs

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located by the main shopping estate in the area, not exactly in Cognac but easy enough to drive into Cognac on one straight road. Wifi is not very well connected. I used it in the common dining area. Breakfast is fine. Parking is ample. Communal kettle by the entrance did not go down well for me. I have to fetch water from my room to fill the kettle and boil it in the public area. Not great value for money but is acceptable and adequate for a stopover.
Response from David on 13 Aug 2023
Bonjour JAne,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very clean. Lovely staff
Stayed 1 night in Aug 2023
Response from David on 13 Aug 2023
Bonjour Carmel,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, confi rooms, quiet. Excellent value for money we will come back
Stayed 1 night in Jul 2023
Response from David on 1 Aug 2023
Bonjour Jaime,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Shane

Stayed 1 night in Jul 2023
Response from David on 17 Jul 2023
Bonjour Shane,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager is superb! Excellent greeting and always happy to assist with any questions.
Stayed 3 nights in Mar 2023
Response from David on 26 Mar 2023
Bonjour Dean,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Natalie

Stayed 1 night in Aug 2022
Response from David on 29 Aug 2022
Natalie,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Budget Cognac.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments lesmeilleurs

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was nice
Stayed 1 night in Sep 2021
Response from David on 7 Sept 2021
Bonjour Claudio, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good little hotel with absolutely fantastic staff
Stayed 3 nights in Aug 2021
Response from David on 9 Sept 2021
Dear Andrew, Thank you for coming in our hotel. Best regards

10/10 Excellent

Spiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff!
Nice place. Friendly staff! Nice breakfast. Comfortable bed!
Stayed 1 night in Jun 2021
Response from David on 30 Jun 2021
THANK YOU

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cognac
Comfortable clean and quiet
Stayed 1 night in Nov 2020
Response from David on 11 Nov 2020
Bonjour Andy, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Bien cordialement

8/10 Good

J A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, but clean and comfortable.
Simply a nice comfortable room. Nothing amazing, but also not expensive. Walking distance to a few places for food etc. Good pit stop on a drive down to Southern France... Breakfast was a bit rubbish - typical unhealthy fatty bacon/sausage and powdered scrabbled eggs with a selection of pastries freshly thawed from a freezer.
Stayed 1 night in Aug 2020
Response from David on 5 Sept 2020
Bonjour Julien, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs, Bien cordialement

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from David on 5 Sept 2020
Bonjour Lisa, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs, Bien cordialement

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but nice
Clean comfortable rooms. Staff were nice when around. Maybe just because it was off season but a bit hard finding staff to order food / drinks in the evening. Restaurant food a bit average, seemed like premade dishes just heated up. Right in outskirts of city, not much around on a evening but convenient for us as working in Jarnac which is just a short drive. Pool outside only so not usable in winter.
Stayed 5 nights in Feb 2020
Response from David on 26 Feb 2020
Bonjour Marc, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
a clean and well run hotel. would recommend a stay.
Stayed 3 nights in Sep 2019
Response from David on 10 Oct 2019
Dear sir, We very much appreciate your comments regarding your stay at the ibis Styles Cognac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, clean hotel near everything and close to the main road. Great value for money.
Stayed 1 night in Aug 2019
Response from David on 20 Aug 2019
Dear Marcos, We very much appreciate your comments regarding your stay at the ibis Styles Cognac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
For a family of four it covered all the essentials. Hotel and rooms have been updated but still looked a little tired. Staff were great and friendly. Hotel location is in an industrial suburban part of town and far enough from downtown Cognac that you need to take the car to find a restaurant. Breakfast was included and it was delicious.
Stayed 1 night in Aug 2019
Response from David on 17 Aug 2019
Dear Sir, We very much appreciate your comments regarding your stay at the ibis Styles Cognac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Property and facilities excellent. Restaurants and shops nearby.
Stayed 1 night in Jul 2019
Response from David on 1 Aug 2019
Dear Sir, We very much appreciate your comments regarding your stay at the ibis Styles Cognac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, good value for money, clean and quiet, easy to find. Dog friendly. Would definitely recommend
Stayed 1 night in Jan 2019
Response from DAvid on 9 Feb 2019
Bonjour Monsieur Ray, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Staffs are very friendly and friendly. We felt welcomed
Stayed 1 night in Dec 2018
Response from David on 28 Dec 2018
Dear Sir, Dear Madam, Thank you for your comments, It is a pleasur for us to great you. I hope that i see you again in our hotel Ibis Styles Cognac Best regards David

6/10 Okay

steven

Liked: Staff & service
Ok for a shirt stay nice size pool but it needs more sun beds
Stayed 2 nights in Aug 2018
Response from David on 29 Aug 2018
Bonjour Steven, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

8/10 Good

Spence, bournemouth

Liked: Staff & service, property conditions & facilities
Good budget family hotel
Good budget hotel for families as a stop over. It has plenty of facilities including table football, pool table, board games, a relaxing bar / outdoor seating by the lovely swimming pool. Staff were welcoming but struggled as only a single person was running the reception and bar. Great buffet breakfast! Plenty of parking. Bedroom was fine but a bit cramped for a family and the bathroom could have been cleaner. Restaurant menu was limited. Location was a little far out of town so had to drive to enjoy a town centre restaurant.
Stayed 1 night in Aug 2018
Response from David on 17 Aug 2018
Dear Spence, thank for coming in our hotel Ibis Styles de Cognac, thank you for your coments. I hope that i see you again in our hotel. Best regards David

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near Cognac
The hotel is very comfortable with good facilities. The room was extremely spacious and comfortable, the bed was very comfortable. The breakfast was great with a lot of choice of foods / drinks. The hotel was ideally located for us a few minutes from the centre of Cognac.
Stayed 1 night in Jul 2018
Response from David on 7 Aug 2018
Dear sylvie, Thank you for your message, it is very importante for us. i am happy if my guests are happy. best regards, i hope to see you again in Ibis Styles Cognac

8/10 Good

jonathan, hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value but out of town location
Very, very friendly and helpful staff. Clean room which was a decent size. Has a nice pool but no sunshades next to the pool. Breakfast was quite good. Car parking on site and free WiFi. No tea or coffee making facilities in room but there are facilities 24/7 at reception. No safe in the room for valuables, but this is only a 3 star hotel so you can’t have everything. The hotel is quite a long way outside the lovely town of Cognac but it’s a nice hotel and good value for money. The staff were particularly friendly and helpful.
Stayed 5 nights in Jul 2018
Response from david on 16 Jul 2018
Dear Jonathan, thank you for coming in our hotel Ibis Styles Cognac Chateaubernard. We try to do the best for our guests. Best regards, i hope that i see you again in the Hotel Ibis Styles Chateaubernard. see you and thank you David

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, half hours walk to centre.
I'm a motorcyclist so I wanted a hotel that would be safe for bike. this was some 35 minutes walk to the centre, and was well placed for getting to Jarnac and Niort before and after stay. staff were excellent, bed very comfy, nice and quiet location, good breakfast, and food available in the restaurant or theres a Buffalo Grill next door. Also local shops, Auchan, Lidl etc
Stayed 1 night in May 2018
Response from david on 14 Jun 2018
Dear Andrew, Thank for coming in our hôtel Ibis Styles cognac. best regards, See you later David

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from David on 11 Apr 2018
Bonjour, Merci d'être venu à l'hôtel Ibis Styles de Cognac ou vous serez toujours bien reçu. Au plaisir de vous revoir, Bien Cordialement David

8/10 Good

Verified traveller

Liked: Staff & service
Hotel clean, breakfast was good, swimming pool looked lovely
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
pleasant hotel
good location and bed is great, very very comfortable! something to brag about particularly for people who struggle to sleep in not there own beds. staff are friendly and helpful.

8/10 Good

Liz, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Daniel, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stopover
We're on a halfway stopover from St Malo to Spain with Friends and young children. Staff were very obliging, pool was very refreshing in 30 degree heat and the reception hooked us up with an excellent value posh car service that got us to town and back for a reasonable amount. I'd stay here again and I would recommend to friends. Make the effort to go into Cognac. The restaurants there are much nicer.

6/10 Okay

poggett, Renaze

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
horrible smell in corridor, pool dirty
Room was fine, however clearly was a damp problem on floor 3 so a fan emitting a scent to mask the problem was running in the corridor, approaching my room. The smell was revolting! [Suggestion: wedge all the room doors & windows open, rather than use thie fan gadget!] Additionally, the pool surface was dirty as the filters were inadequate to clean the leaves, debris & dust blown onto the pool [I acknowledge it WAS a windy day] - but I booked the hotel because it had a pool - and I just couldn't face using it

6/10 Okay

Paul, Essex

Disliked: Staff & service, room comfort
Basic but serviceable good location
Okay however parking sometimes difficult unless you pay Hotel a supplement to park under the Building

6/10 Okay

belhaven, bishops stortford

Liked: Cleanliness, staff & service
difficult to find!
Good basic amenities and good value but very difficult to find! We asked 3 locals and none had ever heard of it! Needs much better directions.

6/10 Okay

BenC, Portsmouth

Partly dated rooms but ok overall
I stayed the night here after booking with Hotels.com with two colleagues of mine. We were met with friendly staff and the rooms were a good standard although a little dated. All with key locks but with some bathroom updates such as a good sink, good shower pressure. We went out for local dinner and the breakfast was buffet style. The pool looked nice, but unfortunately we had no time to make use of it. On booking out, the computer system was down and we left card details for the breakfast if required. Unfortunately we were all charged fully (for the rooms) on each of our cards. One call to Hotels.com got this straightened out although the transaction times slowed the process. To summarise, a nice hotel which would benefit from further updates all round. I would stay again.

6/10 Okay

Diana and Jack

Liked: Staff & service
Basic hotel okay for one night en route
Hotel easy to find with GPS, on high traffic road into Cognac. Location just 10 minutes from center of old town and close to distilleries. Room was clean. Shower only. Hallways drab. Extremely hard mattress.

6/10 Okay

Verified traveller

Liked: Staff & service
great for overnight stop
This hotel was adequate for an overnight stop. The staff were lovely, there is a outdoor swimming pool which was a bonus, the kids loved it. The decor in rooms and corridors need updating with a view to use a warmer colour scheme.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not all Mercure Hotels come up to standard.
Room was tired looking. Doors were old and wanted painting. Bathroom fixtures and fittings mediocre. Standard of the bathroom floor was poor. Not the sort of standard I would expect from a group as big as Accor. In my opinion the whole hotel was in need of a total makeover. I would not stay in this hotel again, neither would I recommend this hotel to any of my friends.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Mercure - Cognac
Very disappointed with this hotel, considering it is part of the Mercure brand. There was no restaurant facility, although breakfast was excellent

6/10 Okay

Judy, Hampshire ,UK

Liked: Staff & service
Hotel suffering from Winter blues?
A lovely region of France and we wanted a central location for touring around the Charente. However, this was early December and sadly, the hotel was rather too empty and souless. We were situated out on the ring road so nothing special to impress.. We went to try the bar/restaurant on our first evening and no-one was around, A nice chap at reception suggested a dismal Buffalo Grill within walking distance, or a trip down to central Cognac about 5 mins away. It was a shame there was nothing better in a 3 star Mecure hotel. We didn't bother with breakfast in the morning so can't say if there was more happening in the restaurant then! With so few guests around, it would have been a rather dull start to the day. We headed downtown and found an attractive cafe instead! Perhaps we should have stayed in a more central spot in Cognac and not been marooned in an almost empty hotel for three nights! It would have saved us money too.

10/10 Excellent

Jordi Sauret

Stayed 3 nights in Jan 2024
Response from David on 25 Mar 2024
Bonjour Jordi,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

10/10 Excellent

cyril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil de tte l equipe
Stayed 1 night in Dec 2023
Response from David on 19 Feb 2024
Bonjour Cyril,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Elodie

Stayed 1 night in Dec 2023
Response from David on 19 Feb 2024
Bonjour Elodie,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil chaleureux Personnel serviable Endroit calme en zone commerciale Option de restauration sur place pratique
Stayed 1 night in Nov 2023
Response from David on 30 Nov 2023
Bonjour Pierre,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Sandra

Stayed 1 night in Nov 2023
Response from David on 24 Nov 2023
Bonjour SAndra,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from David on 30 Oct 2023
Bonjour Patrick,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments lesmeilleurs

10/10 Excellent

Julie

Stayed 1 night in Sep 2023
Response from David on 2 Oct 2023
Bonjour Julie, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Cognac. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs