4/10 Poor
Pamela
Travelled with partner
22 Mar 2024
Disliked: Amenities, property conditions & facilities
I really didn't like much. It was inconvenient and difficult to find. It did appear to be freshly painted and the clerk at the desk said it was being renovated... well they have a long way to go. The room we had booked was small and oddly laid out so I didn't have much room to lay out suitcases but perhaps I should have paid more attention to description. However, we discovered the toilet was stopped up and since it was late there was no maintenance personnel to fix. The clerk offered a plunger, but sorry that's not my job. She did "clean" up the only other room available and put in fresh towels, made a bed. I give her credit for trying to be accommodating but she forgot to take the trash and food in the refrigerator. I soon learned why the room was available. First, the TV remote was not working (a minor issue) and I had to manually operate it but then I discovered that the carpet was wet in front of the air conditioner/heating unit and the window left open to help dry it (it was cold outside). The bracket holding the shampoo and conditioner in the bathroom was broken. The new clerk on the desk in the morning had no clue about what had happened the night before and made no indication that we could get some compensation for our trouble and/or some discount for the poor condition of the premises.
Pamela
Stayed 1 night in Mar 2024