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"Breakfast was ok. Hot tub was hot but the pump was out so no circulation."

"👍"

"Booked our hotel specifically for the hot tub/pool, which turns out was waiting on an inspection and was closed during our stay. Very frustrating, but out of the staff’s control. What is under their control is how they treat guests. Woke up the first morning of our stay, and was very much looking forward to a hot shower.. only to find the water didn’t get much above lukewarm. Went to the lobby to get extra towels for my partner and ask if the water was just a problem with our room, or a known hotel-wide issue. Was greeted by the front desk staff with an eye roll and a sigh when asking for additional towels. She said she didn’t know of any hot water issue. But in the next breath said that it happens when too many people take a shower at once.. so I guess they were, in fact, aware of it. Didn’t really have a hot shower for our entire stay, even with timing showers late in the evening. Very disappointing, but more disappointing about the indifference/rudeness from staff. The breakfast was the only decent thing about this stay, and maybe the courtyard. But that’s about it. Would not recommend. "

"Outstanding! Have not had an experience quite like this. The overall hospitality, and generosity is top tier. Charlevoix House is in the perfect location for exploring Charlevoix. Would highly recommend for couples and solo travelers ☺️. "

"Great price for Charlevoix. Wonderful. Staff-Terri was a gem of local knowledge."

"We considered starting the fireplace but had no idea which direction to slide the flue for open or close. So didn't chance it. And I forgot to empty the coffee pot! So sorry!"

"Wonderful"

"We had multiple little bees in our room. My woman was bit on the butt."

"Short walk to downtown. Very clean and comfortable. Lots of linens, extra blankets, and towels. We had a ton of fun and felt very comfortable even with a large group. Easy checkout. "