Title: Consolato Boutique Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Consolato Boutique Travelers savor breakfast before basking on a charming terrace, finding relaxation at the spa or venturing out to explore the nearby Old Venetian Harbor. ## Photo gallery for Consolato Boutique ![Balcony - Consolato Boutique (Chania)](https://images.trvl-media.com/lodging/19000000/18070000/18063200/18063135/4c45c0a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor dining - Consolato Boutique (Chania)](https://images.trvl-media.com/lodging/19000000/18070000/18063200/18063135/42589162.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Petit Room with Terrace and Panoramic View | Premium bedding, pillow-top beds, in-room safe, individually decorated - Consolato Boutique (Chania)](https://images.trvl-media.com/lodging/19000000/18070000/18063200/18063135/8755c869.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Consolato Boutique (Chania)](https://images.trvl-media.com/lodging/19000000/18070000/18063200/18063135/d9dc03de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite with Old Town View and Balcony | Premium bedding, pillow-top beds, in-room safe, individually decorated - Consolato Boutique (Chania)](https://images.trvl-media.com/lodging/19000000/18070000/18063200/18063135/245fb5ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Chania Town, Consolato Boutique offers a peaceful terrace for unwinding and a spa for rejuvenating manicures and pedicures. Guests connect over coffee at the café, while multilingual staff provide valuable local insights for exploring the area. ## Reviews 9.8 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=18063135&PinnedHotelID=18063135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=18063135&PinnedHotelID=18063135&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=18063135&PinnedHotelID=18063135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=18063135&PinnedHotelID=18063135&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=18063135&PinnedHotelID=18063135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=18063135&PinnedHotelID=18063135&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=18063135&PinnedHotelID=18063135&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=18063135&PinnedHotelID=18063135&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 5 of 5 rooms ### View all photos for Deluxe Suite with Old Town View and Balcony ![Deluxe Suite with Old Town View and Balcony | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/19000000/18070000/18063200/18063135/8a9d08d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite with Old Town View and Balcony 8.0 Very good 1 review ### Highlights Furnished balcony Separate sitting area Soundproofed Individually decorated Air conditioning Heating Free cots/infant beds Fridge - 398 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Superior Suite with Old Town View and Balcony ![Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/19000000/18070000/18063200/18063135/c05161d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite with Old Town View and Balcony 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually decorated Air conditioning Heating Free cots/infant beds Fridge - 355 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Junior Suite with Private Terrace and Panoramic View ![Junior Suite with Private Terrace and Panoramic View | Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/19000000/18070000/18063200/18063135/f4252979.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Private Terrace and Panoramic View ### Highlights Furnished lanai Separate sitting area Soundproofed Individually decorated Air conditioning Heating Free cots/infant beds Fridge - 269 sq ft - 1 bedroom - Partial sea view - Sleeps 2 - 1 Double Bed ### View all photos for Master Suite with Old Town View and Balcony ![Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/19000000/18070000/18063200/18063135/986874ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite with Old Town View and Balcony 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Individually decorated Air conditioning Heating Free cots/infant beds Fridge - 753 sq ft - 2 bedrooms - City view - Sleeps 6 - 2 Double Beds and 2 Single Sofa Beds ### View all photos for Single Room with Terrace and Panoramic View ![Premium bedding, pillow-top beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/19000000/18070000/18063200/18063135/e680e242.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room with Terrace and Panoramic View ### Highlights Balcony Soundproofed Individually decorated Air conditioning Heating Fridge Flat-screen TV Hypo-allergenic bedding - 151 sq ft - Partial sea view - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChania-Hotels-Consolato-Boutique.h18063135.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChania-Hotels-Consolato-Boutique.h18063135.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.51693%2C24.01532&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qfTBre_EGGAgdVMqvpcIsqQq7CY=) 13, Theotokopoulou str, Chania, Crete, 731 31 #### What's nearby - Old Venetian Harbor \- 2 min walk \- 0.1 miles - Maritime Museum of Crete \- 2 min walk \- 0.1 miles - Chania Lighthouse \- 3 min walk \- 0.2 miles - Chania Central Market \- 7 min walk \- 0.4 miles - Agora \- 7 min walk \- 0.4 miles #### Getting around - Chania (CHQ-Ioannis Daskalogiannis) - 16 min drive #### Restaurants - ‪Ταμάμ (Tamam) - ‬2 min walk - ‪Galileo Cafe - ‬2 min walk - ‪Amphora - ‬2 min walk - ‪Lithos - ‬3 min walk - ‪Άρωμα - ‬4 min walk ## About this property ### Consolato Boutique Family-friendly hotel near Old Venetian Harbor Located close to Nea Chora Beach, Consolato Boutique provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a manicure/pedicure or other spa services. In addition to free babysitting, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - Free self-parking - Full breakfast (surcharge), express check-in and luggage storage - Tour/ticket information, wedding services and multilingual staff Room features All rooms are individually decorated, and feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as air conditioning and sound-insulated walls. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Designer toiletries, showers and hairdryers - Flat-screen TVs with premium channels - Wardrobes/cupboards, fridges and electric kettles ### Awards and affiliations No Boutique Certification – This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme. ## Similar properties ![Reception](https://images.trvl-media.com/lodging/20000000/19820000/19816300/19816250/cb1b20fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viaggio Elegant Rooms Old Town Chania - Free Wi-Fi - Air-conditioning - Housekeeping - Soundproof rooms 10 Exceptional 153 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=19816250&PinnedHotelID=19816250&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15170000/15165200/15165190/9464723d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo di Pietro Old Town Chania - 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Free Wi-Fi - Air-conditioning - Soundproof rooms 9.4 Exceptional 60 reviews £51 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=41967517&PinnedHotelID=41967517&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/4000000/3570000/3566300/3566253/f669c6c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ionas Boutique Hotel Old Town Chania - Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 9.6 Exceptional 140 reviews £88 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=3566253&PinnedHotelID=3566253&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Daily full breakfast available 8:30 AM to 11:30 AM for a fee: EUR 20 for adults and EUR 20 for children - A coffee shop/cafe ### Family friendly - Free babysitting - In-room refrigerator - Laundry facilities - Separate bedroom - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Terrace ### Spa - In-room massages - Manicures/pedicures ### Accessibility - No lift ### More - 3 floors - Art Deco architecture - At least 80% lighting from LEDs - Built in 1700 - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium satellite channels ### Food and drink - Champagne service - Electric kettle - Espresso maker - Free bottled water - Refrigerator ### More - Air conditioning - Cleaning products are eco-friendly - Energy-saving switches in guestrooms - Heating - Individual decor - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night - A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately EUR 20 for adults and from EUR 20 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 1042Κ133K3258501 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Consolato Boutique Hotel Chania Consolato Boutique Hotel Consolato Boutique Chania Consolato Boutique Hotel Consolato Boutique Chania Consolato Boutique Hotel Chania ## Frequently asked questions ### Is Consolato Boutique pet-friendly? ### How much is parking at Consolato Boutique? ### What time is check-in at Consolato Boutique? ### What time is check-out at Consolato Boutique? ### Where is Consolato Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Consolato Boutique Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 81 8 - Good 12 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### John 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect setting. Great staff. ##### John Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Camilla 18 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I had a wonderful stay at this charming hotel in the heart of Chania’s Old Town. The location couldn’t be better—steps away from the harbor, shops, and cozy restaurants, yet quiet enough to relax. The rooms are beautifully maintained. While there isn’t a 24/7 reception desk, the hotel provides a service phone service where staff are available around the clock, which worked smoothly for me. A perfect choice for enjoying the atmosphere of Chania! ##### Camilla Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Jamal 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location, lots of great options. Eleni made check in easy as well as had many great suggestions. Would definitely stay again ##### Jamal Stayed 6 nights in May 2025 ### 10/10 Excellent #### Bevin 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff were wonderful. The room was large and the balcony was huge! The view was lovely of old town and the harbor. The bed was great. And the shower was a huge plus - good water pressure and it was hot. It would have been nice to have some lounge chairs on the balcony as there were only 2 chairs for sitting. We had excellent espresso in our room and that was a wonderful way to wake up each day. So many great choices for dining within walking distance and lots of shopping too. If you want to stay within the walled old town, this is a perfect location. We did tire of all of the cats everywhere - they are part of the environment and can be loud at night, but it’s part of the charm too. We did find free parking fairly close and that was a great bonus as well. ##### Bevin Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Lourise 26 May 2025 Liked: Cleanliness, property conditions & facilities Eleni was so accommodating and helpful! She was very welcoming. We loved our stay, the boutique was beautiful and right next to everything. We can’t wait to come back ##### Lourise Stayed 4 nights in May 2025 ### 10/10 Excellent #### Sheldon 18 May 2025 #### Superb! Friendly and personal service. Great location. ##### Sheldon Stayed 1 night in May 2025 ### 10/10 Excellent #### Nicholas 19 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible hotel! ##### Nicholas Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Meagan 16 Dec 2024 Liked: Cleanliness, staff & service, amenities The location can't be beat, and Eleni was such a wonderful and communicative host. The suite itself was very nice and comfortable. ##### Meagan Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Christine 25 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hospitality. Room was clean, spacious and was the same as pictures on the booking website. Also very walkable to the port and the parking lot. ##### Christine ### 10/10 Excellent #### Garfield 26 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb small hotel. Superb small hotel. Extremely helpful staff. Great location. Highly recommended. ##### Garfield Stayed 1 night in May 2024 ### 10/10 Excellent #### Mika 19 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Eleni was very helpful and responsive. The suite was beautiful and well appointed. ##### Mika Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Con 3 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I had a great stay at Consolato Boutique. Eleni was a wonderful host. The room was lovely with all amenities included, in a great location, at a good price. I wouldn’t hesitate to book again. ##### Con Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Tord 6 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Boutique Hotel Perfect small hotel in the old town of Chania. We had the Athena Junior Suite on the top floor with a beautiful terrace. Everything was fine, modern and clean room. Recommended! ##### Tord Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Laura 21 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience e Lovely boutique hotel. I had a single room that was quite small but it was very clean, bed was super comfy, great shower, nice patio with great views of the street below. It s perfect for a single for a night or two. Breakfast is at a cafe across the street. ##### Laura Stayed 1 night in May 2023 ### 8/10 Good #### Steven 28 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lively spot in the middle of old town Chania Great location for seeing Chania, close to many restaurants and sights. Owner friendly and service very good. Very good quality accommodation. Several points to note: if you have heavy luggage, getting it up and down stairs could be a problem; also, music from restaurant across the street which goes on quite late could prevent early nights. ##### Steven Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Lisa 21 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect hotel in perfect location The suite lived up to expectations, as the pictures on the website show. The host could not have been more helpful with useful information tips and advice. Nothing was too much trouble. We would definitely recommend to friends and family. Perfect location in the centre of Hania, only a few minutes walk from the harbour with plenty of shops/restaurants outside your door. ##### Lisa Stayed 7 nights in Jun 2023 ### 10/10 Excellent #### christopher 10 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous boutique hotel, fab hospitality We only stayed one night at this fabulous boutique hotel in old town Chania, but definitely would've spent more if we had more time. The location is excellent, right in the old town but not in the busiest, loudest section. Eleni, the proprietor of the hotel, will check you in and give you all kinds of good recs for the area. There is no front desk that is continuously staffed, but she's very responsive by text. Our room was fantastic; with a comfy bed, closet space, fridge, desk, and a spacious balcony outside, which could probably have been accessed by the room next door as well, but we had it to ourselves when we used it. Everything was wonderful, and Eleni's hospitality and welcoming attitude gives her place that extra edge. Would definitely stay here again! FYI: If you are driving to Chania, be aware that there is no driving or parking in the old town, so you'll have to park and walk to the hotel. If you're lucky, there's parking at the end of the street, a couple hundred meters away. If it's a weekend and busy, you'll likely have to park farther. We ended up about 1 km away, so be aware of that if you're carrying a lot of baggage. ![Large, comfy bedroom](https://a.travel-assets.com/ugc/hotel-reviews/49FF0D8E614064FE667ECCEC8FBB0F51AC951B941688997171932.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nice modern bathroom](https://a.travel-assets.com/ugc/hotel-reviews/155E94231746C8F435A00390E324C1D9954750FA1688997172212.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Our balcony](https://a.travel-assets.com/ugc/hotel-reviews/08F8510B998F3C09130CA4E53FA0116641EF58A11688997172154.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### christopher Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Ernesto 4 Sept 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Misrepresent the room on the picture Miss represented picture of the room, located on a third floor terrace level with steep stairs, very small room, tiny toilet and the shower over several more steps, unsuitable for third for people. The picture on the web site is not for the room we were offered. We didn’t checked in as it was not suitable for us and HOTELS.com customer service at first call said we won’t be charged but haven’t sent the confirmation by email as we requested. After a fee hours hotels.com sent us an email asking our check in experience. We contacted again and the agent said that according their policy we are going to be fully charged. After two days we still have not got a response from Hotels.com customer service regarding a claim and request to escalate an investigate why the two agents had given different answers and why we will be charge as the hotel misrepresented the room and suitability or worse allocated us a different room instead the one on the picture. We don’t recommend to book Consolato boutique hotel ##### Ernesto Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Christelle 2 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice air-conditioned apartment in the centre of Chania with easy access to restaurants, the Venetian harbor and art shops. Modern and tastefully decorated. ##### Christelle Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Lisa 26 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First of all, the service from Eleni was above and beyond. We were arriving very late to the hotel and she sent me a personalized video of how to enter the hotel, access the key for the room and how to use the air conditioning and patio door in the room. We stayed in a junior suite with a patio, and it was gorgeous. The entrance had a sofa which was made into a bed for our son, and a mini kitchen with coffee maker, fridge, and cutlery/dishes/glassware. The bathroom was spacious with shelves for all of our toiletries and a very large shower stall. The water pressure was excellent. The main bedroom is separate from the rest of the room and the bed was very comfortable. There were plenty of cabinets for all of our clothing and lots of extra pillows, blankets, and even beach towels! The room is decorated exquisitely with large marble wall panels with a modern yet old world feel. The air conditioning was excellent also. The location is perfect-tons of little wine amd coffee bars, restaurants, and little shops all around. There is no elevator, but my husband is strong and was able to carry our luggage up the stairs. Literally the only thing that would make this hotel better would be a shelf in the shower for your shampoo bottles. If I ever stay in Chania again, I will absolutely stay here. ##### Lisa Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Danny 21 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Danny Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Camille 27 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Parfait séjour en plein centre de Chania Chambre spacieuse et confortable. Au coeur de Chania, très bien situé, à proximité de tous les commerces. Logement très propre et au calme. ##### Camille Stayed 1 night in Sep 2023 ### 10/10 Excellent #### marianne 26 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nydelig sted for romantiske kvelder, eller jentetur på byen. Så vakkert at første kvelden ble bare på rommet og balkongen med takeaway og vin. Fantastisk rom som har det du trenger og gir en meget lux følelse ##### marianne Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Tristan 18 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property, great location and really comfortable stay. The manager was really helpful and friendly at check in! Would highly recommend. ##### Tristan Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Mellani 28 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right in the heart of old town Chania. The room was amazing and the owner was so helpful and flexible with checkin time. 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