Title: Casa Kasteli Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Kasteli Hotel in Chania with beach bars and 24-hour front desk ![Economy Double Room, 1 Double Bed, Balcony | Balcony](https://images.trvl-media.com/lodging/13000000/12770000/12760800/12760722/89a4f6ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Suite | Premium bedding, Select Comfort beds, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/13000000/12770000/12760800/12760722/48fdfa79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite | Premium bedding, Select Comfort beds, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/13000000/12770000/12760800/12760722/59def6cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/13000000/12770000/12760800/12760722/ed313b0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite | Private kitchen | Freezer](https://images.trvl-media.com/lodging/13000000/12770000/12760800/12760722/068d9790.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Kasteli blends Chania Town's historic charm with modern amenities. Guests enjoy a full breakfast before visiting beach bars or the on-site mall. Express check-out, luggage storage, and dry cleaning/laundry services add convenience. 9.4 Exceptional ## Popular amenities - Bar - Breakfast available - 24/7 front desk - Room service - Parking available - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=12760722&PinnedHotelID=12760722&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=12760722&PinnedHotelID=12760722&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=12760722&PinnedHotelID=12760722&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=12760722&PinnedHotelID=12760722&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12760722&PinnedHotelID=12760722&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12760722&PinnedHotelID=12760722&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=12760722&PinnedHotelID=12760722&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=12760722&PinnedHotelID=12760722&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Economy Double Room, 1 Double Bed, Balcony | Balcony](https://images.trvl-media.com/lodging/13000000/12770000/12760800/12760722/a251c6da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, 1 Double Bed, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LED TV Hypo-allergenic bedding Select Comfort bed Premium bedding - 161 sq ft - Sleeps 3 - 1 Double Bed ![Double Room, 1 Double Bed | Premium bedding, Select Comfort beds, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/13000000/12770000/12760800/12760722/f580db88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 Double Bed ### Highlights Balcony Soundproofed Air conditioning LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Private bathroom - 172 sq ft - City view - Sleeps 2 - 1 Double Bed ![Family Triple Room | View from room](https://images.trvl-media.com/lodging/13000000/12770000/12760800/12760722/81d84078.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room ### Highlights Soundproofed Air conditioning LED TV Hypo-allergenic bedding Premium bedding Select Comfort bed Private bathroom Hairdryer - 258 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Superior Suite | Premium bedding, Select Comfort beds, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/13000000/12770000/12760800/12760722/1c8f4b16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Patio Soundproofed Individually furnished Individually decorated Private outdoor hot tub Air conditioning Kitchen Full-sized fridge/freezer - 624 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed and 1 Single Sofa Bed ![Twin Room | Premium bedding, Select Comfort beds, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/13000000/12770000/12760800/12760722/2a235599.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LED TV Hypo-allergenic bedding Select Comfort bed Premium bedding - 194 sq ft - City view - Sleeps 3 - 2 Single Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1260000/1259500/1259477/f5fe86ad_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Halepa Hotel Halepa - Hot tub - Spa - Parking included - Free WiFi 9.0 Wonderful 362 reviews £66 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Chania-Hotels-Halepa-Hotel.h1259477.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=601135&destination=Chania&destType=MARKET&latLong=35.51659,24.01793&searchId=e3fab7c5-a8a9-4feb-8af7-6a2f8eab1e9b&top_cur=GBP) Ad ![Junior Studio Suite | Balcony view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/65000000/64900000/64899300/64899298/310f11b7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Morum City Hotel Chania Chania Town - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 208 reviews £68 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Chania-Hotels-Morum-City-Hotel-Chania.h64899298.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601135&destination=Chania&destType=MARKET&latLong=35.51659,24.01793&searchId=e3fab7c5-a8a9-4feb-8af7-6a2f8eab1e9b&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3850000/3842700/3842629/e9233c55_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kydon, The Heart City Hotel Chania Town - Free WiFi - Restaurant - Air conditioning - Gym 9.4 Exceptional 642 reviews £64 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Chania-Hotels-Kydon.h3842629.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=601135&destination=Chania&destType=MARKET&latLong=35.51659,24.01793&searchId=e3fab7c5-a8a9-4feb-8af7-6a2f8eab1e9b&top_cur=GBP) Ad ![Superior Suite | Hypo-allergenic bedding, free minibar items, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/65000000/64900000/64897500/64897413/012a4aad_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyperion City Hotel Chania Town - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 342 reviews £68 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Chania-Hotels-Hyperion-City-Hotel.h64897413.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601135&destination=Chania&destType=MARKET&latLong=35.51659,24.01793&searchId=e3fab7c5-a8a9-4feb-8af7-6a2f8eab1e9b&top_cur=GBP) Ad ![Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1110000/1106800/1106756/47952239_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kriti Hotel Old Town Chania - Pool - Free WiFi - Air conditioning - Gym 9.4 Exceptional 394 reviews £96 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Chania-Hotels-Kriti-Hotel.h1106756.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601135&destination=Chania&destType=MARKET&latLong=35.51659,24.01793&searchId=e3fab7c5-a8a9-4feb-8af7-6a2f8eab1e9b&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChania-Hotels-Casa-Kasteli.h12760722.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChania-Hotels-Casa-Kasteli.h12760722.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.51743%2C24.02036&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EwTrr-X5_-wDaEjDHTzaFrlRuZ4=) Kanevaro 39, Chania, Crete, 731 00 #### What's nearby - Old Venetian Harbor - 2 min walk - 0.1 miles - Chania Central Market - 3 min walk - 0.2 miles - Agora - 5 min walk - 0.3 miles - Maritime Museum of Crete - 7 min walk - 0.4 miles - Nea Chora Beach - 17 min walk - 0.9 miles #### Getting around - Chania (CHQ-Ioannis Daskalogiannis) - 26 min drive #### Restaurants - ‪Παλλάς - ‬4 min walk - ‪Salis - ‬3 min walk - ‪Señal - ‬2 min walk - ‪AlmyVita - ‬4 min walk - ‪Pork to Beef Wild - ‬1 min walk ## About this property ### Casa Kasteli Hotel near Port of Souda Take advantage of 2 beach bars, a shopping centre on-site and dry cleaning/laundry services at Casa Kasteli. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Full breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Concierge services, luggage storage and a front desk safe - Tour/ticket information, a 24-hour front desk and beach umbrellas Room features All guest rooms at Casa Kasteli boast comforts, such as free international calls and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. More amenities include: - Hypo-allergenic bedding and Select Comfort beds - Freezers and irons/ironing boards ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/4000000/3550000/3540900/3540875/c11f9374.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kasteli Suites Old Town Chania - Free WiFi - Air conditioning - Breakfast available - Parking available 9.4 Exceptional 39 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3540875&PinnedHotelID=3540875&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Apartment (Side Sea vIew) | Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/27000000/26600000/26593800/26593767/bc4a5054.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Suites Old Town Chania - Free WiFi - Air conditioning - Housekeeping - Soundproof rooms 9.2 Wonderful 35 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=26593767&PinnedHotelID=26593767&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room, City View (102) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/40000000/39470000/39463900/39463815/f0ff8a0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza 1866 Superior City Rooms Chania Town - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Onsite parking available only on request - Secured, uncovered parking on site (EUR 15 per night) ### Food and drink - Daily full breakfast available 8:00 AM to 12:30 PM for a fee: EUR 15 for adults and EUR 15 for children - 2 beach bars ### Things to do - Designer stores - Shopping centre ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach loungers - Beach umbrellas ### Spa - In-room massages ### More - 1 building - 2 floors - Built in 1985 - Designated smoking areas ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding - Select Comfort mattress ### Bathroom - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LED TV ### Food and drink - Free bottled water - Freezer - Room service ### More - Access via exterior corridors - Air conditioning - Free international calls - Free local calls - Free long-distance calls - Iron/ironing board on request - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; check-in end time: 10:30 PM Late check-in subject to availability Late check-in fee: EUR 20 for check-in between 10:30 PM and 1:00 AM Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in the Honeymoon Suite have access to a private spa tub on the terrace. This property charges EUR 50 per day for 2 guests to use the spa tub. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children - Uncovered self-parking fee: EUR 15 per night - Late check-in fee: EUR 20 for check-in between 10:30 PM and 1:00 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking Tax ID - 0,5% This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Pension Kasteli Hotel Chania Pension Kasteli Hotel Pension Kasteli Chania Pension Kasteli Casa Kasteli Hotel Chania Casa Kasteli Hotel Casa Kasteli Chania Casa Kasteli Hotel Casa Kasteli Chania Casa Kasteli Hotel Chania ## Frequently asked questions ### Is Casa Kasteli pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Casa Kasteli? > Self-parking is available for EUR 15 per night. ### What time is check-in at Casa Kasteli? > Check-in start time: noon; check-in end time: 10:30 PM. Late check-in is available from 10:30 PM to 1:00 AM for a fee of EUR 20. ### What time is check-out at Casa Kasteli? > Checkout is at 11:30 AM. ### Does Casa Kasteli provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Casa Kasteli located? > Located in Old Town Chania, this hotel is steps away from Venetian Shipyards, Ancient Kydonia and Old Venetian Harbor. Church of Agios Nikolaos and Mosque of Kioutsouk Hassan are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa Kasteli Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 30 8 - Good 5 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.6/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Yanick 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is spot on and the owner is there ton make sure your stay goes well ##### Yanick Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Raymond 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alex has done a wonderful job with Casa Kasteli. The ground floor suite we stayed in was simply wonderful, with a kitchen, clothes washing machine, secluded outdoor patio (that backs up to some ancient walls), and a whirlpool/hot tub available if desired. He has readily-available controlled-access parking less than 50 feet from the front door - a true rarity in Chania. Walking distance to the historic port and all of the amenities it provides - from fine dining to blocks of art studios and shops. Truly a remarkable place to stay, and an excellent base for exploring not only Chania, but the rest of the island as well. ##### Raymond Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Tobias 7 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family owned hotel. In very good shape and close to all locations ##### Tobias Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jaelan 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing, from check-in to check-out! This was honestly my best stay in Greece yet. Very convenient area and the owner is very hospitable and knowledgeable about the area. I recommend speaking with him and his staff about any and every question you could possibly have. This is a new go-to spot when visiting Crete! ##### Jaelan Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### John 15 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kasteli House is the BEST!!!!!!! I thoroughly enjoyed my stay at Kasteli House! The place was very clean and comfortable and the manager, Alex, was very hospitable and professional. ##### John Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### michael 14 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent location, Alex the manager was extremely helpful and you were right next to two ancient ruins, close to all the restaurants and shops, yet far away enough where it’s very quiet excellent experience ##### michael Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Jacob 3 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, hotelier was the most accommodating I have come across. Highly recommend. ##### Jacob Stayed 5 nights in Sep 2023 ### 8/10 Good #### Khadija 29 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities Location - excellent. Very short walking distance into the heart of Old Town and the Harbour. Several laundromats are within walking distance. A plus as well is that it's on a street that cars are allowed to drive onto which is not the case for all streets in Old Town. Property owners - very helpful and friendly. Went the extra mile to help with heavy luggages and gave good recommendations. There may be a small cultural diff as we would lock the windows and would return to them being opened but this was done with good intentions. The rooms are a little older but that is to be expected as it's within an old city. They were extremely clean, the bathroom was spacious, it was nice to have the two rooms but only one has air conditioning. The balcony/patio area was lovely as well and felt almost tropical. My only complaint would be that the mattresses very very thin which made them a little uncomfortable though not something that was unbearable. All in all a great experience and I def won't mind staying here again. ##### Khadija Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Stéphane 4 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What could we say about our host Alex? What a wonderful human being!! Thanks to his kindness, warmth, joy and passion for life and people, we felt welcome the second we met him ! We arrived late in Chania after a ferry trip and a 3 hours drive, and Alex was so understanding, he was waiting for us and spent almost an hour with us, showing us his beautiful Casa Kastelli and brought us to a local restaurant he knew that served us the perfect meal at 11 pm with smiles and kindness. Everybody knows Alex in the neighborhood, it was like walking the streets with a rockstar! The house is superb, even nicer than in the pictures on the website. The welcoming gifts in the fridge were out of this world! Alex helped us during all of our stay with everything: from making the spa ready for us after our hike to organize a beautiful trip to the Samara gorge! We felt like home with our dad even if we’re 50 years old and Alex is bit much older but it doesn’t show , he looks like 35 years old ! Thanks Alex and your family for the greatest 3 nights stay of our 26 days trip to Greece !! We’ll be back for sure !! ##### Stéphane Stayed 3 nights in Aug 2022 ### 2/10 Terrible #### Verified traveller 7 Oct 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### Not worth the money, unresponsive host The place is overpriced. It is very basic and worn off. What is more concerning is safety: we had an emergency in the property and the manager Alex was unavailable for 2 hrs. during the emergency. The door lock got stuck and my guest, an old man with a hear condition was locked in for 2 hrs. and had to leave unsafely through a high window. When the manager finally showed up, he was extremely aggressive and upset that we complained for being locked for hours. He refused to repair the door until next morning and the room I paid for could not be closed off and was useless - as shown on picture. It was not until Hotels got involved that he removed the door and fixed it. The experience ruined our vacation. Stay away from this property and this host. ![](https://a.travel-assets.com/ugc/hotel-reviews/94D7AF7999AF1A6BFF914F9C550FD7F11FCC8AE21696699451784.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 6 nights in Sep 2023 ### 10/10 Excellent #### Filippo 14 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfetto La posizione di Casa Kasteli è ottima sia per esplorare la città che per esplorare i dintorni, in questo la disponibilità del parcheggio è un elemento molto positivo. La nostra camera era ampia molto confortevole, pulita ogni giorno con cambio degli asciugamani. Il Manager Alex è disponibile e molto attento ad ogni esigenza. Molto Molto consigliato ##### Filippo Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### TAKURO 6 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities 日本人のコメントです。 このホテルは、ハニア旧市街に立地しており、最高のロケーションでした。駐車場も１日10€で停めれるので、レンタカー利用者にとっては大変便利です。ホテル周辺の治安もとてもよく、安心して泊まれます。 ホテルのオーナーのアレックスがとても親切で、どの口コミをみてもアレックスがフレンドリーで親切だったと書かれているのも納得できました。 シャワールームにカーテンがないので、シャワーを浴びると浴室がびしょ濡れになりますが、それは仕方ないのかもしれません。 立地・治安・サービス・コストを総合的に判断しても、かなりお勧めのホテルです。 ##### TAKURO Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### Sam 1 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property and the staff were really helpful and friendly. Would stay here again ##### Sam Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller 14 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First time in Chania, Casa Kasteli was perfect! Excellent location, amazing friendly and attentive owner. Alex is a wonderful host, he will make you feel at home. Clean room, cozy balcony, comfortable bed, good water pressure, steps to Harbor and restaurants. Highly recommended. ##### Verified traveller Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Eva 12 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome stay Alex and Anthony are wonderful people! Our luggage was lost, Alex helped us locate and the airline brought luggage to the hotel! My luggage was handle was broken and Alex fixed it for me. The room was so nice, had a balcony looking g out over the city and it was so lovely to sit and enjoy the evening! ##### Eva Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### Øyvind 26 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location and very friendly owner Very friendly and professional staff, excellent location and private parking. In the old city, very close to the Venetian Harbour. ##### Øyvind Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller 30 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, free next door parking available, helpful friendly and communicative host who worked to make sure we knew where to go and where to eat. Much more comfortable beds than most places we stayed. Great AC, good water pressure. Extra huge comforter blankets in the closet. If im ever in the area again I'll definitely stay here again. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller 4 Oct 2019 Liked: Cleanliness Very close to Venetian harbour and all cafes and restaurants. Beach 15 mins away. ##### Verified traveller Stayed 7 nights in Sep 2019 ### 10/10 Excellent #### Daniel 29 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly Recommended!!! I cannot areas enough how amazing this place is. Not only is it close to EVERYTHING you could possible need in Chania, it was clean, beautiful and relaxing all around. Alex, the hotel manager, went above and beyond to help us with anything and everything we needed. From booking day excursions, finding the best restaurants, to providing any household items we might need. Even offered to take our laundry to the cleaners for us ! If you're coming to Chania it would be a shame not to stay in this beautiful hotel. ##### Daniel Stayed 4 nights in Sep 2019 ### 10/10 Excellent #### Barrie 1 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Real gem in Chania Our stay was amazing ! Great room in a great location. Alex was really helpful and made sure that we had everything we needed. ##### Barrie Stayed 5 nights in Jun 2019 ### 10/10 Excellent #### THEODOROS 21 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Stay - Strongly recommend Excellent location only steps away from the main Chania area where all the shops, bars, restaurants, pubs and wharf are. Only a 15 minute leisure walk to Nea Xora beach, I went every day I was there. Alex is a great host and keeps his hotel in very good order. Daily housekeeping, clean rooms, excellent working condition for the air conditioner, shower, refridgerator and TV. I would stay here again and recommend Kastelli to everybody. ##### THEODOROS Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### Macarena 11 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel. Muy buen ubicado a sólo 3 cuadras del Puerto Veneciano y del área comercial. Muy lindo, cómoda habitación y personal muy amable. Volvería a ir. Recomiendo! ##### Macarena Stayed 4 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 3 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cosy, convenient, clean and friendly. Wonderful location about 10 minutes from everywhere including the old town and port. Public parking in 10 mins distance as well. Friendly and clean with a cute balcony. Very good for this value and will recommend for sure. ##### Verified traveller Stayed 1 night in Sep 2018 ### 8/10 Good #### Diane, Canada 20 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel near the old city and harbour. Double room is big with a good size balcony, that looks out onto a wall. Hosts very accommodating assisting with taxi in the morning, goodies in the fridge. Good bakery 4 min walk as well as excellent restaurants nearby ##### Diane Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Breno 27 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Execente escolha em Chania Quarto excelente, pequenas facilidades como ganchos, box no banheiro, lixeira, escrivaninha, sacada. Perto de tudo. ##### Breno Stayed 1 night in Aug 2018 ## Expedia's Latest Trends ### Hotels > [Aegean Pearl](https://www.expedia.co.uk/Rethymno-Hotels-Aegean-Pearl.h2335783.Hotel-Information) > > [Stenna Apartments](https://www.expedia.co.uk/Kos-Hotels-Stenna-Apartments.h11428968.Hotel-Information) > > [Summer Dream](https://www.expedia.co.uk/Rethymno-Hotels-Summer-Dream.h10109200.Hotel-Information) > > [Dimitrios Village Beach Resort](https://www.expedia.co.uk/Rethymno-Hotels-Dimitrios-Village-Beach-Resort.h4332962.Hotel-Information) > > [YOTEL Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels-YOTEL-Edinburgh.h36667881.Hotel-Information) > > [Selectum Colours Bodrum](https://www.expedia.co.uk/Bodrum-Hotels-Asteria-Bodrum-Resort-All-Inclusive.h1156382.Hotel-Information) > > [Aristea Hotel Rethymnon](https://www.expedia.co.uk/Rethymno-Hotels-Aristea-Hotel-Rethymnon.h12658194.Hotel-Information) > > [Concorde De Luxe Resort Lara Antalya - Prive Ultra All Inclusive](https://www.expedia.co.uk/Antalya-Hotels-Concorde-De-Luxe-Resort-All-Inclusive.h1245409.Hotel-Information) > > [Lagon Life Spirit Boutique Hotel - Adults Only](https://www.expedia.co.uk/Chania-Hotels-Lagon-Life-Spirit-Boutique-Hotel.h41970798.Hotel-Information) > > [Hotels near Historic Dockyard Chatham](https://www.expedia.co.uk/Historic-Dockyard-Chatham-Hotels.0-l6091927-0.Travel-Guide-Filter-Hotels) > > [The Tanneries Hotel & Spa](https://www.expedia.co.uk/Chania-Hotels-The-Tanneries-Hotel-Spa.h70584464.Hotel-Information) > > [HiltonHotels Hotels in Weymouth](https://www.expedia.co.uk/Weymouth-Hotels-Hilton-Hotels.0-0-d173854--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Old Harry Rocks](https://www.expedia.co.uk/Old-Harry-Rocks-Hotels.0-l553248621555874975-0.Travel-Guide-Filter-Hotels) > > [Iberostar Waves Pinos Park](https://www.expedia.co.uk/Capdepera-Hotels-Iberostar-Pinos-Park.h1896606.Hotel-Information) > > [Pearl Beach Hotel](https://www.expedia.co.uk/Rethymno-Hotels-Sentido-Pearl-Beach-Hotel.h1718974.Hotel-Information) > > [Grecotel Plaza Beach House](https://www.expedia.co.uk/Rethymno-Hotels-Plaza-Beach-House.h2104658.Hotel-Information) > > [Seaside Sandy Beach](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-Seaside-Sandy-Beach.h2936620.Hotel-Information) > > [VillageHotels Hotels in Great Britain](https://www.expedia.co.uk/Great-Britain-Hotels-Village-Hotels.0-0-d553248623451644244--bVillageHotels.Travel-Guide-Filter-Hotels) > > [Nautilux Rethymno by Mage Hotels](https://www.expedia.co.uk/Rethymno-Hotels-Nautilux-Rethymno-By-Mage-Hotels.h74521177.Hotel-Information) > > [Hotels in Cambridge](https://www.expedia.co.uk/Cambridge-Hotels.d781.Travel-Guide-Hotels) > > [Iperion Beach](https://www.expedia.co.uk/Rethymno-Hotels-Iperion-Beach.h13454402.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information) ### Flights > [Frontier Airlines](https://www.expedia.co.uk/Frontier-Airlines-Flights.cF9.Travel-Guide-Airlines) > > [Flights from Dublin (DUB) to Athens (ATH)](https://www.expedia.co.uk/lp/flights/dub/ath/dublin-to-athens) > > [Flights from Bishop's Stortford (STN) to Suðurnesjabær (KEF)](https://www.expedia.co.uk/lp/flights/stn/kef/london-to-reykjavik) > > [Flights from Birmingham (BHX) to Philadelphia (PHL)](https://www.expedia.co.uk/lp/flights/bhx/phl/birmingham-to-philadelphia) ### Activities > [Things to do in Riva del Garda](https://www.expedia.co.uk/Things-To-Do-In-Riva-Del-Garda.d4881.Travel-Guide-Activities) ### Packages > [South Korea Holidays](https://www.expedia.co.uk/South-Korea.d94.Holidays-City-Breaks) > > [South Africa Holidays](https://www.expedia.co.uk/South-Africa.d165.Holidays-City-Breaks)