The new pool area was great and the breakfast buffet had a good choice, but so many little things spoiled the stay for us. The hotel is just OK, not quite what it's billed up to be, never felt that welcome there, despite the staff being great and helpful. Had the ambiance of a conference centre and so many penny pinching decisions just left a sour note on our stay.
The beds are not queen size, but 2 singles pushed together with one pillow and are not very comfy. Wifi is terrible in the hotel - had to complain a few times, as at some points of the day it's just impossible to get on and it's always dropping off, even the staff were complaining about it. Luckily the hotels and bars either side had good connections, so had to go around there.
The beach is great here in Agia Marina, but please use the bar beaches either side, as they are free to use - very disappointed to be charged 10Euros a day to use the beds and umbrella for 2 people, as it is billed a private beach for use of the guests - which was our main reason for our stay there. Was a real stupid move by the hotel to do so, as they lost so much money to the neighbouring beach bars, which served better food and drink at better prices and a lot speedier too.
The safe in the room is a joke, trying to charge you to use it and it will only fit in your passport and mobile phone.Just another example of the penny pinching going on.
But the worst of it all was that they had a happy hour but only at the top pool area!