We had a great time at this hotel. Our family of 5 was very comfortable in the suite with a master bedroom, separate room with two twin beds and pull out sofa in the main living room. The staff were friendly and helpful and the pool/hot tub were great. It's very close to the Canadian Museum of Nature, which was also amazing. We would definitely stay here again.
We stayed in an Embassy suite over New Year and found the facilities ideal. There was loads of space in the room and having access to cooking and laundry facilities perfect. Staff were excellent, happy to help and always pleasant when we passed through reception. The location could not have been better for sightseeing, shopping and eating. This was vital due to the lying snow and cold weather.
I needed a place to stay while I was in Ottawa for about a week. After researching, due to the length of stay I needed a decent place with on-suite facilities & was affordable. Two top choices were the BI & the Residence & Conference Centre. Based on better reviews I decided on the BI. I was gladly surprised. It was very cozy & comfortable - to even the little details. I called the BI to see if they offered better rates and Expedia had a way better one for the Executive suite.
Affordable decent place, the breakfast has lotsa variety and is filling, room was spacious, not noisy, wired internet was fast (T1 line apparently), little details like utensils were available (except for salt'n'pepper), complimentary laundry, indoor parking was comparatively cheaper to parking elsewhere - being in downtown, family run business, central to downtown locations, nice guest info book in room, nice staff, improvements are being made.
Downtown traffic is horrible during rush hour, wireless internet was super slow, elevators were tiny & dated, complimentary soap had a strong smell.
All in all, I'd stay again.
Traveller from Fort McMurray, AB
Spread your paperwork over large desk tables relax on the comfortable living room sofas and wake up refreshed in a king size …More
"Close to the Rideau Canal and the Rink of Dreams"
Rented a suite for one night, 2 adults 2 teens wanting to attend the Winterlude festivities. Perfect location! Close to the canal, the Rink of Dreams and Elgin Street for restaurants or shopping. The suite was spacious, which was great as we had lunch and snacks with us. There is a full sized fridge, stove, sink and bass dishes. It was everything we needed. The front desk told us to call if we needed any other kitchen item. There is free wifi and it's very fast; no need to pay extra for the upgraded speed. Four of us were online all at the same time once and the teens could still stream videos. There is free breakfast which was nicer than anticipated - make your own waffles, coffee, tea, fruit, oatmeal, cold cereal, muffins, toast, English muffins, jam, juice and milk.
I selected this hotel because they have an electric vehicle charger. There are three 'green' vehicle spots and one 30A charger. Otherwise, their breakfast is probably a highlight. One of the better complimentary hotel breakfasts I have had.
Very good staff
Also observed a Greyhound right next if someone needs that
close to downtown
There was decent India Sub Continent food, don't eat chapatis there eat only Naan, Biryani and rice
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