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"We could not sleep in our room, the AC unit was making such a terrible shrieking noise. My husband and I were having such a hard time falling asleep, it was frustrating :( I eventually fell asleep early in the am, after putting a pillow on my head to try to block out the noise. The breakfast was also okay. I don’t plan on staying here when I visit Chelan again. The chlorine in the pool and hot tub was excessive that we could only use it for an hour before needing to get out because our eyes were burning."

"We had a fantastic stay overall and really enjoyed our time at the hotel. The bartender was great—friendly, attentive, and made the evenings especially enjoyable. The daytime staff was also very kind and welcoming once we arrived, which set a positive tone for the trip. However, the experience took an unexpected turn when I asked to extend our stay by one additional night. I was told we would need to move to a different room, which honestly surprised me. In all the years of traveling, I’ve never encountered a situation where extending a stay meant being relocated—that was just weird. After, I wanted to take a quick jump in the pool before I headed out and asked for a late check out instead Iand that was even denied. By then, was over it. While the stay started strong, that inconvenience put a bit of a damper at the end. Overall, a good experience with great staff, but the room change thing for one extra night on a Thursday was just strange. Although we enjoyed the beautiful scenery, great staff, and good food…. I am not sure I would return after the front desk damper. "