Search Hotels Near Cenotes Cuzama, Mérida

"Breakfast was awesome and the staff was very attentive!"

"The breakfast buffet was excellent and the A/C excellent as well."

"There was a problem with the plumbing, no water the first day, when the water came back, it was dirty for the rest of the night. The hotel did not offer any discounts or make amends for the issue."

"Clean room excellent "

"It was not clean and you can hear everything in the night. One of the nights we stay there next door was been really loud they were laughing screaming and when we call the front desk the lady said other people already complained and they were going to send someone… no one did! From 11pm- 3 in the morning it was loud I couldn’t sleep that night. The next morning I went and ask if the can change me to another room she said nothing was available, and that the people were leaving that day to not worry. I’m definitely not going back"

"My air condition did not work in my room. They gave me another room, a bigger room. It was an upgrade."

"N/a"

"There is no restaurante. Rooms floor needs to be repaired room 602 "

"Great location and great service"