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Reviews

4.4 / 5Excellent
17 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Monument to the Immigrant
    11 min walk
  • Popular Location
    University of Caxias do Sul
    18 min walk
  • Popular Location
    UCS Zoological Garden
    3 min drive
  • Airport
    Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    7 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details

About this area

Caxias do Sul

Dall'Onder Axten is located in Caxias do Sul. Casa da Cultura Percy Vargas de Abreu Lima and UCS Science Museum are cultural highlights, and some of the area's activities can be experienced at Francisco Stedile Stadium and Chateau Lacave Winery.

Popular Location

What's nearby

  • Monument to the Immigrant - 11 min walk
  • University of Caxias do Sul - 18 min walk
  • Dante Alighieri Square - 3 min drive
  • UCS Zoological Garden - 3 min drive
  • UCS Science Museum - 3 min drive

Getting around

  • Porto Alegre (POA-Salgado Filho Intl.) - 109 min drive

About this property

Dall'Onder Axten

3.5-star Caxias do Sul hotel in Nossa Senhora de Lourdes with free breakfast
A restaurant, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 204 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will have LCD TVs with cable channels, and other amenities include safes and showers.
Dall'Onder Axten offers 204 forms of air-conditioned accommodation with a safe and free toiletries. 32-inch LCD televisions come with cable channels.
Bathrooms include a shower. This Caxias do Sul hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: BRL 28.80 per night
Limited parking spaces
Parking height restrictions apply

Food and drink

Free buffet breakfast available daily 6:30 AM–10:00 AM
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

24-hour fitness centre
Children's pool
Indoor pool
Sauna
Steam room

Family friendly

Children's pool
Dry-cleaning service
Indoor pool
Soundproofed rooms

Conveniences

Front-desk safe
No lifts

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance

Languages spoken

English
Portuguese
Spanish

Business services

3 meeting rooms

Outdoors

Pool sunloungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Linens

Bathroom

Free toiletries
Shower
Towels

Entertainment

32-inch LCD TV
TV channels

More

Desk
Safe
Soundproofing

Policies

Check-in

Check-in between 2:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets are allowed for an extra charge of BRL 88.00 per pet, per night.
  • Dogs and cats only
  • 2 per room (up to 26 lb/12 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 5.0 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: BRL 28.80 per night
  • Pet fee: BRL 88.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Parents or legal guardians travelling with children who are under 18 years old must present the child's birth certificate and an identity card with photo (passport, for example) at check-in. For international travels from Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's birth certificate and identity card with photo – a letter authorising the trip signed by the other parent with a notarised certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, judicial authorisation is required. People who intend to travel to Brazil with children must consult the Brazilian consulate before travelling for more information. Pool access available from 7:00 AM to 10:00 PM Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply.

Property is also known as

  • Dall'Onder Axten Hotel
  • Dall'Onder Axten Caxias do Sul
  • Dall'Onder Axten Hotel Caxias do Sul
4.4

Excellent

5 - Excellent
12
4 - Good
2
3 - Okay
2
2 - Mediocre
0
1 - Poor
1
4.8
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tudo perfeito

Otimo custo beneficio.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Hotel Excelente ! Tudo muito bom: Limpeza, Conforto, Atendimento,... Café da manhã espetacular (c/produtos da Casa da Ovelha). Hotel novo, com piscina maravilhosa e academia. Recomendo!!!

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel com bom custo-benefício

Ótimo hotel, localização não muito central, fica nos fundos do Shopping Iguatemi, quarto limpo e espaçoso, cama muito boa, o banho é excelente, acomodações muito boas no geral. Possui restaurante "a la carte" com a sugestão do chef que é um bom prato com entrada, principal e sobremesa. Gostei bastante e voltaria a me hospedar no hotel.

Stayed 2 nights in Oct 2019

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Péssimo atendimento.

Não imaginava que o serviço do hotel poderia piorar desde a última vez, mas foi o que aconteceu. Levei um cliente comigo e, já no check-in, fomos bastante mal tratados por um funcionário que me fez pensar que ele estaria tentando ser demitido. Muito grosseiro enquanto nos pedia dados cadastrais, me fez pensar como seria ser fichado na delegacia. Eu havia criado uma observação na minha reserva onde solicitava ser acomodado em um quarto em andar mais alto, mas o rapaz me colocou no 4° andar, abaixo do meu cliente. Quando perulguntei sobre minha solicitação, ele disse rispidamente que não havia vaga em unidade mais alta, apesar de que o hotel estava com bastante apartamentos vagos. Na questão do restaurante, eu já havia comentado que o tratamento para portadores de doença celíaca (intolerância à glúten) era zero e, apesar de ter recebido resposta que providências seriam tomadas, absolutamente nada mudou. Não há alternativa segura para celíacos pois, até o pão de queijo feito por eles usa trigo ao invés de apenas polvilho. Reclamei com a agência da fábrica (eu já havia solicitado para não ser mais hospedado lá) e eles fizeram uma reclamação para que, ao menos, eles pudessem me servir um omelete (não há essa opção). No dia seguinte, me identifiquei como "o cara celíaco da Marcopolo" e pedi um omelete. A foto em anexo foi o que eles me serviram. Em resumo: não recomendo e farei o possível para não me hospedar lá, nem meus clientes.

Stayed 3 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

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