Nysa Holidays from £169

After an item got lost. The staff member on reception helped me with her colleague and spent time and I am grateful to them. I enjoyed staying here and having access to the kitchen. The communal areas are modern and the rooms are great. I would stay again.

Clean room, nice staff well maintained properly

Golden House were absolutely fantastic and turned a very stressful situation into a great experience. After being let down last-minute by another hotel, we were rebooked here — and I’m so grateful we were. The staff were friendly, welcoming, and professional throughout. The room was clean, comfortable, and exactly what we needed. The location was also perfect — close to everything but still quiet enough to relax. A huge thank you to the team for making us feel looked after during a difficult time. I would absolutely stay here again and recommend it to anyone looking for reliable, quality accommodation.

The hotel is clean and has an excellent location. This was my second time staying here and prior to arrival asked if I could have the same room I had 7 months previously. The request was granted, the only negative I had on this occasion was the difference between members of staff in regards to being allowed to extend my room for a few hours on departure. The young lady on reception on my last night was very helpful and polite, quoting me a price I was happy with, the next morning I went to reception to take up the offer, a young man wouldn't entertain the offer from the previous night and instead quoted me the full night rate which was 3 times as much, although he was never impolite the staff need to be on the same page and communicate with each other.. I didn't take up his offer.