Search Hotels Near Cathedral Basilica of Saint Francis of Assisi, Santa Fe

"May 4-5, 2026 .... Rm# 239 Theft, Zero help from staff, broken water heater so no hot water, restaurant closed only bar food which was terrible & super expensive, facility needs complete renovation and updating. I forgot my watch and my medication in the nightstand drawer. I spoke with the hotel night manager that evening of check out day and left messages for housekeeping the next morning and over the next 4 days. Left a message and an email with my contact information, my name and my room number each time. It is now May 11, 2026 and no one at the hotel has contacted me either via my phone number or email to return my items. IF I COULD GIVE THIS HOTEL A NEGATIVE FIVE I WOULD. STAY AWAY FROM THIS HOTEL. I'll probably get one of those standard replies from the hotel that says, oh, we're sorry about your horrible stay please call xxx-yyy-zzzz and then they'll never pick up the phone. I also contacted Hotels.com and they called the hotel. Again zero reply. Hotels.com also sent an email regarding my watch and meds. I'll have to wait a max of 72 hours for a reply."

"We had a really enjoyable stay at this property and would definitely recommend it to others. The room was exceptionally clean, well-maintained, and very comfortable—exactly what you hope for when traveling. The overall atmosphere of the property felt relaxing and well cared for, and the amenities, including the spa and bar, added a nice touch to the experience. What truly stood out was the staff. Everyone we interacted with was friendly, professional, and genuinely welcoming, which made a big difference in how comfortable we felt during our stay. The only area for improvement would be the check-in experience. After arrival, it would have been helpful to be personally shown to our room and offered assistance with our bags. That small level of service would elevate the experience and better match the quality of the property and staff. Overall, a great stay with just a minor opportunity to enhance the guest arrival experience."

"The noise level outside our room really interfered with our sleep. Noisy vehicles and screaming fights awakened my wife around 2 AM both nights we were there. We had stayed at the hotel several times before and never experienced anything similar. I understand that these issues might be beyond the hotel’s control but I think knowing about them could be helpful."

"A great location on the plaza with access to a variety of restaurants. "

"This was great do recommend the room needs a plug in the bathroom"

"Nice place. Great location "

"great location, beautiful hotel, nice staff, easy parking."

"Nice hotel to stay"

"Breakfast was excellent , pool is beautiful "