Eldorado Hotel & Spa

Photo gallery for Eldorado Hotel & Spa

Featured image
Outdoor pool, open 7 AM to 11 PM, pool cabanas (surcharge)
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Eldorado Hotel & Spa

Eldorado Hotel & Spa

4.0 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
309 W San Francisco Street, Santa Fe, NM, 87501

Explore the area

  • Popular LocationSanta Fe Plaza4 min walk
  • Popular LocationLoretto Chapel7 min walk
  • Popular LocationCathedral Basilica of Saint Francis of Assisi9 min walk
  • AirportSanta Fe, NM (SAF-Santa Fe Municipal)17 min drive

Choose dates to view prices

About this area

Santa Fe

In the historical district, Eldorado Hotel & Spa is in Downtown Santa Fe, a walkable area in Santa Fe with good shopping. Canyon Road and Meow Wolf are cultural highlights, while Loretto Chapel is a notable landmark. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowshoeing.

What's nearby

  • Lensic Performing Arts Center - 1 min walk
  • Georgia O'Keefe Museum - 2 min walk
  • Santa Fe Plaza - 4 min walk
  • Loretto Chapel - 7 min walk
  • Cathedral Basilica of Saint Francis of Assisi - 9 min walk

Getting around

  • Santa Fe Depot - 9 min walk
  • Santa Fe, NM (SAF-Santa Fe Municipal) - 17 min drive

Restaurants

  • Casa Chimayo Restaurant - 3 min walk
  • Blue Corn Cafe - 3 min walk
  • TerraCotta Wine Bistro - 3 min walk
  • El Callejon - 3 min walk
  • Coyote Cafe - 4 min walk

About this property

Eldorado Hotel & Spa

Romantic Santa Fe hotel in Downtown Santa Fe, walk to Santa Fe Plaza
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli. All 219 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. In-room free WiFi and iPod docking stations are standard, as are LCD TVs with digital channels.
Eldorado Hotel & Spa offers 219 forms of air-conditioned accommodation with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

This Santa Fe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 15-30 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • 2 hot tubs
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Renovated entire property – May 2015
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 47-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Dogs welcome
2 per room
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Pool access
  • Internet access
  • Newspaper
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Covered self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 512 out of 974 reviews
5 - Excellent 53%
Rating 4 - Good. 253 out of 974 reviews
4 - Good 26%
Rating 3 - Okay. 115 out of 974 reviews
3 - Okay 12%
Rating 2 - Poor. 67 out of 974 reviews
2 - Poor 7%
Rating 1 - Terrible. 27 out of 974 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service
Horrible guest service. Will not stay at this hotel ever again.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance to the plaza and everywhere we wanted to go.
Stayed 6 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time to stay in the El Dorado. We enjoyed it very much!!
Stayed 3 nights in Jan 2022

2/5 Poor

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
At check in was given wrong room then changed to correct reservation. Heater was not working in room called front desk and order was not placed with maintenance. Maintenance had to come at 11 to fix it. Called for towels at front desk never came. It seemed they were short on staff being it was New Year’s Eve but for the price would have thought service would have been better. Maintenance was great and fixed heater but they had never received first order.
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Dec 2021