Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Hôtel Mercure Castres L'Occitan

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool

Hôtel Mercure Castres L'Occitan

3 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationMaisons sur l'Agout17 min walk
    Popular LocationSt. Benedict Church19 min walk
    Popular LocationCastres Exhibition Center2 min drive
    AirportCastres (DCM-Mazamet)7 min drive

Choose dates to view prices

  • Classic Double Room, 1 Double Bed

    4.5/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Privilege, Superior Double Room, 1 Double Bed

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Double Room, 1 Double Bed

    4.3/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

About this area


Hôtel Mercure Castres L'Occitan is located in Castres. Place Jean Jaurès and St. Benedict Church are notable landmarks, and if an activity is on the agenda, visit Mazamet Golf Course. Enjoy an event or a match at Pierre-Antoine Stadium, and consider making time for Zoo des 3 Vallees—a top attraction that's not to be missed.
Popular Location

What's nearby

  • Maisons sur l'Agout - 17 min walk
  • Arles Way - 18 min walk
  • St. Benedict Church - 19 min walk
  • Goya Museum - 19 min walk
  • Castres Exhibition Center - 2 min drive

Getting around

  • Castres Station - 9 min drive
  • AirportCastres (DCM-Mazamet) - 7 min drive


  • L Occitan — 1 min walk
  • Bistrot Saveurs - 14 min walk
  • Pizzeria du Mail - 15 min walk
  • La Scala - 15 min walk
  • Sushi Yaris - 15 min walk
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About this property

Hôtel Mercure Castres L'Occitan

3-star hotel near Place Jean Jaurès
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a seasonal outdoor pool and a business centre. All 62 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include room service and coffee makers.
Hôtel Mercure Castres L'Occitan offers 62 forms of accommodation with minibars and complimentary bottles of water. 21-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Castres hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms


  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (1173 square feet)


  • Garden
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Climate control (air conditioning)
  • Free cots/infant beds


  • Free toiletries
  • Hairdryer


  • 21-inch LED TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar


  • Desk
  • Phone
  • Soundproofing

See similar properties



Check-in from 2:00 PM - anytime
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities will be closed during February, March, April, October, November and December:
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets are allowed for an extra charge of EUR 10 per pet, per night
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Castres L'Occitan Hotel
LOGIS L'Occitan Castres
LOGIS L'Occitan Hotel
LOGIS L'Occitan Hotel Castres
L'Occitan Hotel Castres
L'Occitan Hotel
L'Occitan Castres
Mercure L'Occitan Hotel
Hôtel Mercure L'Occitan
Mercure Castres L'Occitan
Mercure Castres L'occitan
Hôtel Mercure Castres L'Occitan Hotel
Hôtel Mercure Castres L'Occitan Castres
Hôtel Mercure Castres L'Occitan Hotel Castres

Frequently asked questions

Can I cancel my reservation for free at Hôtel Mercure Castres L'Occitan and receive a full refund?
Yes, Hôtel Mercure Castres L'Occitan offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel Mercure Castres L'Occitan cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hôtel Mercure Castres L'Occitan?
As of 28 Feb 2021, prices found for a 1-night stay for 2 adults at Hôtel Mercure Castres L'Occitan on 14 Mar 2021 start from £63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hôtel Mercure Castres L'Occitan have a pool?
Yes, this property has a seasonal outdoor pool.
Is Hôtel Mercure Castres L'Occitan pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.
How much is parking at Hôtel Mercure Castres L'Occitan?
Self-parking is free at this property.
What time is check-in at Hôtel Mercure Castres L'Occitan?
Check-in is from 2:00 PM - anytime.
What time is check-out at Hôtel Mercure Castres L'Occitan?
Checkout is at 11 AM.
Where is Hôtel Mercure Castres L'Occitan located?
Situated in Castres, this hotel is within 1 mi (2 km) of Place Jean Jaurès, St. Benedict Church and Pierre-Antoine Stadium. Travet Stadium and Haut-Languedoc Regional Nature Park are also within 6 mi (10 km). Castres Station is 28 minutes by foot.
Rating 5 - Excellent. 46 out of 88 reviews
5 - Excellent 52%
Rating 4 - Good. 36 out of 88 reviews
4 - Good 41%
Rating 3 - Okay. 5 out of 88 reviews
3 - Okay 6%
Rating 2 - Poor. 1 out of 88 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 88 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for beautiful surroundings
Good food, room service very efficient with the lockdown still in place. Clean room with air con. Recommended as a good a good base for sightseeing in beautiful surroundings.
Stayed 4 nights in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not a 4 star.
The hotel was good but I don’t think it was a 4 star. I would give it 3. The reception and other people we interacted with were helpful. The room seemed slightly dated.We did bot have any meals so I can’t comment on that
Stayed 3 nights in Feb 2020

3/5 Okay

Happy face iconLiked: Cleanliness
Stayed 1 night in May 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover in Castres
Late check in at 23.45. Staff were attentive and efficient. Good service at breakfast in the morning. Good buffet breakfast. We were using the hotel as a stopover then travel to the coast the next day
Stayed 1 night in Nov 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Castres with friendly staff
Recently renovated, very friendly staff, very quiet.
Stayed 1 night in Jun 2017

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