Castle Pontarme

From the moment we arrived we felt extremely welcomed and the staff were available m for any question, any time. Belen and David in particular were exceptional, their customer service really made the stay. The hotel is in a perfect location for getting around Paris, and we absolutely loved our room. The quirky decorations came together so harmoniously, it gave the whole place real character. Breakfast was delicious, make sure you come hungry! I’ll absolutely be recommending the hotel to friends and family, and I’d love to book it again next time I’m in Paris.

Our favorite part about our stay was that everyday at 3pm, coffee, tea, and cake were served in the lobby. It was delicious! The rooms were clean. However, we did notice there was black mold in our shower. The hotel seems to be a little older and one of the rooms was completely gutted and getting a makeover, so construction was going on. Overall, the staff was very nice. We had a good time.

My wife and I stayed at Hôtel Gramont 17 years ago, before we had children, and always hoped we would return one day. This time, we came back with our two kids, and the experience did not disappoint. Everything was perfect. The hotel was clean, comfortable, beautifully located, and the staff made us feel genuinely welcome from the moment we arrived. It truly felt like coming home and created a special full-circle moment for our family. We also ate several times at Caffè Concerto downstairs, Chez Massimo et Michele, and the experience was exceptional. The food was excellent, but the warmth and hospitality made it unforgettable. One night, we returned late after seeing the Eiffel Tower illuminated, and the kitchen had already closed. Michele still thoughtfully sent us fresh zucchini and peppers, along with the best tiramisu we have ever had. From our first day to our final meal, we were treated like family. We left with hugs and kisses and memories our children will always cherish. Thank you to everyone at Hôtel Gramont and Chez Massimo et Michele for making our return to Paris so meaningful. We cannot wait to come back.