Search Hotels Near Castle Leisure Centre, Bury

"Absolutely terrible, couldn’t stay here. Went in viewed the room and had to walk straight out. A waste of money "

"Arrived late - quick checkin, clean modern room and decent WiFi. Amazing shower - both power and temperature. Comfy bed"

"Requested for service, and was not done when we returned back after day out. "

"I’ve stayed here previously, and I make allowances for the quirky layout, but this time my room was unacceptably bad. The windows (room at ground floor level) cannot be secured shut. The wall-mounted TV was dangerously loose and falling off. I reported these issues and was offered another room, which I declined as I had settled in to my room - but then in the morning the electric shower could only produce a cold dribble, with ‘low pressure’ warning light on. That room was not fit to rent out to customers! The restaurant food and service was good, as usual."

"Everything was on point . Except the door lock in the room was not working"

"Host cancelled on day of travel - offered alternative which did not work for our needs: Refused to cancel through Hotels.com claiming they would charge him 250.00. Then he made a partial offer of refund of 83.00, we had paid 120.20 on platform: He then refused to honour refund when Hotels.com contacted him: He also refused to use the Booking platform message system, which is there as record. Avoid booking anything through this company:"

"One of the best pubs I’ve stayed in. Really lovely rooms, brilliant food and amazing staff."

"Yes, there are many shops near the location, and there are halal food outlets. "

"The property did not fully match the listing, one of the bedrooms shown in the photos does not appear to exist, and the room our children were going to stay in had visible mould on the walls. While the property had been cleaned well, this is clearly a maintenance issue rather than a cleaning one. The hot tub, which was a key reason for booking, was not available on our first night. We were only told after arrival that a pump had been fitted that day and it needed time to heat overnight. This was not communicated beforehand, despite the host being responsive prior to the stay. Communication during the stay was poor. Messages raising concerns were largely ignored, and responses did not address the issues. It took further problems (power tripping throughout the kitchen) to get a reply, and this was only to check if the lights were on advise the problem would be looked at on the day after (our day of checkout). Fortunately we found the fuse box downstairs and found the issue, this happened 2 more times between out last night and morning of check out. Hotels.com did eventually provide a partial refund due to the hot tub, mould, and lack of communication. Overall, the property has potential but is let down by inaccurate listing details, maintenance issues, and poor communication from the host."