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Reviews of Hotel Platja D'aro

2 out of 5
Hotel Platja D'aro
Av. de S'agaró 132, Platja d'Aro, Castell-Platja d'Aro

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 159 reviews" "
Rating 8 - Good. 64 out of 159 reviews" "
Rating 6 - Okay. 29 out of 159 reviews" "
Rating 4 - Poor. 3 out of 159 reviews" "
Rating 2 - Terrible. 1 out of 159 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yuen Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n clean property. Pool needs lounge chairs
Stayed 1 night in Aug 2023

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff and our dog was catered for well
Stayed 2 nights in Aug 2022

10/10 Excellent

Majid

Liked: Cleanliness, staff & service
It was fantastic accumulation
Stayed 6 nights in Jun 2022

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super staff
Really good hotel, with good cooked breakfast, really friendly personal, most helpful staff. We had an emergency in the morning, when the car battery was flat due to having our coolbox on overnight and the man on the desk couldn't do enough to get us help , to fix the problem, which was even more difficult as it was Saturday and garages where closed for the weekend. Much praise to him for his efforts. BRILLIANT SERVICE. Many thanks.
Stayed 1 night in Sep 2021

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
We were lucky to get a recently remodeled pilot room, everything was new and excellent quality. Comfortable bed and great linens, nice and modern decoration. Breakfast was very good and as in the whole hotel safety and sanitary measures were enforced all the time. All the rooms in the back line have a huge terrace, ours was fully furnished as part of the pilot remodeling, with plants and awnings. Me missed having a mini fridge but ice and beverages were promptly supplied on demand. The staff of this hotel was the cherry on top of our great stay in this beautiful beach town.
Stayed 4 nights in Jul 2021

8/10 Good

Marijonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Ismael Tajjiou, Departamento de Recepción on 6 Sept 2019
Apreciada Sra. Marijonas, Muchas gracias por su generosa contribución. Nos alegra haber satisfecho sus expectativas y desde todo nuestro equipo, sea bienvenido cuando lo desee. Gracias y saludos,

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Excellent price/quality
What a great service. The building is not the most modern, but clean. The Staff is excellent. I travel a lot for work and have not yet had such a helpful Staff as here. We certainly will be back!
Stayed 8 nights in Jul 2019
Response from Ismael , Departamento de Recepción on 7 Aug 2019
Dear Mr. Rahim Thank you very much for sharing your experience with us. Opinions like yours are the best incentive to continue offering the best service to our customers. It also helps us to get the points to improve. We look forward to receiving you again and from all our team, we welcome you. Best regards,

8/10 Good

Marcel

Liked: Room comfort
Stayed 7 nights in Jul 2019
Response from Ismael Tajjiou, Departamento de Recepción on 6 Sept 2019
Apreciado Sr. Marcel, Muchas gracias por su generosa aportación. Nos satisface haber cumplido con sus expectativas y será un placer recibirle próximamente. Gracias y saludos,

8/10 Good

Jerry

Liked: Cleanliness, staff & service, room comfort
Good value in a nice beach community.
Staff was professional and extremely helpful, literally running to open doors, help with luggage, groceries. Breakfast was just ok, plentiful but not much selection. Disappointed that the bar and restaurant were not open. The town is very nice, just a short walk away to the beach, shopping and bars and restaurants. Overall a solid 3 for the hotel in terms of value, 5 for the town. Happy to recommend both.
Stayed 3 nights in Jun 2019
Response from Ismael Tajjiou, Departamento de Recepción on 27 Jun 2019
Dear Jerry, Firstly thanks for your review and mark at Expedia. We are satisfied to have fulfilled your expectations. We appreciate that you make special mention of the attention of our team and from all of them, we welcome you whenever you wish. Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean but basic. Handy location. Decent breakfast, although bacon and sausage were both cold even though we were the first in the dining room.
Stayed 1 night in May 2019
Response from Ismael Tajjiou, Departamento de Recepción on 4 Jun 2019
Dear guest, Thank you very much for your generous contribution. Opinions like yours are the best reward for our work and the best motivation to continue giving the treatment of excellence that our clients deserve. We also appreciate that you send us the points to improve. From all our team, we welcome you whenever you want. Best regards,

8/10 Good

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and cozy hotel with swimming pool
Very pretty hotel, good on comfort. Nice rooms with huge terraces. Very helpful stuff. Parking. Swimming pool needs a key to get into, which is inconvenient for the family.
Stayed 1 night in Jul 2018

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Would be better if they had sun Loungers at pool
Stayed 2 nights in Jul 2018
Response from Ismael Tajjiou, Departamento de Recepción on 8 Aug 2018
Dear Joanne, Thank you for your review and valoration in Expedia. We are improving to give to our guests the best service. Sincerely, Department of Reception

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Stayed 2 nights in Jul 2018

8/10 Good

Warren, Kamloops, BC

Liked: Cleanliness, staff & service, property conditions & facilities
Older property, a bit of a walk.
It's an older property though it has been kept up nicely. Nice pool area behind the hotel, a bit of a walk to eat and drink. We were a family of four in one room and admittedly, it was quite tight for space but all in all, I would recommend the property.
Stayed 1 night in Jul 2018

6/10 Okay

kevin, torquay

Liked: Staff & service
pleasing enough for a few days stay, but unfortunately there was no bar, the restaurant in the pictures is closed, so no food available. slightly spoiled it for us as we like to park, after a hard days work, and have a hot meal and a drink.
Stayed 4 nights in Jun 2018

10/10 Excellent

GHISLAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour hormis quelques soucis d'insonorisation très imparfaite en particulier avec le couloir.
Stayed 1 night in Sep 2023

6/10 Okay

Anna Camilla

Travelled with family
Thin walls
Very thin walls that made you hear every little step in the hallway and next door rooms. We also had ants in the room. But the location is great and the staff was really friendly.
Stayed 1 night in Aug 2023

8/10 Good

Abrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Agnès

Stayed 2 nights in Jul 2023

8/10 Good

Saverio

Travelled with partner
Liked: Staff & service
Missen een frigo
Stayed 7 nights in Jun 2023

8/10 Good

Aleix

Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estada en el Hotel Platja d'Aro de tres estrellas, totalmente recomendable. Un Servicio atento, amable y dispuesto a ayudar en lo que necesitáramos desde el primer momento.
Stayed 1 night in Sep 2022

8/10 Good

Ana maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal excelente especialmente de la señorita Sophia .... Siempre con una sonrisa y resolviendo todo de manera muy profesional y rápidamente
Stayed 1 night in Sep 2022

10/10 Excellent

Viktoriia

Stayed 1 night in Sep 2022

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent och fräscht. Supertrevlig personal med uppgraderat rum och frukost tidigarelagd bara för oss! Varma rekommendationer 😊
Stayed 1 night in Sep 2022

8/10 Good

José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una notte a Platja d'Aro
Ottima posizione
Stayed 1 night in Aug 2022

8/10 Good

Céline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 7 nights in Aug 2022

6/10 Okay

ANNIA

Stayed 1 night in Aug 2022

10/10 Excellent

Laetitia

Stayed 2 nights in Aug 2022

10/10 Excellent

Stine Onarheim

Stayed 1 night in Jul 2022

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Ismael T, on 29 Jun 2022
Apreciado Lucas, Muchas gracias por compartir su experiencia con nosotros. Nos satisface haber cumplido sus expectativas y será un placer recibirles cuando gusten de nuevo. Atentamente,

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel molt acollidor i gran servei.
Stayed 2 nights in Aug 2021

10/10 Excellent

Alba

Stayed 2 nights in Aug 2021

10/10 Excellent

Jordi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repetiremos en otra ocasion
El personal fue muy atento y servicial,el hotel cumplio con nuestras expectativas ,nos gusto mucho la terracita de la habitacion , se puede aparcar facilmente, esta cerca de todo , la distancia10m andando al centro y a la playa,
Stayed 3 nights in Aug 2021

10/10 Excellent

Blas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente total Lo unico que faltaria en la habitacion una pequeña nevera
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad
Stayed 3 nights in Aug 2021

10/10 Excellent

Juan Carlos

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Atención muy buena pero falto de mantenimiento.
Stayed 1 night in Jul 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Maica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Ha sido genial.La piscina, la habitación , la terraza, el desayuno; el personal.Le doy un 10 a todo y deseando volver.
Stayed 2 nights in Jul 2021
Response from Recepción Hotel Platja d'Aro on 28 Jul 2021
Apreciada Maica, Muchas gracias por su generosa aportación. Nos congratula haber cumplido con sus expectativas y agradecemos su valoración general en todos los apartados. Reseñas como la suya son el mejor aliciente para seguir trabajando en pos del mejor servicio a nuestros clientes. Esperamos seguir formando parte de sus vacaciones muy pronto y desde todo nuestro personal, sean bienvenidos. Atentamente, Recepción Hotel Platjadaro

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matavilloso
El hotel es muy normal, pero el personal es maravilloso y la piscina está genial. Hemos estado muy a gusto. Sin duda lo más destacable es la amabilidad de todo el personal del hotel.
Stayed 2 nights in Jul 2021
Response from Recepción Hotel Platja d'Aro on 28 Jul 2021
Apreciada Esther, Muchas gracias por su generosa aportación. Nos congratula haber cumplido con sus expectativas y agradecemos su mención especial a nuestro personal.Esperamos seguir formando parte de sus vacaciones muy pronto y desde todo nuestro personal, sean bienvenidos. Atentamente, Recepción Hotel Platjadaro

10/10 Excellent

RIVERA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Proximité de la plage Proximité des commerces, des bars et restaurants ('de la vie en particulier)... Excellent rapport qualité/prix Félicitations à l'hôtel pour le respect des gestes barrières, nous y reviendrons en toute confiance
Stayed 2 nights in Jul 2021
Response from Recepción Hotel Platja d'Aro on 28 Jul 2021
Chère M.Rivera. Merci beaucoup pour votre généreuse contribution. Nous sommes heureux d'avoir répondu à vos attentes. Des commentaires comme le vôtre sont la meilleure incitation à offrir l'excellent service que nos clients méritent. Nous espérons continuer à compter sur vous très prochainement et au nom de tout notre personnel, nous vous accueillons quand vous le souhaitez. Réception de l'hôtel Platjadaro

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Desayuno estaba bien pero reservamos habitación con cama de matrimonio y nos dieron una con 2 camas, decían que cómo reservamos tarde, ya no habían las de matrimonio. Camas muy incómodas
Stayed 1 night in Jul 2021

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapada perfecta
La habitación antigua pero perfecta, cuarto de baño completo. La limpieza correcta y respecto a la protección del COVID maravilloso, te traen el desayuno en una caja a la habitación para poder desayunar el la fantástica terraza, mix de mascarillas en la habitación. El personal no puede ser más agradable
Stayed 1 night in Aug 2020
Response from Recepción Hotel Platja d'Aro on 19 Aug 2020
Apreciado cliente, Muchas gracias por su generosa aportación. Nos satisface haber cumplido con sus expectativas y su especial mención a las medidas COVID que estamos tomando este año. Esperamos seguir contando con ustedes próximamente y desde todo nuestro personal, es damos la bienvenida. Cordialmente,

10/10 Excellent

José Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

6/10 Okay

Carles

Stayed 4 nights in Aug 2020