Castagno Holidays from £350

Staff were very friendly and the rooms were clean and spacious!

This charming room in Vernazza was a special space for our family of 3 for the couple days we explored Cinque Terra. Like most places in these villages, one had to climb through the narrow, winding walkways and stairs to access the room, but this made it more magical for us once we checked-in and could store our rolling luggage. It was like climbing up into a castle room. While we didn't have much communication with the hosts in the days prior (despite having left a couple messages through the Expedia app as suggested), in the hour before our arrival, we had great WhatsApp comms with the host who sent an excellent video showing the path to take to the apartment allowing us to check in early using the keypad to the building entrance, and then to meet them at a different location for final check-in. While small, the room was perfect for our visit (with good airconditioning and wifi). We would stay here again! Vernazza was well positioned to explore the other villages by walking paths and trains.

Comfortable and good location.

We had a wonderful stay at this hotel in Florence. From the moment we arrived, the staff was kind, welcoming, and very helpful. The communication before and during our stay was excellent, which made everything feel smooth and easy. The location was perfect for enjoying Florence, and the hotel itself felt comfortable, clean, and well cared for. After long days walking through the city, it was a great place to come back to and relax. What stood out most was the hospitality. The staff made us feel taken care of without it ever feeling forced. You can tell they genuinely care about their guests having a great experience. We would absolutely stay here again and highly recommend it to anyone visiting Florence.

The hotel was conveniently located, and the service was good. Overall, it was a pleasant stay. However, I hope the hotel improves its Wi-Fi coverage, as the connection can become unstable when multiple guests are accessing the network.