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"My keys didn't work....and to get remade 3 different times.....no clock in room.....shower curtain was dirty...bed in comfortable "

"This might be the BEST hotel I have stayed at.....ever. The whole place is gorgeous, with an amazing lobby, pool, basketball hoop, and even an outside area with a grill! Breakfast was awesome with MUCH more than the standard Faire, attended by wonderful people!"

"I"

"The room was okay, but the toilet/shower area showed signs of age and the vent was full of dust. Breakfast is from 6-9 am. We got to breakfast at 8:25 am and there were only a few eggs and bagels left- no biscuits and gravy, no yogurt, no waffle mix, no cereal, no sausage, no oatmeal, etc. Very disappointing!!!!"

"Sheets were not clean with hairs around the bedding as if they just remade the bed without changing sheets, bathroom wall did have what looked like a skid mark by my toilet paper roll:(( did try to make a complaint but no call back. Also was never given my pet deposit back when there was no issues when left "

"The staff was very nice, and accommodated our late check-out due to my medical issues. The toiletries smell amazing! If you forget something, they have a 24 hour al a carte available for payment. The soundproofing between rooms was absolutely perfect!!! Couldn't hear anyone next door, couldn't hear the maids in the morning cleans the rooms!!! Highly recommended for all!!!!!"

"Staff was excellent and very nice!! Room was big and comfortable! "

"Our room was just ok. We were told it was newly renovated but the room we were in was very dated so not sure what was renovated. Breakfast was good and nice area to eat at with plants etc."

"Was disappointed that the spa wasn’t working"