Title: Oum Palace Hôtel & Spa Casablanca Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oum Palace Hôtel & Spa Casablanca Art Deco hotel connected to a shopping centre in Casablanca with 2 restaurants ![Lobby](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/788da505.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Triple Room | Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/39bde074.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch plasma TV with satellite channels, TV](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/8a946064.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 13 per person)](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/8256c8a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/02761687.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Oum Palace Hôtel & Spa sits in central Casablanca, offering a comfortable respite from urban exploration. Guests connect with complimentary WiFi, sample diverse flavors at either of the two restaurants, and recover with spa treatments like detox wraps. 7.4 Good ## Popular amenities - - Spa - Room service - Parking included - Laundry - Housekeeping £123 includes taxes & fees 26 Oct - 27 Oct ## Room options ### Check availability for these dates Tonight [Oct 10 - Oct 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=2563029&PinnedHotelID=2563029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=2563029&PinnedHotelID=2563029&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 11 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=2563029&PinnedHotelID=2563029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=2563029&PinnedHotelID=2563029&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2563029&PinnedHotelID=2563029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=2563029&PinnedHotelID=2563029&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2563029&PinnedHotelID=2563029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2563029&PinnedHotelID=2563029&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Superior Twin Room | Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/fc6a2365.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Plasma TV Hypo-allergenic bedding Pillow menu Select Comfort bed - 129 sq ft - Sleeps 2 - 2 Single Beds ![Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/162936b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Plasma TV Hypo-allergenic bedding Pillow menu Down duvet - 140 sq ft - Sleeps 1 - 1 Large Single Bed ![Executive Suite | Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/c832d5db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Plasma TV Hypo-allergenic bedding Pillow menu Down duvet - 344 sq ft - Sleeps 3 - 1 King Bed and 1 Single Bed ![Deluxe Triple Room | Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/39bde074.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Plasma TV Hypo-allergenic bedding Pillow menu Blackout curtains Down duvet - 194 sq ft - Sleeps 3 - 3 Single Beds ![Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/162936b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 7.0 Good 4 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Plasma TV Hypo-allergenic bedding Pillow menu Down duvet - 150 sq ft - Sleeps 2 - 1 Queen Bed ![Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/ebaec15a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 ![Premium bedding, down duvets, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/3000000/2570000/2563100/2563029/afe6c74e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ### Deluxe Triple Room - Sleeps 3 ### Executive Suite - Sleeps 3 ### Deluxe Single Room - Sleeps 1 ## You may also like Ad ![Outdoor pool, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1170000/1167000/1166926/1e9031fd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barcelo Anfa Casablanca Sidi Belyout - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCasablanca-Hotels-Oum-Palace-Hotel-Spa.h2563029.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCasablanca-Hotels-Oum-Palace-Hotel-Spa.h2563029.Hotel-Information) ## About the area Located in Casablanca City Center neighbourhood, Oum Palace Hôtel & Spa Casablanca is connected to a shopping centre. The area's natural beauty can be seen at Ain Diab Beach and Arab League Park, while Complex Cultural Sidi Belyout and Abderrahman Slaoui Foundation Museum are cultural highlights. Make sure you don't miss outdoor adventures like mountain biking, skydiving and rock climbing, or hop on a segway for hire nearby and take a self-guided tour around Casablanca. [Visit our Casablanca travel guide](https://www.expedia.co.uk/Casablanca.dx6084755) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.59648%2C-7.61477&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_kPQ8qNxkLvZXY4GSHwKVEsPVq8=) 12 Rue Kamal Mohamed, Casablanca, 20000 ### What's nearby - Central Market of Casablanca - 5 min walk - 0.3 miles - Place Mohammed V - 8 min walk - 0.5 miles - Port of Casablanca - 17 min walk - 0.9 miles - Hassan II Mosque - 3 min drive - 1.9 miles - Marina Casablanca - 3 min drive - 1.6 miles ### Getting around - Marche Central Station - 4 min walk - Casa Voyageurs Station - 9 min drive - Casablanca (CMN-Mohammed V) - 46 min drive ### Restaurants - ‪Casa Jose - ‬3 min walk - ‪Au Restaurant Des Fleurs - ‬1 min walk - ‪Sofitel Casablanca Bar - ‬3 min walk - ‪Le Casart - ‬4 min walk - ‪Golden China - ‬1 min walk ## About this property ### Oum Palace Hôtel & Spa Casablanca Upscale hotel near Hassan II Mosque Consider a stay at Oum Palace Hôtel & Spa Casablanca and take advantage of a free food/drink shopping service, a free daily manager's reception and 3 coffee shops/cafes. Adventurous travellers may like the a ropes course and archery at this hotel. Treat yourself to a sports massage, aromatherapy or a detox wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking, valet parking and extended parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, multilingual staff and a TV in reception Room features All 112 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. More conveniences in all rooms include: - Select Comfort beds, down duvets and day beds - Bathrooms with showers and bidets - 32-inch plasma TVs with satellite channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/28000000/27650000/27649900/27649857/4b2c9fcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Première Classe Casablanca Centre Ville Belvédère - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 566 reviews £32 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-11-04&selected=27649857&PinnedHotelID=27649857&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1420000/1416500/1416417/7ccbdecd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barcelo Casablanca Casablanca City Center - Free WiFi - Restaurant - Air conditioning - 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Limited on-site parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13 per person - 2 restaurants - 3 coffee shops/cafes - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Le RIF - Montreux ### Things to do - Archery - Full-service spa - Helicopter/aeroplane tours - Ropes course - Sauna - Steam room - Stereo - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - 3 meeting rooms - Conference centre ### Outdoors - Barbecue grill ### Full-service spa - 6 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Mud bath - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 10 floors - Art Deco architecture - Banquet hall - Built in 2007 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Day bed - Down comforter - Pillow menu - Premium bedding - Select Comfort mattress ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch plasma TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 13 per person - Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December Children under 12 years old are not allowed in the spa without adult supervision ### Property is also known as Oum Hotel Oum Palace Oum Palace Casablanca Oum Palace Hotel Oum Palace Hotel Casablanca Oum Palace Hotel Spa Oumpalace Hotel SPA Oum Palace Hotel Spa Oum & Casablanca Casablanca Oum Palace Hôtel Spa Casablanca Oum Palace Hôtel & Spa Casablanca Hotel ## Frequently asked questions ### Is Oum Palace Hôtel & Spa Casablanca pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Oum Palace Hôtel & Spa Casablanca? > As of 10 Oct 2025, prices found for a 1-night stay for 2 adults at Oum Palace Hôtel & Spa Casablanca on 26 Oct 2025 start from £123.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Casablanca-Hotels-Oum-Palace-Hotel-Spa.h2563029.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Oum Palace Hôtel & Spa Casablanca? > Self-parking and valet parking are free at this property. ### What time is check-in at Oum Palace Hôtel & Spa Casablanca? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Oum Palace Hôtel & Spa Casablanca? > Checkout is at noon. ### Does Oum Palace Hôtel & Spa Casablanca provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies. ### Where is Oum Palace Hôtel & Spa Casablanca located? > Located in Casablanca City Center, this spa hotel is steps away from Complex Cultural Sidi Belyout and Ecole Assimil-Formation. Central Market of Casablanca and United Nations Square are also within 10 minutes. Marche Central Station is only a 4-minute walk and Mohamed Diouri Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Oum Palace Hôtel & Spa Casablanca Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.2 Location ### 7.6 Staff & service ### 7.8 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 46 8 - Good 46 6 - Okay 39 4 - Poor 19 2 - Terrible 8 ### 10/10 Excellent #### Khady 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything!!! The hotel clean, and the breakfast is great with lot of choice. ##### Khady Stayed 3 nights in Jul 2025 ### 8/10 Good #### Mohamed 12 Aug 2025 Liked: Cleanliness, staff & service Excellent ##### Mohamed Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ROBERTO 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean, good service and friendly staff. ##### ROBERTO Stayed 1 night in Apr 2025 ### 4/10 Poor #### Ahmed 10 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Phone was not working and find her in the room ##### Ahmed Stayed 1 night in Aug 2025 ### 8/10 Good #### Shamim 27 Jun 2025 Liked: Cleanliness, staff & service, amenities Fabulous breakfast & great location. However, the food at breakfast should have been covered as there were flys around the bread, cakes/pastries. The Wi-Fi was very poor as soon as you connected it kept dropping out. I told the staff & he said he would get it resolved but the problem remained daily throughout my stay ##### Shamim Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Linda 29 Jun 2025 Liked: Cleanliness Disliked: Staff & service \- ##### Linda Stayed 1 night in Apr 2025 ### 6/10 Okay #### LORENA 25 Feb 2025 Liked: Cleanliness, staff & service It was a good central location, decent restaurant across the street. But no breakfast was included. ##### LORENA Stayed 1 night in Feb 2025 ### 10/10 Excellent #### David 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Casablanca break My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel. ##### David Stayed 5 nights in May 2025 ### 10/10 Excellent #### Abdullah 26 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, friendly staff and very clean. But difficult for car parking. ##### Abdullah Stayed 1 night in Feb 2023 ### 8/10 Good #### Shamsul 11 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff were really helpful. ##### Shamsul Stayed 5 nights in May 2023 ### 8/10 Good #### Paul 28 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent value for the price. The hotel is easy walking distance to the central train station and there are many big chain hotels nearby, for example Hyatt and Novotel and Sofitel. There are also many restaurants around. The train to the airport costs $8 in first class and leaves ten minutes to every hour. There is a police station about 200 meters away and I got the impression the surrounding area is very safe. ##### Paul Stayed 1 night in Jan 2025 ### 8/10 Good #### Maria 10 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Oumpalace was very clean and had good wifi. Very close to restaurants and shopping. Staff also were very helpful and kind. ##### Maria Stayed 1 night in Apr 2023 ### 8/10 Good #### Nathan 11 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay here. It was close to the train station so easy to get to. The check in was a bit slow, otherwise all was good. ##### Nathan Stayed 1 night in Sep 2022 ### 4/10 Poor #### Grant 27 Nov 2024 Disliked: Staff & service Just okay. ##### Grant Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Shaun 24 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area. ##### Shaun Stayed 2 nights in Apr 2024 ### 4/10 Poor #### Antonio 30 Dec 2024 Disliked: Cleanliness, amenities, property conditions & facilities This hotel has nothing to do with the one depicted on their website. Very old property, A/C and heater do not work, restaurant is poor quality on food and facility ##### Antonio Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Aleem 15 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing staff at this hotel. The hotel is new and bright, the rooms are big and well priced. They kept my suitcase for 3 weeks before I would check in. ##### Aleem Stayed 2 nights in Oct 2022 ### 4/10 Poor #### S 19 Apr 2025 Disliked: Cleanliness, property conditions & facilities #### Poor avoid Good breakfast. But bathroom got flooded with blocked drain with water coming into room which was a first for us having stayed in hundreds of hotels so far worldwide. Door lock had problem and needs sorting out too complicated. Lights were not working when we checked in due to electricity fuse issue in the room which had to be manually reset by electrician causing headache. Hammam water had issue and for 30 euro price was not worth the poor service ##### S Stayed 1 night in Apr 2025 ### 6/10 Okay #### karen 7 May 2023 Disliked: Staff & service, property conditions & facilities Basic accommodation, Quite close to train station, no towels provided at first, AC was difficult to manage, bathrooms were clean ##### karen Stayed 1 night in May 2023 ### 8/10 Good #### Greg 21 Sept 2023 Liked: Cleanliness, property conditions & facilities Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only. ##### Greg Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Miriam 9 Sept 2022 Disliked: Staff & service Never again. Employees running after you to pay dinner or even a paid for breakfest. Everything was demanded to pay for in cach ahead of the services… ##### Miriam Stayed 1 night in Sep 2022 ### 4/10 Poor #### Verified traveller 17 Oct 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### SCAM of star ratings This is one of my worst hotel experiences that really spoiled my trip. Starting at the arrival at 2 am when the reception didn’t find our booking and we had to negotiate to get us in for the night. Then getting a room in which every smells bad, sink doesn’t work. Breakfast included by you will risk eating anything because of lack of tidiness. Confusing information on when to use the gym. This list goes on built within 2 days of stay. You need to check the star ratings because this hotel cannot be more than a two stars otherwise this is a real scam. ##### Verified traveller ### 4/10 Poor #### Rhonda 31 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Very Noise!!!! So we use this property as our first stop on a tour. We are on level two , the room was rather disgusting. The only good thing is it had clean sheets the beds were tiny & very uncomfortable..We had booked this hotel for our last few days in Morocco as we thought it would be convenient. We stayed on level five this time .. room was a little bit bigger and cleaner. The male staff were rather nice but the female staff certainly need to think about smiling a little .. 😀😀😀 Breakfast is about AU$24, which is certainly not worth it , the first day it was included in our tour. But you have lots of choices to have coffee and croissant out side , The restaurant is quite OK 😎 DO YOURSELF A BIG FAVOR PAY AN EXTRA $15 A NIGHT AND 20 M UP THE ROAD AT THE CALYPSO !!!! This is a transient hotel. It has bus loads coming in every day. !!! We had asked about the noise .. the reply was that we had one of the better bedroom rooms on level 5 & that the noise would not be as bad … Our air port transfer was good & after 3rd time asking … they let us pay with a credit card .. be aware that a lot of places do not take credit card. Approx $60 Australian You do need to have cash with you… The location is Central with Quite a few money exchanges around you. If I had my time again, I would’ve spent the money and stayed at the Calypso …. Booking for afar sometimes it’s tricky .. photos May have been taken 20 years ago in its heyday .. .. ##### Rhonda Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Hussam 2 Aug 2025 ##### Hussam Stayed 2 nights in Jul 2025 ### 8/10 Good #### Olivier 30 May 2025 Liked: Cleanliness, staff & service, room comfort Bon hôtel avec un personnel agréable. 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