Carrascal de la Cuesta Holidays from £509

We stayed in the loft apartment, which has a huge terrace and amazing views across the city. The location is excellent- close to two metro station and loads of cafes, restaurants and shops nearby (including supermarkets). All staff were cheerful, friendly and helpful. My only criticism is that the air conditioning was switched off centrally and underfloor heating on all the time - the weather was very warm while we were there so the room was hot (26°), especially when sleeping. We would definitely stay here again though and highly recommend it.

The room was well-appointed and the fully-tiled bathroom was beautiful—with a double sink, a large and fast-filling tub with separate controls for overhead shower and hose heads, plus separate WC with a bidet. Views of Gran Via from the dining room were amazing and the views from the terraces were beyond amazing. There is a small bar at the terrace level with three or four separate comfortable indoor spaces for afternoon coffee or cocktails if the terraces are too chilly. Central location is busy (think Times Square, with iconic Schweppes building as the Jumbotron) with super-easy access to multiple (3?) Metro lines. The staff was very friendly and accommodating. We would highly recommend this hotel!!

Room was very small, but clean and beautifully decorated.

Hotel, staff, food, room all were very good. The only problem was with the set and no change air condition temperature. It was cold, no heater and air condition was set on 21 c cool option. guest wouldn’t be able to change the temperature to higher degrees. Also, rooms wall were very thin. I could hear the next door snoring or phone conversation. Staff were very friendly and nice and tried to accommodate as much as possible. Particularly Angel at the front desk, and Lola at the restaurant.

it was sad that the pool closes in october when it was still scorching hot (from a scottish point of view) and it would be good if the rooftop bar stayed open a bit later