Needs to be completely updated
Posted 11-Jul-2016 on Hotels
Room and hotel need to be updated. Room was a little musty and carpet was ripped in the room and hallways. Walls need to be painted. WIFI did not work very well. Coffee pot was badly stained. On check out, I told the clerk my room was already charged to my card by Hotels.com, but she did not believe me and insisted I pay again. Now I need to have my credit card company work out the overcharge. Basically, I was called a liar which is quite unprofessional on their part. I will be returning to Ireland, but will not be staying again at this hotel. On the up side, there was a very nice young women in the restaurant who was quite helpful.