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The Waterloo Hotel & Bistro

3.0 star property
Comfortable Newport hotel in Pillgwenlly with free parking

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your current months are August, 2024 and September, 2024.
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September 2024

Photo gallery for The Waterloo Hotel & Bistro

Bar (on property)
Front of property – evening/night
Four Poster Room | Iron/ironing board, free WiFi, bed sheets
Bar (on property)
Hair dryer, towels

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi
  • Restaurant
    RestaurantRestaurant
  • Business services
    Business servicesBusiness services

Most relevant reviews

ExperimentalCarousel

4/10 Poor

Paul
Nov 9, 2021
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About the area

Map
113 Alexandra Road, Newport, Wales, NP20 2JG

What's nearby

  • Newport Docks - 16 min walk
  • University of Wales-Newport - 5 min drive
  • Tredegar House - 6 min drive
  • International Convention Centre Wales - 8 min drive
  • Celtic Manor Resort Golf Club - 8 min drive

Getting around

  • Pye Corner Station - 7 min drive
  • Bristol International Airport (BRS) - 58 min drive

Restaurants

  • ‪The Ship & the Pilot - ‬10 min walk
  • ‪Blue Oyster Fish Bar - ‬20 min walk
  • ‪Blaina Wharf - ‬15 min walk
  • ‪West of England Tavern - ‬2 min walk
  • ‪Starbucks - ‬12 min walk

About this property

The Waterloo Hotel & Bistro

Hotel located in Pillgwenlly
The Waterloo Hotel & Bistro provides amenities, such as a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Smoke-free property, meeting rooms and a lift
  • A reception hall
Room features
All guest rooms at The Waterloo Hotel & Bistro include amenities, such as free WiFi.
More amenities include:
  • Baths or showers and hairdryers
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Guest services

  • Daily housekeeping

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Waterloo Hotel Bistro Newport
Waterloo Hotel Bistro
Waterloo Bistro Newport
The Waterloo Hotel & Bistro Newport
The Waterloo Hotel And Bistro
The Waterloo Hotel Bistro
The Waterloo & Bistro Newport
The Waterloo Hotel & Bistro Hotel
The Waterloo Hotel & Bistro Newport
The Waterloo Hotel & Bistro Hotel Newport

Frequently asked questions

Is The Waterloo Hotel & Bistro pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Waterloo Hotel & Bistro?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at The Waterloo Hotel & Bistro?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Waterloo Hotel & Bistro?

Checkout is at 11 AM.

Where is The Waterloo Hotel & Bistro located?

Located in Pillgwenlly, this hotel is within 2 miles (3 km) of Newport Docks, Friars Walk Newport and Newport Stadium. Newport Transporter Bridge and Riverfront are also within 3 miles (5 km).

The Waterloo Hotel & Bistro Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Stayed 1 night in Nov 2021

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Victorian Hotel
Great family run hotel with excellent service. Modern comfortable rooms maintained to a high standard. Signature Victorian bar/dining area with decorative terracotta tiles.
Stayed 2 nights in Oct 2021

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Under new management, absolutely brilliant experience. The owners are friendly and very nice. The place is clean and looks great. On site parking with the gate locked in the night time. I strongly recommend this place is you are in Newport.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome, a lovely large and comfortable room and a great breakfast.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old Hotel
Nice old fashioned Hotel with lots of character, not like a soulless modern chain. Lovely friendly staff.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
One of the windows would not shut close...about 2"s and there was a constant banging of doors from 9 pm until gone 11pm
Stayed 1 night in May 2019

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, pity about the area.
If you can overlook the location, this would be a nice place. Rooms have been refurbished. Two things to avoid - the car park (entrance is so narrow and very difficult to get to), the lift - (more like Arkwright's till, I swear it sniggered when I tried to get both doors open and juggle bags).
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly staff. Reasonable location for the town
Stayed 2 nights in Mar 2019

10/10 Excellent

Eifion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth staying
Lovely clean and very friendly place , breakfast was perfect evening meal ok steak not bad but expensive. Very cheap at £80 for rugby weekend as £500 plus in Cardiff
Stayed 1 night in Feb 2019

10/10 Excellent

Corine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a find
The room was lovely and the food was really the best. The hotel has parking at the rear and the gates are locked to ensure the safety of your car. The owners are really welcoming and friendly.
Stayed 1 night in Feb 2019

10/10 Excellent

Corine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BRILLIANT HOTEL
This hotel was one of the best finds. All staff were friendly the rooms were lovely. The food was really the best with a choice of menus. I have to also mention how reasonable the bar prices were.
Stayed 1 night in Feb 2019

4/10 Poor

Paul

basic accom and facilities
negatives-room cold, bed hard, bar shut before 10pm, staff smoking outside, breakfast small.car park tight but not an issue , area not great. positives- quiet because no one staying
Stayed 1 night in Jan 2019

6/10 Okay

Anita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location for me, food is good but rooms are tired.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a convenient location and relatively quiet. Staff were friendly. My room was clean and comfortable, with all the necessary amenities. My only complaint was that my shower was cold, even when turning up the temperature to full. Had I mentioned this to staff, I am sure they would have helped, but I did not have time to do this as I needed to be out early. Breakfast was served quickly and was tasty.
Stayed 1 night in Nov 2018

10/10 Excellent

Rachel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was exceptionally helpful, adjusting the heating in my room and booking a couple of cabs for me when I went out in the evening. At breakfast I had the best hot chocolate I have had at a hotel for many years, too! I would definitely stay here again on a return visit to Newport.
Stayed 1 night in Oct 2018

4/10 Poor

Bingyang

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019