Lord Charles Hotel

Property class: 4

Choose dates to view prices

A terrace, a garden and a hair salon are just a few of the amenities provided at Lord Charles Hotel. Treat yourself to spa services, such as a facial or a body treatment. The on-site restaurant, Garden Terrace, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Room options

Room

  • Sleeps 4

Room

  • Sleeps 4

View all photos for Classic, Guest room, 1 King Double use

A hotel room with a large bed, a bedside table, a nightstand, a mirror, and a door leading to another room.

Classic, Guest room, 1 King Double use

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic, Guest room, 2 Twin Single use

Room

Classic, Guest room, 2 Twin Single use

  • Sleeps 1
  • 1 Double Bed

Room

  • Sleeps 10

View all photos for Classic, Guest room, 1 King Single use

A hotel room with a large bed, a bedside table, a nightstand, a mirror, and a door leading to another room.

Classic, Guest room, 1 King Single use

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Single use

Room

Suite Single use

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Double use

Room

Suite Double use

  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 8

Room

  • Sleeps 8

Room

  • Sleeps 4

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About the area

Located in Somerset West, a neighbourhood in Cape Town, Lord Charles Hotel is in the suburbs and by the ocean. Lwandle Migrant Labour Museum and Dylan Lewis Sculpture Garden are cultural highlights, and some of the area's landmarks include Dorp Street and Spier Wine Estate. Looking to enjoy an event or a game while in town? See what's happening at Markötter Sports Complex or Van der Stel. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with ecotours and mountain biking. Visit our Cape Town travel guide
Map
Corner of Main Road (M9) & Broadway Boulevard (R44, Cape Town, WC, 7130

What's nearby

  • A cheetah with a spotted coat and a black collar.
    Cheetah Outreach
    6 min drive - 2.6 miles
  • Heidelberg Golf Club
    4 min drive - 2.8 miles
  • Ster-Kinekor Somerset
    6 min drive - 2.4 miles
  • Strand Golf Club
    7 min drive - 3.0 miles
  • Lourensford Wine Estate
    8 min drive - 5.3 miles

Getting around

  • Van Der Stel Station
    6 min drive
  • Cape Town Bellville Station
    25 min drive
  • Cape Town (CPT-Cape Town Intl.)
    29 min drive

Restaurants

  • Mugg & Bean
    4 min drive
  • Café Olé
    6 min drive
  • Simply Asia
    6 min drive
  • Steffanie's Place
    4 min drive
  • Tallahassee Spur Steak Ranch
    6 min drive

About this property

Lord Charles Hotel

  • Upscale hotel located in Somerset West
  • At Lord Charles Hotel, you can look forward to a terrace, a garden and a hair salon. Treat yourself to spa services, such as a facial or a body treatment. The on-site restaurant, Garden Terrace, offers breakfast, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • 2 outdoor pools, along with pool umbrellas
    • Buffet breakfast (surcharge), a free shopping centre shuttle and tennis courts
    • Express check-out, motorised watercraft on-site and a computer station
    • A porter/bellboy, a front desk safe and multilingual staff
  • Room features
  • All 198 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with rainfall showers and baths or showers
    • Flat-screen TVs with satellite channels
    • Childcare services, coffee/tea makers and daily housekeeping

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Frequently asked questions

Does Lord Charles Hotel have a pool?

Yes, this property has 2 outdoor pools.

Is Lord Charles Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Lord Charles Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Lord Charles Hotel?

Checkout is at 10 AM.

Does Lord Charles Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-midnight on request. A fee of ZAR 460 per vehicle applies.

Where is Lord Charles Hotel located?

Located in Somerset West, this hotel is within 3 miles (5 km) of Ster-Kinekor Somerset, Cheetah Outreach and Strand Golf Club. Flagstone Winery is 2.8 mi (4.5 km) away.

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Reviews

Lord Charles Hotel Reviews

8.2

Very good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 59 out of 140 reviews
Rating 8 - Good. 48 out of 140 reviews
Rating 6 - Okay. 22 out of 140 reviews
Rating 4 - Poor. 7 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly helpful. The room was huge, clean, quiet, wifi great, all the meals I had was tasty and well presented. I noticed that the service at the pool was very slow and it took forever to pick up the dirty dishes. I am not sure if the manager is giving enough guidance
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Friendly staff, excellent breakfast and lovely pool area. The room was bright and comfortable.
Stayed 9 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had various issues with the room and service but they were resolved fairly quickly. One issue, not resolved is that there are no USB ports available - inconvenient in a hotel used for many business conferences.
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the lord charles is impeccable, the staff are all professional, friendly and courteous, service is great and the rooms are amazingly comfortable
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentines

The staff were friendly and welcoming to me and my lady. They made it extra special for us. The room was well prepared. We were advised of what is happening at the hotel and around with options for our entertainment. I will definitely book again.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Disappointing stay

In short: They need to learn what the term "maintenance" means. Even if they appoint a handyman, it will go a long way towards addressing he many glaring issues relating to maintenance. And... I do not like to have seconds for breakfast, referring rather sarcastically to the fact that the flies had first helping to the buffet. Staff are very pleasant and helpful. Will not recommend this establishment at all!
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel, bien équipé et soigné. Personnel trės aimable. Malheureusement, il n'y a pas de douche et toilettes prės de la piscine. Les murs extérieurs sont sales.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious & clean. Nice pool & tennis courts.
Stayed 8 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

O Lord, not the Charles

Very loud kitch hotel, noisy, looks great on pics but i disliked it intensely. Bad internet at extremiies, but those rooms are at least a bit more quiet. Conference groups are loud and walls are vety thin
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here make this hotel such a wonderful place to stay - Always smiling and friendly - It’s like coming home
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful setting and gardens Plumbing not flowing well Carpets looking worn out
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with great amenities, the staff were beyond professional and friendly, it’s so well located and perfect for the wine lover looking to explore the local wine routes
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has low occupancy tonight so pub and restaurants were closed early which was a disappointment after a 23 hour flight
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
In general a very nice hotel well situated in Somerset West . Breakfast was also good but
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing staff
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
I stayed here for a week even though my Expedia booking was for 2 nights. Lovely, friendly staff - responsive; good at recovery (e.g., always had to ask for bottled water even though housekeeping was to leave it each day). Property is a little older; standard room (6 nights) much better than suite on first night (host neglected to make reservation). Love the outdoor areas. Bed was really comfy, large shower with bathroom amenities. Would definitely stay again!
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

A great location for conferences, with great facilities on-site. You'd need to set aside some time to visit the more central places in Cape Town like Table Mountain, but it's very doable. Good vineyards around the place to visit for some good wine-tasting.
Stayed 4 nights in Sep 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Room comfort

Could have been better

It would have been perfect if the bathroom did not leak , the air cons of many many other friends rooms were operational , the tissues available when we overheat , the room coffee had not been renewed for days . This hotel has a lack of Quality Control and this is sad for an hotel of such a level . Our friend s conference were disappointed .
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and quiet it nice for relaxing and good price for that type of standard
Stayed 5 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Ærverdig flott hotell med noen riper i lakken

Flott gammelt hotell! Hotellets beliggenhet forutsetter biltransport for å komme til strand, vinfarm og shopping. Har man ikke egen bil, er taxi lett tilgjengelig. Stor fin hage/park som tilhører hotellet. Hotellet er gammelt og ikke alt fungerte på mitt rom: a/c fungerte ikke ordentlig og ga ingen god varme (var der senvinters og det er kaldt). Heller ikke espresso maskinen virket. Hotellet er stort, 190 rom. Ingen fleksibilitet da jeg spurte om å få beholde rommet til kl 11 ved utsjekk som er 10:00; det til tross for at jeg tilhørte en meget stor gruppe som alle sjekket ut ca 08.. Nydelig frokost men varierende service også her.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant be beaten

this hotel can't be beaten on location and value for money! Staff is superb and great breakfast
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, efficient service and friendly staff. The rooms are spacious and comfortable
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a relaxing place to recuperate from the stresses of life then this is the place. They are pleasant, laid back and friendly and the environs of this hotel are peaceful and relaxed.
Stayed 6 nights in Apr 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not impressed

I was not impressed with the cleanliness of my room...toilet seat was dirty (faeces) on arrival. Condition also questionable,toilet door had chip board broken in some parts. Service of the employees was excellent.
Stayed 1 night in Apr 2019