- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very disappointing experience.
There is only one very small sign suspended in a tree giving directions to the farm. No-one answered any of the three numbers available and we were left outside the main gate waiting for about 30 min to be checked in. The man who eventually came to the gate was very unprofessional and grumpy. They were very quick to take their money off my credit card. The venue is not romantic as it is attached to the main house. We could hear all their door slamming and ablutions!!! There is no wine tasting, so I do not know how we were to "savour their wines". The mountain biking and walking was not available. There are no clearly marked trails. You cannot walk on the farm as there are fences and gates dividing it. And all the dogs!! The tv did not work; there was no card in the decoder; and the free Wi-Fi was not available. There is no mention of a dirt road on their site. The big bath was a tiny corner bath in a very big bathroom!! The private plunge pool for the romantic suite is in front of the main house!. Just because you put up a mosquito net, it does not make it a "romantic suite". We checked out a day early and had to toss the keys through the main gate, which was again locked and the phones were not answered. We had to leave an sms, which was answered within 2mins!!! They did not even ask why we were leaving early. The farm is in need some serious tlc.