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Reviews of Apart Hotel Las Cherelas

3.5 out of 5
Apart Hotel Las Cherelas
Carretera Panamerica Norte Km 1199, Canoas de Punta Sal, Tumbes

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gaudy Larco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is unique and perfect to relax in family. I highly recommend this hotel. It has amenities and we love the campire in the nights. You do not regreat. Good drinks and food.
Stayed 2 nights in Aug 2023

10/10 Excellent

SherrieB, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private, friendly service, excellent view, comfortable bed, well-maintained daily, clean, and in everything was in good repair. Excellent fresh food.
Stayed 3 nights in Nov 2019
Response from Hernán León Villacorta on 20 Dec 2019
We really appreciate your comments. In Apart Hotel Las Cherelas, we strive to provide the best experience during your visit. We hope to be able to receive you in a next opportunity.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable service and clean place good place for relax
Stayed 1 night in Nov 2019
Response from Hernán León Villacorta on 20 Dec 2019
We really appreciate your comments. In Apart Hotel Las Cherelas, we strive to provide the best experience during your visit. We hope to be able to receive you in a next opportunity.

8/10 Good

Hala

Liked: Staff & service, room comfort
Stayed 3 nights in Mar 2019
Response from Hernán León Villacorta on 11 Apr 2019
Hala, thanks for your visit.

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018
Response from Hernán León on 7 Jan 2019
Muchas gracias por su evaluación. Siempre estamos en constante mejora de nuestros servicios.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beach, great service but limited for price
We stayed at Las Cherelas for five nights during the beginning of spring (end of September to beginning of October). The food from the restaurant was really good - lots of variety and sizeable portions - although the breakfast was more limited. The service was very good; the staff were extremely friendly, helpful and gave us lots of advice for taking trips, hiring taxis and motos or about the area in general. We stayed in the suite with the jacuzzi and private terrace and feel that this particular package was overpriced. Firstly, the jacuzzi didn't work but this was fixed by the next day; secondly, the boiler was tiny given the size of the jacuzzi and didn't produce enough hot water for it to feel like we were getting the relaxed, comfortable experience that we paid for; thirdly, there was also a small leak in the bathroom sink that became noticeable when the mat was completely soaked after an afternoon on the beach; finally, the hotel has a range of facilities and amenities available for guests - lounge chairs, beach chairs, parasols etc - but enough for a busy weekend with families visiting. Overall, our experience was very good due to the helpfulness and friendliness of the staff, the quality of the restaurant and the location on the beach; however, it feels a little rough around the edges for the prices and packages on offer.
Stayed 5 nights in Sep 2018
Response from Hernán León on 28 Nov 2018
Mr. Chris, thanks for your comments. We have worked in all your advices. Regards.

10/10 Excellent

Dante Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar perfecto para un relax!!!!
Todo Ok , durante mi estancia, buen servicio , personal amable y atento, buena comida, excelente habitación y vista
Stayed 4 nights in Mar 2023

6/10 Okay

JM

Travelled with family
Un poco caro para lo que se ofrece. Linda playa. Bungalow ok. Pocos servicios. Desayuno poco variado. Más que para familias, es para parejas.
Stayed 6 nights in May 2019
Response from Hernán León Villacorta on 15 May 2019
Estimada Jackelyn. Muchas gracias por compartir sus experiencias con nosotros. En este momento, nos encontramos preparando nuevos servicios para toda la familia. Además, estamos próximos al inicio de la temporada de avistamiento de ballenas. Estamos seguros que en una próxima visita, notará la atención prestada a sus observaciones. Saludos. Hernán León Villacorta

10/10 Excellent

johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
lugar paradisíaco. comida excelente. lugar tranquilo . paz y armonía. limpieza.
Stayed 3 nights in Nov 2018
Response from Hernán León on 30 Nov 2018
Estimado Johnny: Primero, quiero agradecerle por su visita. Luego, quedo muy agradecido en nombre de Las Cherelas por sus amables comentarios. Le puedo asegurar que continuaremos trabajando por brindarles más y mejores servicios. Saludos.