Hotel Maya Balam

Property class: 3

Choose dates to view prices

You can look forward to a free daily manager's reception, a terrace and a restaurant at Hotel Maya Balam. Stay connected with free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is £28
includes taxes & fees
30 Oct - 31 Oct

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

A bedroom with a wooden bed, a sofa, a ceiling fan, and green walls.

Superior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with two beds, a ceiling fan, and a window with curtains.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

A room with two wooden beds, green walls, and a wooden headboard.

Classic Room

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
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About the area

Located in Calakmul, Hotel Maya Balam is in the city centre. Local landmarks include Xpujil Ruins and Becán. Visit our Xpujil travel guide
Map
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640

What's nearby

  • A pyramid structure surrounded by dense forest.
    Becán
    16 min drive - 5.7 miles
  • Museo Deocundo Acopa Lezama
    5 min walk - 0.3 miles
  • Xpujil Ruins
    11 min walk - 0.6 miles
  • Chicanná
    14 min drive - 7.3 miles
  • Cueva de Murcielago
    45 min drive - 37.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    106 min drive

Restaurants

  • restaurant D' toñita.
    7 min walk
  • carnes y mariscos
    3 min drive
  • Taqueria el tizoncito
    10 min walk
  • Antojitos Doña Evita
    6 min walk
  • Mercado
    10 min walk

About this property

Hotel Maya Balam

  • Hotel in the city centre
  • Consider a stay at Hotel Maya Balam and take advantage of a free daily manager's reception, a terrace and a restaurant. Guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and coffee/tea in reception
    • A 24-hour front desk, tour/ticket information and luggage storage
  • Room features
  • All guest rooms at Hotel Maya Balam include comforts, such as air conditioning.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers
    • Flat-screen TVs with cable channels
    • Ceiling fans and daily housekeeping

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.2 out of 10, Wonderful, 153 reviews
The price is £80
includes taxes & fees
29 Nov - 30 Nov
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Frequently asked questions

Is Hotel Maya Balam pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Maya Balam?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Maya Balam on 30 Oct 2026 start from £28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Maya Balam?

Self-parking is free at this property.

What time is check-in at Hotel Maya Balam?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Maya Balam?

Checkout is at noon.

Does Hotel Maya Balam provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 1800 per vehicle applies.

Where is Hotel Maya Balam located?

Located in the heart of Calakmul, this hotel is within a 15-minute walk of Museo Deocundo Acopa Lezama and Xpujil Ruins. Becán and Chicanná are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Maya Balam Reviews

8.2

Very good

8.8

Cleanliness

7.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 218 out of 621 reviews
Rating 8 - Good. 281 out of 621 reviews
Rating 6 - Okay. 83 out of 621 reviews
Rating 4 - Poor. 30 out of 621 reviews
Rating 2 - Terrible. 9 out of 621 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When visiting the maya ruins in the area, we always stay here. Nice rooms, convenient, everything works well. Comfortable, reasonable, & a decent little restaurant right there. We stayed 3 nights this stay. 5-7 nights would be better to explore everything nearby.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant very good and clean, staff attentive, be aware that the area is relatively remote so the electricity and wifi are not always reliable, especially in the evening.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Okay place to stay in the area.

It was a good enough place to stay two nigts for the activities we did around the area.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

A clean, quiet room for a very fair price. Helpful staff provided us with an excellent guide to the Calakmul ruins and the bat cave.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a jewel in the jungle. Not perfect but really great & we highly recommend. The rooms are clean, safe & secure. There’s a restaurant on site where we ate all our meals. They’ll provide a boxed lunch for days out.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

8 is the score. Everything was fine.

It was fine, blasted hot, pool was nice.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an isolated area near some amazing places, but I’m afraid that the train Maya is going to bring a lot of tourism and change the entire nature of the place, and that the local people will be the last to benefit from this. I think we got there just as the wave was starting to break.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the star level and price. Incredibly clean (immaculate) in rooms and around hotel, fluffy towels and great sheets. Bed a little hard but that’s Mexico. Great wifi. Hot water. Staff friendly. Neighborhood is a block back from Main Street so no street noise but some roosters and dogs (again normal for Mexico). Restaurant in hotel had lots of options and was good. We liked it and would stay again. Very safe area. A great base for Calakmul trip.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel with easy parking.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The Chihuahua who roams the property is enough fun to want to return!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, and big rooms.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Clean sheets and towels, recommended for a budget-conscious traveler.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for those who are interested in visiting Calakmul. The room was big, comfortable and clean. Small issues can occur, such as water or electricity shortages, but the staff was always kind and ready to help. Recommended!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Bed was a hard, safe place, good value
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ia beautiful, the only thing I didn't like was the restaurant, food was cold and service was slow,
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Good
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness
Hotel was adequate. Rooster next door was anoying at 3:00 AM but thats what roosters do. Service was friendly. Cosidering location, probably as good as it gets.
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a great deal of wood in the rooms. Adjacent to the hotel was a nice restaurant. The room was well refreshed and included AC. The office was great to help with taxis. On site laundry service. The secluded area was pleasant and pretty. There is a serene ruin in walking distance. Caring staff at hotel and restaurant.
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location was good from a archeological sites location. The wifi was horrendous. If you didn't have cell coverage you'd be hooped. Overall the place was OK, staff was great, just cruddy wifi.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
We arrived at our room, the beds were not made, we didn't have towels, the staff was notified and they were quick to fix this. In one of the rooms, the TV didn't work. The location is ok to some archeological sites, it is an average stay. We had breakfast the next morning and the options were nice.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am. We had a tour book at 7:00am for Calacmul. No breakfest.....
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Disliked: Amenities
No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
Stayed 1 night in Mar 2024