Title: Hotel Maya Balam Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8342177&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Maya Balam Hotel in Calakmul with 24-hour front desk and restaurant ## Photo gallery for Hotel Maya Balam ![Front of property – evening/night - Hotel Maya Balam (Calakmul)](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/71a21033.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Room | Iron/ironing board, bed sheets - Hotel Maya Balam (Calakmul)](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/cfd0c592.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Maya Balam (Calakmul)](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/085c6b1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Maya Balam (Calakmul)](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/96b4264e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Maya Balam (Calakmul)](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/78b1cfff.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Maya Balam sits in the heart of the city, offering a welcoming atmosphere with daily manager's receptions. Guests can connect with WiFi in public areas, take in city views from the rooftop terrace, enjoy breakfast at the restaurant, or grab coffee and tea in the lobby. ## Reviews 8.2 Very good ## Popular amenities - Breakfast available - 24/7 front desk - Air conditioning - Housekeeping - Parking included - Free WiFi £29 includes taxes & fees 16 Dec - 17 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-22&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-22&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8342177&PinnedHotelID=8342177&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Superior Room ![Superior Room | Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/f72d1c85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Flat-screen TV Ceiling fan Private bathroom Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Room ![Standard Double Room | Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/53c6a19a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Ceiling fan Private bathroom Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Classic Room ![Classic Room | Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/9000000/8350000/8342200/8342177/3e8e7d65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 8.8 Excellent 5 reviews ### Highlights Air conditioning Flat-screen TV Ceiling fan Private bathroom Daily housekeeping - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCalakmul-Hotels-Hotel-Maya-Balam.h8342177.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCalakmul-Hotels-Hotel-Maya-Balam.h8342177.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.50664%2C-89.40006&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hqM2NCpKQRNg47-3qh5yUQssRvY=) Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640 #### What's nearby - Museo Deocundo Acopa Lezama \- 5 min walk \- 0.3 miles - Xpujil Ruins \- 11 min walk \- 0.6 miles - Becán \- 12 min drive \- 5.5 miles - Chicanná \- 15 min drive \- 7.3 miles - Cueva de Murcielago \- 50 min drive \- 37.7 miles #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 106 min drive #### Restaurants - ‪Restaurante Sazon Veracruzano - ‬5 min walk - ‪Restaurante Becán - ‬7 min drive - ‪Mirador Maya - ‬7 min walk - ‪Riqui's Pizza - ‬5 min walk - ‪La Pizzeta - ‬9 min walk ## About this property ### Hotel Maya Balam Hotel in the city centre Consider a stay at Hotel Maya Balam and take advantage of a free daily manager's reception, a terrace and a restaurant. Guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - Free self-parking - Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge) and tour/ticket information - Coffee/tea in reception, luggage storage and a 24-hour front desk Room features All guest rooms at Hotel Maya Balam include comforts, such as air conditioning. Extra conveniences in all rooms include: - Bathrooms with showers - Flat-screen TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/79000000/78290000/78283500/78283425/2bf3a9fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Maya Calakmul Calakmul - Breakfast included - Spa - Pet-friendly - Free WiFi 7.0 Good 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=78283425&PinnedHotelID=78283425&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/2000000/1730000/1723400/1723343/46c6f6ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villas Chicanna Calakmul - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 13 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=1723343&PinnedHotelID=1723343&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/114000000/113750000/113741600/113741528/46499124.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Calakmul Calakmul - 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Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 255 reviews £43 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=17467227&PinnedHotelID=17467227&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport drop-off shuttle on request for a surcharge - Free secured, uncovered self parking on site ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: MXN 90 to 115 for adults and MXN 90 to 115 for children - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - El Maná ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - No lift ### More - 3 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Ceiling fan - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 5 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 90 to 115 for adults and MXN 90 to 115 for children - Airport shuttle fee: MXN 1800 per vehicle (maximum occupancy 6) - Credit card charges are subject to a surcharge of 5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Hotel Maya Balam Hotel Maya Balam Xpujil Maya Balam Maya Balam Xpujil Hotel Maya Balam Calakmul Maya Balam Calakmul Hotel Maya Balam Hotel Hotel Maya Balam Calakmul Hotel Maya Balam Hotel Calakmul ## Frequently asked questions ### Is Hotel Maya Balam pet-friendly? ### How much does it cost to stay at Hotel Maya Balam? ### How much is parking at Hotel Maya Balam? ### What time is check-in at Hotel Maya Balam? ### What time is check-out at Hotel Maya Balam? ### Does Hotel Maya Balam provide a shuttle to the airport? ### Where is Hotel Maya Balam located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Maya Balam Reviews ## Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 207 8 - Good 269 6 - Okay 82 4 - Poor 28 2 - Terrible 8 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 7.2/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ## Reviews ### 4/10 Poor #### Denise 24 Feb 2024 Disliked: Cleanliness, property conditions & facilities #### Okay place to stay in the area. It was a good enough place to stay two nigts for the activities we did around the area. ##### Denise Stayed 1 night in Feb 2024 ### 8/10 Good #### Thomas 16 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful. ##### Thomas Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Robert 18 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is a jewel in the jungle. Not perfect but really great & we highly recommend. The rooms are clean, safe & secure. There’s a restaurant on site where we ate all our meals. They’ll provide a boxed lunch for days out. ##### Robert Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Greg 4 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s an isolated area near some amazing places, but I’m afraid that the train Maya is going to bring a lot of tourism and change the entire nature of the place, and that the local people will be the last to benefit from this. I think we got there just as the wave was starting to break. ##### Greg Stayed 2 nights in Jan 2025 ### 8/10 Good #### Robert 23 Mar 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### 8 is the score. Everything was fine. It was fine, blasted hot, pool was nice. ##### Robert Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Laura 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel for the star level and price. Incredibly clean (immaculate) in rooms and around hotel, fluffy towels and great sheets. Bed a little hard but that’s Mexico. Great wifi. Hot water. Staff friendly. Neighborhood is a block back from Main Street so no street noise but some roosters and dogs (again normal for Mexico). Restaurant in hotel had lots of options and was good. We liked it and would stay again. Very safe area. A great base for Calakmul trip. ##### Laura Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Maria 28 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A pleasant stay A clean, quiet room for a very fair price. Helpful staff provided us with an excellent guide to the Calakmul ruins and the bat cave. ##### Maria Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Kathleen 17 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Chihuahua who roams the property is enough fun to want to return! ##### Kathleen Stayed 2 nights in Nov 2025 ### 8/10 Good #### Andrea 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect location for those who are interested in visiting Calakmul. The room was big, comfortable and clean. Small issues can occur, such as water or electricity shortages, but the staff was always kind and ready to help. Recommended! ##### Andrea Stayed 1 night in Aug 2025 ### 8/10 Good #### Zoe 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel ia beautiful, the only thing I didn't like was the restaurant, food was cold and service was slow, ![](https://a.travel-assets.com/ugc/hotel-reviews/994cd6ea-1180-496a-8854-9ea566724ab7-1753270361858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zoe Stayed 1 night in Jul 2025 ### 10/10 Excellent #### FARYTH DAMIAN 18 Aug 2025 Liked: Cleanliness Good ##### FARYTH DAMIAN Stayed 1 night in Aug 2025 ### 8/10 Good #### John 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good for the price. Clean sheets and towels, recommended for a budget-conscious traveler. ##### John Stayed 1 night in Feb 2025 ### 10/10 Excellent #### John 25 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice, clean, and big rooms. ##### John Stayed 2 nights in Oct 2024 ### 8/10 Good #### Dave 12 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless. ##### Dave Stayed 1 night in Aug 2023 ### 8/10 Good #### steven 16 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value Bed was a hard, safe place, good value ##### steven Stayed 1 night in Apr 2024 ### 8/10 Good #### James 13 Feb 2023 Liked: Cleanliness Hotel was adequate. Rooster next door was anoying at 3:00 AM but thats what roosters do. Service was friendly. Cosidering location, probably as good as it gets. ##### James Stayed 2 nights in Feb 2023 ### 8/10 Good #### Jesse 12 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was a great deal of wood in the rooms. Adjacent to the hotel was a nice restaurant. The room was well refreshed and included AC. The office was great to help with taxis. On site laundry service. The secluded area was pleasant and pretty. There is a serene ruin in walking distance. Caring staff at hotel and restaurant. ##### Jesse Stayed 4 nights in Nov 2022 ### 8/10 Good #### Dave 2 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities The location was good from a archeological sites location. The wifi was horrendous. If you didn't have cell coverage you'd be hooped. Overall the place was OK, staff was great, just cruddy wifi. ##### Dave ### 6/10 Okay #### Jorge 28 Jul 2023 Liked: Staff & service Disliked: Cleanliness We arrived at our room, the beds were not made, we didn't have towels, the staff was notified and they were quick to fix this. In one of the rooms, the TV didn't work. The location is ok to some archeological sites, it is an average stay. We had breakfast the next morning and the options were nice. ##### Jorge Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Julian 28 Jan 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### The Rooster Motel from hell I wanted to like this hotel however, it lacks any creature comforts and is very poorly managed. The WiFi doesn't work, the restaurant food is inedible and the shower is best described as a dribble! If that wasn't bad enough, a neighbouring rooster routinely wakes everyone at 3.30am. If you value your sanity I strongly recommend booking alternative accommodation. ##### Julian Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Normand 21 Feb 2024 Liked: Staff & service, property conditions & facilities The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am. We had a tour book at 7:00am for Calacmul. No breakfest..... ##### Normand Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Daniel 29 Mar 2024 Disliked: Amenities No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up. ##### Daniel Stayed 1 night in Mar 2024 ### 8/10 Good #### Paul 20 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities This basic hotel was very clean. The staff was friendly and helpful with some local things, though they didn't know much about visiting Calakmul. I suggest hiring a professional guide for that. Beds were clean and comfortable. There was actually real cable TV (via satellite) which was nice to entertain the kids after hours of walking through ruins in 100 degree weather. Also, the AC was adjustable and worked well. There is a restaurant that is very convenient and looked pretty clean. It was outdoors yet covered and quite nice. Food quality was passable in a pinch, but meat and chicken were tough. Breakfast eggs and fruit were okay. Overall, the hotel was a good value and one of the best hotels in Xjumpil. ##### Paul Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Joseph 31 Jan 2024 Disliked: Cleanliness, property conditions & facilities, room comfort No electricity for hours, no hot water during the hole stay sometimes for hours no water at all. Toilet only sometimes working, very loud and noisy due to the building and other guests, no possibility to wash clothes. All in all no thanks and totally overpriced ##### Joseph Stayed 2 nights in Jan 2024 ### 8/10 Good #### Daniel 13 Jul 2022 Liked: Cleanliness #### Nevermind the wifi (keeps shutting off) Nice calm area,far from the stores and restaurants. There's a restaurant on site. I ordered 2 hamburgers and two cokes and they said they didn't have change for a 500 so I ordered two bacon hot dogs as well. I asked them if it'll be ready in about 15-20 minutes,the time it usually takes me to shower. They said 30, no problem. I come out of my room 30 minutes later and they haven't even started cooking my order. 45 minutes pass an no food, it wasn't til the hour or so that my food came out. And the burgers were cold. 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