Search Hotels Near Caisteal Abhail, Isle of Arran

"The location is the winner - people definitely visit to stay in a truly incredible part of the country. This is our second trip in less than a year, and unfortunately Portavadie is looking very tired indeed. I was quite shocked at the lack of cleanliness in common areas (corridor outside our room was gritty with random bits of dirt, and the leisure centre’s changing rooms were grimy and thick with cobwebs!) Customer service felt really indifferent and quite bare-minimum. I truly think our expectations are low in this regard, we’re very self sufficient and don’t expect any special treatment! However, there was just something quite ‘off’ and I think staff in the restaurant and leisure centre could massively benefit from proper customer service training. This is an incredible destination and coming here should feel really special. Unfortunately I think there’s some fundamental details that need some care and attention from management. "

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"Avril is a hard working host who looks after her guest's needs with sincerity! We enjoyed her conversation and look forwad to our next visit!"

"Basic breakfast, staff lovely, "

"Lovely clean room. Bar staff friendly. Breakfast selection great. "

"Excellent location and welcoming host"

"Brilliant stay as always, come back every year, very clean property, great communication with host Ruth. Property excellent for family holiday including the dog, has everything you need in a great location. "

"Lovely room, friendly to guests and pets, had a lovely stay "