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Reviews of Town View Hotel

3 out of 5
Town View Hotel
8 Champollion Road, Tahreer Square, Cairo

Reviews

6.0
Rating 10 - Excellent. 20 out of 70 reviews" "
Rating 8 - Good. 11 out of 70 reviews" "
Rating 6 - Okay. 10 out of 70 reviews" "
Rating 4 - Poor. 7 out of 70 reviews" "
Rating 2 - Terrible. 22 out of 70 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

clifford a.

FRAUD!PICTURES ARE FRAUDULENT!
The pics shown on the site look nothing like the actual room.I had to wait 2 hrs to check in as there was no electricity.When I finally did check in there were electrical wires running to my room.The room which was supposed to be a king size room and bed was a double bed in a room 6'x8'.There were ants crawling on the bed and the sheets were stained.I went to the front desk to complain and they sent up a 12 year old underage worker to change the linen.The elevator walls were open to the outside walls and you could touch the concrete as you went by.I cancelled the reservation with the front desk immediately and contacted vrbo immediately.I booked a great hotel across the street fortunately.I have requested a full refund but the hotel is refusing.Do not book here!you have been warned!
Stayed 1 night in Sep 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect mid price downtown Cairo hotel
Nice hotel right across street from Egyptian Museum. Sign by road, walk down alley, go up elevator to 7th floor. Very nice staff, wonderful rooftop area to have a drink and free breakfast ( left too early to partake). Wifi good in room. Very small bathroom but good size room and clean.
Stayed 1 night in Oct 2018

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
Totally unprofessional, liars , tried to accomodate me in less cheap hotel , the photos they use is fake
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ..and friendly stuffs Clean and near from center
Stayed 9 nights in Sep 2018

10/10 Excellent

Michael, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The minute I walked in the Lobby downstairs you need to go upto level 8 but once arrived i was greated and welcomed. I have stayed at many 3 star hotels but this does not compare to any I've stayed in the past. The staff and the condition of the hotel was absolutely amazing. I extended my stay here due to the fact i feel safe comfortable for a great price. I cannot express enough how amazing all my interactions have been with everyone that works here and mangers the property. I will definitely come back here in my furure visit. The location is perfect and for a great price you experience such amazing service and hospitality. Thank you so much and cannot wait to come back again.
Stayed 2 nights in Sep 2018

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was very clean and safe! What I liked the most is the location of the hotel it’s next to the Nile river. People were friendly definitely will come back again!
Stayed 2 nights in Jul 2018

8/10 Good

EMAD ELDIN

Liked: Cleanliness
Stayed 2 nights in Jul 2018

4/10 Poor

Juan, Buenos Aires

Liked: Cleanliness
Disliked: Property conditions & facilities
Its more of a hostel than a hotel. From outside the property its abandoned. Literally. Several floors are completely abandoned. The hotel its located on the 8th floor. Inside the hotel the property its in good condition. Beds are not very comfortable. We could feel some of the springs when laying back. Location is good.
Stayed 1 night in Jul 2018

10/10 Excellent

Robert, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was hesitant on booking this property because of the reviews. With that said, I was beyond impressed! I really can’t understand why some of the reviews were so bad. I stayed in 2 different rooms and both were clean, comfortable, spacious, with air conditioning and windows. The roof was beautiful with a lovely view and staff that catered to your needs. The breakfast was delicious, I ate there every morning for 5 days. Every day there was something different, along with juice, tea, coffee, cappuccino, etc. Additionally, the elevator is smaller, and yes, it is slow, but it is no different than elevators your will find in Paris, downtown LA or NYC. The hotel is centrally located in Tahir Squar next to the Museum and the Nile/Corniche and you can’t beat the price. If you are looking for a 5 star hotel, the Ritz Carlton is across the street, but if you’re looking for a lovely place that allows you to have extra spending money, this is your place! Enjoy!
Stayed 4 nights in Jul 2018

2/10 Terrible

sha, cairo

Disliked: Staff & service, property conditions & facilities, room comfort
It’s the worst, the building entrance is terrible and the elevator is scary it’s old and barely working. And when i finally i arrived they didn’t give me the room I booked instead they gave me a standard food room and their response were okay if you didn’t like it you can simply cancel as the money isn’t refundable and they know it. It’s just the worst place i have ever been too.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very, very, very, very, very, very dirty hotel
Both room and bathroom were exceedingly dirty. Disgusting, in fact. Sheets were dirty. Shower drainage very poor, overflows into room, water everywhere. We had to raid the housekeeping area to change our own sheets, find new towels. Even for the price and my low standards it was just... wrong. Mattress was newer and relatively comfortable despite the dirty sheets. Front desk guys were nice, however, and we loved the Islamic prayer that played every time you operated the elevator.

4/10 Poor

Mohammed , London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
Very disappointed. Asked the manager for immediate cancellation. His best offer was to refund for 5 nights instead of 9. He then offered another slightly better room. Stayed all the 9 nights as we had no choice.
Stayed 9 nights in Mar 2018

2/10 Terrible

Moyf, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Hostel on top of a derilict building
Located on the top floor of what appears to be a derelict building. It is a hostel but seem to present itself as a hotel with misleading pictures. The lift to reach the top floor (only access to hostel) is built on the outside of the building which made us nervous at best but afraid for our lives. Good WiFi signal in the lobby.
Stayed 7 nights in Apr 2018

2/10 Terrible

Bo, Ohio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotels. Mis-guided room pictures.
One word: TERRIBLE. Poor facility, un-caring staff, and poor management.
Stayed 5 nights in Mar 2018

8/10 Good

SK, United Kingdom

Liked: Staff & service, property conditions & facilities, room comfort
Cairo Trip
Hotel Location is fabulous and very strategic location, walkable to Tharir square, Museum and Nile Cornish. We stayed between 2nd and 4 March-2018. Hotel located on the 8th Floor of a building. We reached the hotel, the entrance is not as we expected and the lift was small to accommodate more than 2 people comfortably. Rooms were cleaned with OK status. The bathroom was small and OK with cleanliness. Duvet does not have a cover (strange) but we managed. Overall OK type of room. The photos of the rooms on the website are not true to picture of the actual rooms, it's misleading. Staff is great and very helpful,, they will try to do best of their capacity. Aladin the owner is a nice person, he has arranged Free Airport Pick up from us to the hotel. Also arranged Taxi for Giza,and Cairo City along with Nile Cruise with dinner at the competitive price.
Stayed 3 nights in Feb 2018

6/10 Okay

Shalimar, manchester uk

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Town view hotel
The hotel is a 2to 3 star you need a lift to get to the 8th floor.staff friendly english not to good. Great location plenty of shops snd restaurants nearby.banks to exchange money on same street.local people friendly didnt ferl unsafe at all during my holiday.ideal if you really want to see all of cairo very central.they can arrange sll trips at good prices. Good for people on a low budget
Stayed 8 nights in Mar 2018

2/10 Terrible

richard, chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUSTING
In all my years of travel, this is the worst place ever. water issues filthy> < no housekeeping> < walk over homeless sleeping in first floor> < would never eat there, filthy> no phone> < all claims on website, not true or available>< in a very dark ally> < stray cats in lobby> on and on and on. Will speak to Expedia of situation
Stayed 6 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aladdin (Prince of Town View)
Even though there was a problem with our room when we checked in, the staff made us feel more than comfortable. The staff is the highlight of this hotel. Extremely kind and helpful! All the women were sweet and al the men were gentlemen. Especially Aladdin (and that is his real name ;)
Stayed 2 nights in Feb 2018

10/10 Excellent

ahmad, jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Really very very very good hotels and good price and very clean
Stayed 19 nights in Jan 2018

10/10 Excellent

salif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back soon
I had a nice welcome at this hotel at 5am the day I arrived.the receptionist was very helpfull. The breakfast was super good and well serve by a very nice lady very disponible.I love the round bread and coffee between other things.the new side street walk take you straight in one minute to the famous takhreer place of Cairo.the personal of this hotel help organise my trip to the best turistique site that anybody can dream of visiting in egypt.they even go with me to repair my phone when i need it to. They are amazing. I Recommended everyone to go at TOWNVIEW HOTEL.I will go back there
Stayed 6 nights in Jan 2018

10/10 Excellent

A H

Liked: Cleanliness, staff & service, room comfort
Hotel location, comfort and services are very good
My friend and I were happy with Town View Hotel. Except for the minor stuff that need to be fixed, we're generally satisfied and would recommend the hotel to family and friends.
Stayed 4 nights in Jan 2018

2/10 Terrible

travelblogger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches, rain, and really?
First, the room I booked did not exist (there isn’t a queen room with bathtub) even though promised. Second, breakfast is a joke. No coffee, no tea, but you can pay and get a bottle of water to go with your hotdog bun and jelly. Our room had roaches on the ceiling, and the room next door leaked when it rained. After multiple calls to customer service trying to get resolution, we checked out and went somewhere else. Horrible experience. And I doubt the review will be published. There is no way this hotel ranks 4.2 on anybody’s scale. Please read reviews on other sites to get verification.
Stayed 3 nights in Jan 2018

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Budget Hotel
This was a business trip and comparatively , it was a good Hotel on a location , right next to a metro station from where I went to the locations I wanted to visit for my business trip , though the entry of the Hotel was not very inviting, but once inside the Hotel , it was comfortable, warm & with the amenities one can expect from a budget Hotel, even the WiFi was quite good, the staff was very supportive and helped to guide to any location I wanted to go to like a tourist guide, I would definitely stay in this Hotel again on my next trip.
Stayed 4 nights in Dec 2017

4/10 Poor

SYED, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel with no proper Access
Rooms were dirty with flies, the furniture was cheap. Breakfast was horrible, some time we have wait for even bread for long time. One time my made the egg fry by herself as the cook was very lazy. Done stay at this hotel please to spoil your holiday.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Thatsnot what i expected
Location is not visilble, hard to find!, we end up looking for the place like every corner.
Stayed 4 nights in Dec 2017

10/10 Excellent

Kru, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in ideal location
The staff was very helpful and friendly. Room was comfortable and breakfast was good. For the price, can't really complain as it exceeded expectations.
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I drove around for 3 hours trying to find the hotel as the address given in the email was incorrect. After finding the hotel, the condition was terrible and in a very bad part of town. I had to find a different hotel to stay at. The Hotel has also not yet made any refund to my account. I can understand if they want me to pay for one night. but the second night must be refunded.
Stayed 2 nights in Oct 2017

10/10 Excellent

Mia, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Friendly staff and delicious Egyptian breakfast. Very close proximity to The Egyptian Museum and Tahir Square.
Stayed 3 nights in Oct 2017

2/10 Terrible

sinan, california

Liked: Cleanliness
Disliked: Staff & service
Thiefes staff.
We left the room 2 weeks from chckout, and the refuse to refund our money. Don’t try and make reservation there. Ther are bad staff.
Stayed 23 nights in Sep 2017

10/10 Excellent

Robert, New York, N.Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Real Cairo Experience
This hotel is the true place to experience Cairo...perfect central location...walking distance from the Nile, Egyptian Museum, Shopping and Restaurants, the Metro, The Tower of Cairo. The hotel is very comfortable and the staff is wonderful and friendly. They offer bookings for tours and excursions at low local prices. The vibe of the neighbourhood is truly wonderful...I really miss living there...it was one of the best experiences I've ever had, made friends with everybody at the hotel and the neighbourhood...I can't wait to go back...
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay here. We were offered complimentary breakfast on the roof after we checked in which was really sweet of them. (Simple, but filling breakfast consisting of eggs, feta, cucumber, tomato, bread, and spreads.) The hotel is located high up in the building which is good for staying above the street noise and pollution. The hotel is also centrally located so it's easy to get to key places on foot rather than fighting your way through the traffic in a car. The beds are very comfortable to sleep in. Would definitely recommend!
Stayed 2 nights in Sep 2017

10/10 Excellent

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are the best
Staff are very friendly and helpful, they prepared me a breakfast once I arrived although it was 1 pm without extra charges. The location is in the heart of Cairo
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
De locatie was zeer goed. Wat beter kan is de communicatie. Bij aankomst wisten ze niet van onze boeking, konden het nergens terugvinden. Het hotel heeft ons voor 1 nacht elders ondergebracht. Ze vroegen meermaals om geld om ons verblijf te betalen. Aangegeven dat wij dit digitaal hadden gedaan, zij gaven aan dat niet te kunnen ontvangen en of wij het alsnog contant konden betalen. Vroegen daarbij ook meermaals tot wanneer wij zouden blijven. Na contact met expedia afgesproken dat wij het geld contact zouden betalen en degene van expedia heeft met hun toen ook nogmaals benoemd tot wanneer wij hadden geboekt. Het leek toen allemaal in orde, echter 2 dagen voor ons vertrek kwamen ze vragen of wij voor de overige dagen wilde betalen. In eerste instantie leken zij te doen alsof wij korter hadden geboekt. Na benoemd te hebben dat de hotel manager met Expedia het expleciet heeft afgesproken/bevestigd, gaven zij aan dat het bedrag op expedia te weinig was. Zijn hier niet in meegegaan en aangegeven dat ze het met expedia dan op moeten pakken. Hebben er toen niets meer van gehoord. Desondanks erg vervelend en het gaf een negatief randje aan ons verblijf in Egypte. Tijdens je vakantie wil je je niet bezig houden met dergelijke zaken en de stress ervaren of je in het hotel kan verblijven of niet. Zouden andere er graag voor willen behoeden.
Stayed 9 nights in Dec 2018

10/10 Excellent

ISAK

Liked: Staff & service
Dårlig standard og frokost men fantastisk service:)
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2018

10/10 Excellent

khaled ibn walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra läge MEN!!!!!!
Frukost är väldig dålig och fanns ingen frukost fram till 09:30 på helgerna. Mkt smutsigsrum. Ingen städning alls. Personalen har dåliga kunskap när man boka via internet. Hus entre är läskig samt ingen tydlig skylt till hotellet. VIKTIG!!! Hissen är Jätte livsfarlig, denna monterades med fel sätt och på utsidan och fatras säkerhets materiel
Stayed 2 nights in Jul 2018

2/10 Terrible

Simone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ladri ! State alla larga!
La mia prenotazione comprendeva un soggiorno dal 15 al 23 Giugno, dopo la prima notte ho dovuto cambiare hotel, premetto che per hotel di questa fascia il pagamento viene effettuato totalmente al check in, quindi 214 USD. il giorno 16 sono dovuto passare all' Atlas hotel, sempre in Cairo. Il motivo è: non potevo restare nella stessa stanza della mia compagna Etiope, nonostante entrambi avessimo regolari documenti, loro hanno addotto che le persone di sesso femminile non connazionale non può dormire assieme, questo per leggi locali. Ho una notevole cultura in merito ai Paesi Islamici, le cose non stanno proprio così, e comunque dopo questa prima discussione ho cercato "riparo" presso gli hotel limitrofi, in 7 hotel, e tutti non hanno presentato nessun problema (di nessuna sorta). Ad ogni modo alla mia richiesta di restituzione della differenza dei giorni non fruiti mi è stato detto che non era possibile, il problema non era loro. In aggiunta a questo per rafforzare la loro tesi hanno cominciato a parlare di prostituzione e prestazioni a pagamento, parlando e riferendosi apertamente della mia compagna (che conosco ormai da 5 anni, così come tutta la sua famiglia). Comportamento inaccettabile e riprovevole. Spero che questa recensione possa "salvare" altri malcapitati. State alla larga! Sono solo dei ladri!
Stayed 8 nights in Jun 2018
Response from Aladin on 20 Jun 2018
You are totally wrong .. you say that becouse you want break th law and have had girls in the Hotel and we not agree agou it

10/10 Excellent

jamil, Visp, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel für 2-3 Nächte
Very good room, but breakfast is not so attractive
Stayed 2 nights in May 2018

4/10 Poor

omar, paris

Disliked: Property conditions & facilities, room comfort
alentours sinistre et sordide...
Hotel en plein travaux , ascenceur danger a eviter absolument..cet hotel n inspire aucune confiance..surprise total a l arrivée , impression d etre dans un mauvais film..Expedia nous a remboursé et nous avons changé d hotel des le premier jour, de plus notre chambre etait deja louée et nous avons été relogé.Le personnel ne parle pas un mot de francais..
Stayed 8 nights in Apr 2018

8/10 Good

Janne

Liked: Room comfort
Disliked: Staff & service
Nice rooms, bad stairs
I booked two rooms and we called them we are coming late, because of flight schedules. When we arrived, they said there is only one room available. Gladly few people checked out, so we got also second room. Stairs to the hotel are bad, but there is elevator available if you already have the room key. Rooms are really nice, it was positive surprise. Breakfast is really basic. Good location. Also got message from hotels.com that we never wouldn't of arrived to the hotel, which was weird.

2/10 Terrible

EMAD F

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
المكان والموظفين سيئين للغاية وماهو مثل الصور
لا أنصح الإقامة فيه لأنه الصور اللي في الموقع غير الحقيقة سكنوني في الملحق مكان جدا سيئ المصعد متعب وبطي ولازم تنتظر عند الخروج من السكن وليس الفندق لأنه مو فندق هذا ماخذ دور في عمارة وعاملها غرف

8/10 Good

Samir

Liked: Staff & service, property conditions & facilities
Très bien situé

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre indisponible - Hotel à éviter absolument
En arrivant à l'hotel, nous avons appris qu'il n'y avait plus de chambre disponible, alors que ma réservation était confirmée depuis plus de 2 semaines. Le management de l'hotel n'avais évidemment pas pris le soin de nous prévenir. Nous avons donc été redirigé vers un autre hôtel de qualité très moyenne où il nous a été proposé une chambre minuscule au 1er étage avec une petite fenêtre donnant sur un chantier en activité toute la nuit. La chambre n'avait pas de salle de bain, mais une sorte de salle wc avec douche sans cabine donnant sur le wc. L'hotel en question s'appelle le Cairo Hotel, à éviter. Aucun dédomagement ne nous a été proposé ni par le Town View Hotel ni par le Cairo Hotel. Après négociations nous avons finalement pu obtenir un discount de 5€ et avons payé directement au Cairo Hotel une nuit à 25€. J'attends de la part d'Expedia un dédomagement à la hauteur du désagrément et il va de soit que je ne paierai pas le Town View Hotel.
Stayed 1 night in Apr 2018

6/10 Okay

Fuka, Seoul

위치는 탁월. 스텝도 친절
위치도 탁월하고 스텝도 친절 방은 깔끔하나 샤워할때 물이 안빠져 홍수남 엘리베이터가 건물 밖으로 위치해서 너무 아찔함
Stayed 1 night in Apr 2018

2/10 Terrible

Lopch, Marseille

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in the center,but iimpossible to stay
Dirty hotel,without the conditions that we see in the pictures. Windows don't close so you hear every noise from outside. I really don't recommend anyone to go there. They don't give what you ask,it's not good.
Stayed 2 nights in Mar 2018

6/10 Okay

mine, Seoul

Disliked: Property conditions & facilities
위치는 최고
하루 잠만 자고가는 호텔로는 위치는 최고 고버스에서 엄청 가까움 나름 보안도 괜찮음 샤워 배수 시설이 엉망으로 홍수겪음. 자주 있는 일 인지 직원은 노프라블럼 이라고 함 여러날 있을 호텔로는 추천 안함
Stayed 1 night in Apr 2018