Title: Al Masa Hotel Nasr City Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Al Masa Hotel Nasr City Luxury hotel connected to the convention centre in Cairo with 6 restaurants ![Banquet hall](https://images.trvl-media.com/lodging/11000000/10070000/10070000/10069968/13d9c842.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/11000000/10070000/10070000/10069968/6cc01cd6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Café](https://images.trvl-media.com/lodging/11000000/10070000/10070000/10069968/42bdfe2d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/11000000/10070000/10070000/10069968/8a7004fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/11000000/10070000/10070000/10069968/23399e3e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Al Masa Hotel Nasr City offers a complete escape with a bowling alley, outdoor pool, and garden. Enjoy on-site shopping, fitness classes at the health club, and six dining options. The spa provides rejuvenating massages, and the library offers a quiet retreat. 8.0 Very good ## Popular amenities - Bar - Hot tub - Breakfast available - Pool - Parking included - Room service ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=10069968&PinnedHotelID=10069968&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=10069968&PinnedHotelID=10069968&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=10069968&PinnedHotelID=10069968&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=10069968&PinnedHotelID=10069968&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10069968&PinnedHotelID=10069968&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10069968&PinnedHotelID=10069968&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10069968&PinnedHotelID=10069968&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10069968&PinnedHotelID=10069968&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/11000000/10070000/10070000/10069968/633d694b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard room 8.0 Very good 8 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Private bathroom Rainfall showerhead - 258 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Deluxe Room | Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/11000000/10070000/10070000/10069968/c25754b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.2 Wonderful 5 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Private bathroom Rainfall showerhead - 280 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Executive Suite, Garden View | Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/11000000/10070000/10070000/10069968/510641de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, Garden View 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds LED TV Blackout curtains Separate bedroom - 904 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/23000000/22590000/22582300/22582255/c447a33a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis New Capital, Cairo New Cairo - On private beach - Pool - Spa - Kids pool 8.6 Excellent 112 reviews £186 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Cairo-Hotels-The-St-Regis-Almasa-Hotel.h22582255.Hotel-Information?chkin=2025-11-13&chkout=2025-11-14&rm1=a2®ionId=178243&destination=Cairo (and vicinity)&destType=MARKET&latLong=30.044437,31.235711&searchId=ab4367a8-e104-472a-a217-023e8d77cd49&top_cur=GBP) Ad ![Deluxe Suite, 1 King Bed | Balcony view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/860000/859400/859389/8b3b9f1c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Pyramids Golf Dream Land - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCairo-Hotels-Al-Masa-Hotel.h10069968.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCairo-Hotels-Al-Masa-Hotel.h10069968.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.06077%2C31.31628&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sxuVHxRe5AR5l26Hlqj2eaxqaBY=) Gameat Al Azhar, Qesm Than Madinet Nasr,, Heliopolis, Cairo #### What's nearby - Cairo International Convention Centre - 9 min walk - 0.5 miles - Cairo International Stadium - 17 min walk - 0.9 miles - Citystars Heliopolis - 4 min drive - 2.6 miles - Khan el-Khalili - 7 min drive - 4.5 miles - Egyptian Museum - 9 min drive - 7.1 miles #### Getting around - Kobri Al-Qobba Station - 6 min drive - Shobra Al-Kheima Station - 14 min drive - Cairo (CAI-Cairo Intl.) - 20 min drive #### Restaurants - ‪Starbucks - ‬15 min walk - ‪Tante - ‬15 min walk - ‪Farida - ‬14 min walk - ‪Drink It Coffee & Tea Shop - ‬3 min drive - ‪Villa Beirut - ‬6 min walk ## About this property ### Al Masa Hotel Nasr City Luxury family-friendly hotel near Citystars Heliopolis You can look forward to a bowling alley, a terrace and shopping on-site at Al Masa Hotel Nasr City. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Fitness classes are offered at the health club; the property also has a garden, a playground and a hair salon. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. Other perks include: - An outdoor pool and a children's pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, babysitting (surcharge) and a billiards/pool table Room features All 123 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes. More amenities include: - Bathrooms with rainfall showers and free toiletries - 50-inch LED TVs with satellite channels - Balconies or patios, wardrobes/cupboards and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/3000000/2610000/2602700/2602684/315a5a45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel Cairo Heliopolis Heliopolis - Pool - Hot tub - Spa - Free WiFi 7.6 Good 899 reviews £97 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=2602684&PinnedHotelID=2602684&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/12000000/11290000/11289200/11289175/19e8602e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tolip El Galaa Cairo Hotel Heliopolis - Pool - Spa - Kids pool - Free WiFi 7.2 Good 270 reviews £69 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=11289175&PinnedHotelID=11289175&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/2000000/1750000/1742100/1742053/ca47ce4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Passage Cairo Hotel & Casino Heliopolis - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Onsite parking available only on request - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 15 per person - 4 bars/lounges - 6 restaurants - Snack bar/deli ### Things to do - Billiards/pool table - Bowling alley - Children's club - Children's pool - Fitness classes - Full-service spa - Health club - Hot tub - Library - Outdoor pool - Playground - Sauna - Shopping - Steam room ### Family friendly - Babysitting (surcharge) - Bowling alley - Children's club (surcharge) - Children's pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - Business centre - Meeting room ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Terrace ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-width doorways - Wheelchairs on site ### More - 2 buildings - 2 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 50-inch LED TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Free daily newspapers - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Guests booked in a "Egyptian & Residents Only" room type must present Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 20.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 15 per person - Airport shuttle fee: USD 70.00 per vehicle (return) - Rollaway bed fee: USD 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Al Masah Hotel Cairo Al Masah Hotel Al Masah Cairo Al Masah Al Masa Hotel Cairo Al Masa Cairo Al Masa Al Masah Hotel Spa Al Masa Hotel Al Masa Hotel Nasr City Hotel Al Masa Hotel Nasr City Cairo Al Masa Hotel Nasr City Hotel Cairo ## Frequently asked questions ### Does Al Masa Hotel Nasr City have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Al Masa Hotel Nasr City pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Al Masa Hotel Nasr City? > Self-parking is free at this property. ### What time is check-in at Al Masa Hotel Nasr City? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Al Masa Hotel Nasr City? > Checkout is at noon. ### Does Al Masa Hotel Nasr City provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 70.00 per vehicle applies. ### Where is Al Masa Hotel Nasr City located? > This family-friendly Cairo hotel is located near the airport, within 2 mi (3 km) of Cairo International Convention Centre and International Park. Cairo International Stadium and October War Panorama are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Al Masa Hotel Nasr City Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Location ### 7.8 Staff & service ### 8.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 83 8 - Good 41 6 - Okay 19 4 - Poor 13 2 - Terrible 18 ### 8/10 Good #### Sami 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facilities are impressive. The grounds are amazing with beautiful landscaping. The staff is polite, friendly, and they try their best. However, it seems, they have no protocols to follow! ![](https://a.travel-assets.com/ugc/hotel-reviews/8aff7e75-14fa-4639-ab94-a2ed42c3ca62-1760347378006.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sami Stayed 14 nights in Sep 2025 ### 10/10 Excellent #### Cristian 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel has manicured grounds, very helpful staff, beautiful lobby and meeting rooms. Breakfast is amazing and everything looks spotless. Some rooms are older while others are very nice and new ##### Cristian Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Sarbinder 31 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our best and marvellous hotel while we were on holidays. ##### Sarbinder Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Nader 9 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay ##### Nader ### 10/10 Excellent #### Ahmad Mohd 17 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All ok very good hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/910837270D68B0E6C6E50572F0A2BEB4413FDDF91737151756803.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ahmad Mohd Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mohamad 22 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great ##### Mohamad Stayed 8 nights in Oct 2024 ### 10/10 Excellent #### Paula Kay 5 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about Al Masa Hotel Nasr City is fabulous. ##### Paula Kay Stayed 14 nights in Mar 2023 ### 6/10 Okay #### Fouz 16 Feb 2025 Good ##### Fouz Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Joseph 1 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property! Incredible amenities such as a spa, movie theater, and dining options. ##### Joseph Stayed 1 night in Feb 2023 ### 10/10 Excellent #### NABIL 18 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities Beautiful landscape around and easy accessible restaurants. very hard to have free visitor parking. ##### NABIL Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Edward 14 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay at the Al Masa. The property is a peaceful respite from the chaos of Cairo. Easy access to the Pyramids, Egyptian Museum, Coptic and Islamic Cairo; and more. Breakfast was incredible. ##### Edward Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Maher 9 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel with extraordinary gardens Amazing stay i was threaled by the hotel, it should be named a resourt or compund the landscape is out of this word and the facilities are perfect including the Lebanese restuarant Vila Beirut, the seafood restaurant Murjana, and also the cinima and bowling buildings. ##### Maher Stayed 1 night in May 2023 ### 10/10 Excellent #### mary 17 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is perfect! Super nice everywhere! Very clean , Nice customer service, this hotel has 2 main buildings, beautiful lobbies, nice pool area and 5 very good restaurants, a cinema, gym , bowling area and nice gardens, Hotel situated in a. Ice area I will come back here next I come to Cairo for sure! ##### mary Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Hannah 30 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice 7 star hotel, had a great experience , staff are very friendly , professional, made our stay very comfort and pleasant , in house restaurants serving a different varieties of Excellent food, clean , modern , spacious up graded executive suites, definitely will revisit in our future trip to Egypt. ##### Hannah ### 10/10 Excellent #### Ahmad Mohd 27 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All good ##### Ahmad Mohd Stayed 9 nights in Jan 2025 ### 10/10 Excellent #### Iram 24 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Overall it was an amazing experience. Most gorgeous, safe and comfortable place for the stay. Royal interior, respectful and amazingly helpful staff, delicious food and tons of entertainment and amenities for the whole family. Alhamdulilah ##### Iram Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Selvana 9 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly ##### Selvana Stayed 10 nights in Aug 2022 ### 10/10 Excellent #### Leon 2 Feb 2023 Liked: Staff & service, amenities, property conditions & facilities Amazing stay! The staff is so friendly here both to locals and to foreigners. To me it seems that they feel they are doing a service to their country by working in the hotel and take the job seriously. There are so many activities to do in just the hotel alone and the views are stunning. I really did not want to leave. The rooms however could be a little better. They are clean and comfortable they just don't seem nearly as well maintained as the rest of the hotel. ##### Leon ### 6/10 Okay #### Waguih 10 Jun 2024 Liked: Property conditions & facilities The man in the front desk very rude ##### Waguih Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Zelenza 12 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was beautiful and well manicured. It was so much to do and see on the property you really don't need to go out unless you're going on a tour. I stayed for 6 days and didn't explore the entire property. The staff was extremely polite and helpful. There's a bowling alley, several restaurant options, lounges, hookahs, movie theater, bank, swimming pools, etc. Definitely worth booking and enjoying. The only negative is they could get rid of the carpet in the rooms but it's not a deal breaker. ##### Zelenza Stayed 6 nights in Sep 2023 ### 2/10 Terrible #### Naglaa 4 Jun 2023 I was very unhappy this time, the rooms were dated needed renovations, had a bad experience this time . I’m not staying there anymore ##### Naglaa Stayed 10 nights in May 2023 ### 2/10 Terrible #### Mohamed 5 Apr 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Horrible experience Horrible!!! Stayed during the last few days of Ramadan, there were parties every single night till 3-4AM, rooms aren’t sound proof. There’s no constant stream of hot water, took at least 10-15 min each time for hot water to start trickling, there’s even a time where we didn’t have any water at all! The wall on top of the bed was padded and the pads fell on us while sleeping!!! Rooms aren’t well kept at all and needs massive maintenance, the only thing they took care of is the exterior. After ramadan finished, weddings started and again full blown noise till 1AM each night! Horrible experience, would never book there again. ##### Mohamed Stayed 7 nights in Mar 2025 ### 4/10 Poor #### Rebecca 17 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The bathroom was filthy. The hotel is not suited to non Muslims, I felt uncomfortable. Men and women can not use the spa facilities together. There are a lack of signs so you cant dind anything- we never found out where breakfast was. My 12 year old son wanted a sauna and he had to wear all his clothes in it which is not safe or enjoyable, it also melted his t-shirt. The childrens play area by the Eqyptian resturant is not safe, the plastic has got brittle in the sun and my 5 year was playing on it and a section broke which meant he fell. He was complaining of a sore arm amd once back in the UK I took him to the hospital and its broken. ##### Rebecca Stayed 1 night in Mar 2025 ### 6/10 Okay #### Mohamed 29 Mar 2023 Liked: Staff & service, amenities Disliked: Cleanliness Fancy exterior and lobby. Rooms are old and lack recent maintainence in many aspects (esp. in bathroom). I had much higher expectations. ##### Mohamed Stayed 3 nights in Mar 2023 ### 2/10 Terrible #### Maxime 15 Mar 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nightmare hotel They canceled my booking, found it but gave me another room. Shower was not working so they had to change the room again! All services are bad, breakfast buffet is so poor (food is dry), the room iron ruined my shirt! 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