Exterior

Reviews of The Location Hotel

3 out of 5
The Location Hotel
34 Abdelkhalek tharwat ST, Aabdein, Cairo, Cairo

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 4 out of 25 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Ramsey

Stayed 3 nights in May 2023
Response from the location hotel on 5 Jun 2023
Dear Our Value Guest,thank you for your feed backbest regards

8/10 Good

marwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2022
Response from The location hotel on 25 Jan 2023
Thank you for your feedback

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Put pressure to score 10, I refuse, here is why...
Person X greeted and checked me in, already here I felt something was off. X overcharged me so I complained but I eventually let it go, I was tired after delayed flights etc. X showed the room, gave me a bottle of water and showed me the minibar. I asked if all the water was free of charge and the response was: "Sure". The shower couldn't hold an even temperature, going from cold to hot and back making it difficult to shower in a pleasant way and on that note, this wasn't a real bathroom. There is a very busy street outside the window, constant car horns and what not and their window doesn't seal shut so it sounds like the traffic is inside the room. When I asked about tours I felt the owner tried to upsell me, so I found a much cheaper provider my self. The owner showed up later, or rather jump attacked me in the corridor, pressuring me to accept 'anything', such as a drink or change room etc.. The woman working there is the only one that have a sense of service and very warm, thank you. And on that note, the laundry service was offered to be free by her. X was the one checking me out, and now the water wasn't free, neither was the laundry... I had planned my cash flow to have enough to a taxi to airport so this was a very unpleasant surprise. I was going to forgive and overlook all of this until person X tried to pressure me to give 10 in score for the review. So that is why this 'hotel' got seemingly high score I am afraid...
Stayed 3 nights in Jul 2022

2/10 Terrible

SZE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived to the hotel, it is nothing like the picture shown in expedia. First off, the street to the hotel reminds me something of a place where someone is hiding from the law. It was filthy and ghetto like. It was a walkup to the 2nd floor before taking a cramp elevator to the 3rd floor. The door did not lock properly from inside or out. The bathroom was divided by 2 pieces of plastic making it into a so called bathroom. Room was so small I could hardly walk from the bed to the bathroom without hitting the chairs. There were long strains of HAIRS on my bedsheets. Paints were peeling off the wall. It was a big deception from the advertisement of the hotel. Lastly, they charge me double the price for the covid test. I had to pay $182.00 USD. I don't understand how exceptional reviews were shown to this hotel with a 4.5 rating. I wouldn't even give it a 1. Very disappointed and felt scam getting a room in this hotel!
Stayed 1 night in Mar 2022
Response from the location hotel on 15 May 2022
It was really believable if you would had discuss all issues with the hotel management during your stay..

10/10 Excellent

Anna

Stayed 1 night in Jan 2022

10/10 Excellent

Sifian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Location Hotel - Cairo - Downtown
Excelent hotel to stay in downtown. I recomended for all to stay at Cairo.
Stayed 12 nights in Oct 2021
Response from Khaled Badran on 27 Oct 2021
We are glad you enjoyed your stay at The Location Hotel. Thank you for your review and recommendation. We would love to see you again.

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0/10 experience. Do not stay here. The Location Hotel was an absolutely terrible stay. I reported this property to Expedia because they do not take any covid-related precautions, and are lying about doing so on the property listing. Upon arriving, the manager was extremely unpleasant, pushy, and harassed us when checking in. He insisted on us taking our masks off. We politely refused, and he continued to insist that we must. He then sat us down for 20 minutes and lectured us about how COVID is a hoax, government propaganda, not real, nobody is getting sick, and he doesn't believe in it. The manager then proceeded to insist we take off our masks to see if our faces match our passport (and made fun of our names), which is not a legal requirement or a requirement we faced at any other stay (hotel or Airbnb) in Cairo or anywhere in Egypt. He went on to explain he does this even with women guests wearing niqabs "to make sure they're not mistresses of the man checking in" and was totally disrespectful to Islamic practices. We eventually checked in and decided to check out with the front desk to stay somewhere else within minutes. We even left the room paid for without asking for a refund to avoid more harassment. Nonetheless, the manager made sure to come out and followed us all the way out of the hotel to the elevator, harassing us, asking what was wrong and demanding we tell him, and what we'll say in the review, and if we'll mention the COVID conversation. Do not go.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay
Stayed 14 nights in Jun 2021
Response from The Location Hotel on 27 Jun 2021
Thank you very much for your feedback in our hotel we will delighted to host you again

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good nice view frindly staff clean room everything you needed around you
Stayed 4 nights in May 2021
Response from The location Hotel on 17 Jun 2021
Thank you very much for your feed back hoping to host in the nearest future The Location Hotel

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The true definition of hospitality from the moment we walked in the door. Khaleed and staff welcomed us as if we were long time friends and provided us with activities that made our trip a once in a lifetime experience. Would return anytime.
Stayed 1 night in Apr 2021
Response from Cairo Location Hotel on 28 Apr 2021
Dear Michael , Thank you very much for sharing your lovely review with our hotel. it's not supersizing that, Mr. Khaled, the hotel owner always endeavor to go above and beyond to ensure that, our guest have a memorable experience in our location hotel looking forward to welcoming you for next visit in Cairo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i was very impressed the hotel was very luxurious the staff helpd with tours they treat you well bring you cofeee and tea all day it’s a. rand new hotel very clean and lovely you will enjoy your stay
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
when you walk outside of hotel it is downtown so there are shops and you can walk around all day so much to do in area i have also stayed at khaled prymid reflect hotel where prymid is off balcony it’s like a palace it’s on air b and b call him about it the area is very safe and fun. the hotel is very elegant and old school eygyptian style you will love the place don’t get a 10 dollar hotel or you will get what you paid for in usa this hotel room would go for 200 usa dollars eygypt is just very enexpensive
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was luxurious and was very nice clean it was downtown in a safe area and if you walked outside your hotel there was plenty to do which ever way you went. i enjoyed my stay heree
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was brand new just opened 4 months ago the owner khlaed sent me on a free nile dinner cruise. if i was trying to go somewhere the staff would actually walk me there them selfs they have there own drivers which made me feel extra safe. every time i turned ed around they were offering me eygyptian food or tea i was treated really well
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was beautiful gold colors with antique eygyptian woodwork. it just opened so it is brand new you can tell they just finished all the contruction and they just did a beautiful marble entry way. make sure you book all your tours and activities through this hotel because everywhere else they tried to charge you twice for all tours. the staff were very friendly and the owner khaled helped me so much from grocery shopping to ordering me in food.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good and nice hotel grat location close to everything, the room was very clean and suny the bed comfortable also the shaft is friendly very helpful akways smiling, its complitly new hotel i do recommend it fir all traveler.
Stayed 5 nights in Feb 2020
Response from The Location hotel on 13 Apr 2024
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from The Location hotel on 13 Apr 2024
Thank you

2/10 Terrible

Saleh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hostel
You cheated me when you said its a hotel. Actually it's a very poor hostel. Its gust tow floors in very dirty building. No name or any sign at the entranc or at the street. Its look like illegal place (the entranc shown Jamaica hotel!). I canceled my stay and i lose my all money because of your classiication the place as a hotel.
Stayed 4 nights in Dec 2019
Response from Khaled on 25 Feb 2020
Sorry for your review! We did not cheated you as you say We were just working at the rest of the place to prepare the Entrance We have you the same room you booked We have an old building but completely new hotel we did renew everything at the building to look nice you were one of the first guests we received Our place is one of the most beautiful hotels in downtown right now we apologize we did not fit your Expectation We would like to invite you to see now what we did and to see the place after we finish

8/10 Good

Alexander

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very good stay!
The receptionist Khalid and Nermin were super helpful and friendly. Khalid was very service oriented and very friendly and helpful at all times. He was always there ready to answer any questions or just have a nice conversation and share some laughter with the guests. The hotel was very clean and the breakfast was just as great as the service they provide. Customer satisfaction and experience is their highest priority with no doubts.
Stayed 1 night in Dec 2023

6/10 Okay

Lars Henrik

Stayed 1 night in May 2023
Response from the location hotel on 5 Jun 2023
Dear Our Value Guest,thank you for your feed backbest regards

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for an Authentic experience in Egypt, then this Hotel is your right place. The dekoration were nice and oriental. The services are really good and affordable, all our requests were answered immediately with no delay and the Staff are very friendly and nice. We stayed for 2 weeks, Mr. Khaled exchanged Money anytime we needed it against Market price. The Location of the Hotel was perfect for the places we planned to visited, taking in Consideration how big Cairo is. The Entrance of the Building was spooky at first sight, wich made us doubt our decision but when you get out of the Elevator to Hotel you'll change your mind. Noor, Odeh and the Cleaning Staff made us feel welcomed and at home.
Stayed 13 nights in Apr 2023
Response from the location hotel on 5 May 2023
Mr. Ahmed.Thank you so much for your feedbacklooking forward to welcoming you again

8/10 Good

Beat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from the location hotel on 5 Dec 2022
Thank you for your feedback

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2020
Response from Khalid on 4 Oct 2020
Really Appreciate your review and support