Ratings based on 244 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Holland Ohio

close to centre

Posted 05-May-2016
Pros: location, room updated, but small.
nice hotel close to the center , clean lobby kind of 4 stars, parking very expensive. i had a guest who paid 90 EG for couple hours. safe area.
5 out of 5
by A verified traveller from cairo

Perfect stay

Posted 04-May-2016
Perfect view . Perfect location . Perfect stuff and also perfect food .
5 out of 5
by A verified traveller from Tampa, FL

Very nice hotel right by the Nile

Posted 15-Apr-2016
Located in the downtown Cairo and Giza area, this hotel is within walking distance to various attractions. A few attractions include Tahrir Square and the Egyptian Museum. The hotel staff is very friendly, and the rooms were very clean and updated. I always felt very safe and secure within the hotel. I had full control over the air conditioner within the room, which is not something one finds very often while traveling internationally, in my experience. The rooftop pool and bar were great for relaxing at after a busy day of sightseeing. I recommend this hotel completely, and would consider it my top choice if I ever were to return to Cairo again.
Comment from Hotel Management
21-Apr-2016 by Kempinski Nile Hotel Cairo , Hotel Management
Dear Mr Jordan, Thank you for taking the time to write this kind review we appreciate your feedback. We are glade to know that you have enjoyed your stay with our hotel especially the room service, the security, the staff and the location which is considered to be one of the best location in the city. It is always a great pleasure to receive such compliments as it truly serves as a motivational factor in achieving excellence. We will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Management Team.
4 out of 5
by A verified traveller from LONDON

Posted 07-Apr-2016
Pros: MODERN DECOR , VERY CLEAN THROUGHOUT
Cons: BIGGER POOL , BIT SMALL BUT A GOOD LOCATION ON THE ROOF AND PEACEFUL TO RELAX
Location: ON THE NILE , GREAT VIEWS, CENTRAL LOCATION
good location, clean rooms and hotel in general . friendly staff and good quality of food
Comment from Hotel Management
21-Apr-2016 by Kempinski Nile Hotel , Hotel Management
Dear our valuable guest, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to hear that you have enjoyed your stay with our hotel especially the location, which is considered to be one of the best Nile view in the city. It is always a great pleasure to receive such compliments as it truly serves as a motivational factor for achieving excellence. We will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Management Team
5 out of 5
by A verified traveller from Union, NJ

Great Stay

Posted 04-Apr-2016
Pros: Location and security
Cons: wifi worked better in the livingroom then in the bedroom
Location: across from Egypt Tower
I stayed at this hotel in March 2016. Upon arrival I was very pleased. Top notch security outside and inside. Armed military across the street in front of the British Embassy. Bomb sniffing dog checking every car that pulls up. Metal detector prior to entering the lobby. I was impressed. Once I was inside the workers were very inviting. The check in process was very quick. My room was a jr suite with a Nile view. The room is bigger than the pictures lead me to believe. The view of the Egypt Tower was fantastic. The bed was very comfortable, and the bathroom was very nice. Room service was high quality. I highly recommend the french toast for breakfast, you will be very pleased. I have already told all of my friends to stay here when they visit Egypt. And I look forward to returning. Thank you Kempinski Nile Hotel Cairo.
Comment from Hotel Management
21-Apr-2016 by Kempinski Nile Hotel , Hotel Management
Dear our valuable guest, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to know that you have enjoyed your stay with our hotel especially the security, room service the staff and the Nile view, which is considered to be one of the best location in the city. It is always a great pleasure to receive such compliments as it truly serves as a motivational factor in achieving excellence. We will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Management Team
4 out of 5
by A verified traveller from Kuwait

Quiet Calm Hotel

Posted 14-Mar-2016
It's was my 1st time to Cairo, the hotel in good location and infront of nile. Kind of small lobby. The furnitures need some renovation, but overall in good condition. Nice room service, nice TV channels with free movies on demand. Good wifi internet. Definitely I will advise it for solo or couple travelers.
Comment from Hotel Management
26-Apr-2016 by Kempinski Nile Hotel , Hotel Management
Dear our valuable guest, Thank you for taking the time to write this kind review. We are delighted to hear that you have enjoyed your stay with our hotel especially the location, which is considered to be one the best Nile view in the city. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo "
3 out of 5
by A verified traveller from Jeddah

Not up to expectations

Posted 21-Feb-2016
Location: Nile front location. Heavy traffic area. Not advisable for business travelers.
Small hotel in the middle of the city. Room is too small, but clean.
Comment from Hotel Management
26-Apr-2016 by Kempinski Nile Hotel , Hotel Management
Dear our valuable guest. Thank you for taking the time to write this review and we appreciate your feedback. We are delighted that you enjoy our service and our convenient location. We will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay We hope to see you again. Warm regards, Kempinski Nile Hotel
5 out of 5
by A verified traveller

Posted 07-Jan-2016
Every thing was great. Staff were awesome and breakfast was good. Room was more than comfortable.
Comment from Hotel Management
20-Apr-2016 by Kempinski Nile Hotel Cairo, Hotel Management
Dear our valuable guest, Thank you for taking the time to write this kind review. We are glade to know that you have enjoyed your stay with our hotel especially the staff, breakfast and the room services. It is always a pleasure to receive such compliments as it truly serves as a motivational factor to achieve excellence. We will make sure to deliver your comments to the concerned departments and all the team as your feedback will be influential in improving your experience in the next stay. Warm regards, Kempinski management team
1 out of 5
by A verified traveller from DC

They will ask you for more money

Posted 06-Jan-2016
Cons: Transparency
They gave me a crib for my six years old daughter. I objected, so they send a foldable bed and stated they will charge extra. I said no and they agreed. however, after leaving the hotel, my wife forgot a cheap necklace with sentimental value. I called to check, they said they found it. however, they will not relieve it unless I pay approx 11,477EGP with us equivalent to $1800 for an upgrade That I don't know anything about or signed for. Also, the AC was freezing cold and never got fixed although I repeatedly complained about it. Their solution was simply to turn it off!
Comment from Hotel Management
21-Apr-2016 by Kempinski Nile Hotel Cairo, Hotel Management
Dear Mr. Rami, Thank you for taking the time to write this review. We regret that we did not fulfill your expectations during your stay and please accept our apology for any inconvenience that occurred. We constantly aim to provide excellent service and it is unacceptable to hear that you were unhappy with your experience. We will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Management Team
5 out of 5
by Mayank

This traveller left a rating score only Posted 03-Jan-2016 on Hotels