The location of the hotel is good with excellent views over the Nile. the room I had was comfortable, however the carpet was dirty and some aspects of the bathroom were a bit worn. The pool on the roof is very small and the facilities are not what I would expect from a 5 star hotel. This was also spoilt by a lot of poorly supervised children. I don't understand how this fitted with the health spa- which I would expect to be an exclusively adult offering.
Comment from Hotel Management
14-Aug-2016 by Kempinski Nile Hotel , Hotel Management
Dear our valuable guest,
Thank you for taking the time to write this kind review, we appreciate your feedback.
We are delighted to know that you have enjoyed your stay at our hotel especially the room services, and the location which is considered to be one of the best Nile view in the city. Moreover, it is our honour to know that the Jazz Bar has met your expectations. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence.
Kindly can you contact our hotel for any challenges you have faced during your stay, and make sure we will deliver your comments to our concerned departments and all the team team as your feedback will be influential in improving our experience on your next stay.
We hope that we will have the opportunity once again to serve you in the very near future.
Kempinski Nile Hotel Cairo