The hotel redefines luxury. All the staff spoke English and was always around to answer questions or help in any way. The spa services were world class. The food in the restaurants was always first class. The sushi in the Jazz Bar was a special delight for me. I can't say one negative about the hotel. However, it is located far away from any services. As I was travelling alone, any time I was left on my own by my private Tour Guide I could not leave the hotel. Something as simple as buying a bottle of water from a market was impossible.
Comment from Hotel Management
14-Feb-2017 by Kempinski Nile Hotel Cairo , Hotel Management
Dear valuable guest,
Thank you for taking the time to write this kind review, we appreciate your feedback.
We are delighted to hear that you have enjoyed your stay at our hotel especially the staff services, spa facilities and food quality. Moreover, it is our honour that the Jazz Bar met your expectations. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay.
We hope that we will have the opportunity once again to serve you in the very near future.
Kempinski Nile Hotel Cairo