Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from London

A Convenient Location with Good Views

Posted 10-Aug-2016
Pros: The jazz bar in the top floor was excellent: wonderful views, high quality décor and superb service. The live music was of a very high quality.
Cons: Some of the staff had very poor English. When I arrived early in the morning, there was a period when there were no staff on the front desk.
Location: The location was good but the road outside the hotel is busy and the hotel has no grounds or garden. there are few shops of restaurants nearby.
The location of the hotel is good with excellent views over the Nile. the room I had was comfortable, however the carpet was dirty and some aspects of the bathroom were a bit worn. The pool on the roof is very small and the facilities are not what I would expect from a 5 star hotel. This was also spoilt by a lot of poorly supervised children. I don't understand how this fitted with the health spa- which I would expect to be an exclusively adult offering.
Comment from Hotel Management
14-Aug-2016 by Kempinski Nile Hotel , Hotel Management
Dear our valuable guest, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to know that you have enjoyed your stay at our hotel especially the room services, and the location which is considered to be one of the best Nile view in the city. Moreover, it is our honour to know that the Jazz Bar has met your expectations. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. Kindly can you contact our hotel for any challenges you have faced during your stay, and make sure we will deliver your comments to our concerned departments and all the team team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
3out of 5
by A verified traveller

Posted 25-Jun-2016
nice hotel, very good staff but parking is expensive and noisy location
Comment from Hotel Management
04-Jul-2016 by Kempinski Nile Hotel , Hotel Management
Dear our valuable guest, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to know that you have enjoyed your stay at our hotel, especially the staff services. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence We will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
5out of 5
by John from Manchester

Excellent hotel choice for Cairo sightseeing

Posted 20-May-2016 on Hotels
Relaxing week end break with my partner . 2nd visit to Cairo definately stay here again ! From checking in at 4am the service was first class throughout !
Comment from Hotel Management
23-Jul-2016 by Kempinski Nile Hotel, Hotel Management
Dear our valuable guest, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to know that you have enjoyed your stay with our hotel, It is always a great pleasure to receive such compliments as it truly serves as a motivational factor to achieve excellence. Waiting forward to serve you in the near future. Warm Regards, Kempinski Nile Hotel
4out of 5
by A verified traveller

This traveller left a rating score only Posted 14-May-2016 on Hotels
4out of 5
by A verified traveller from Detmold

Toller Blick auf Nil!

Posted 13-May-2016
haben uns das Frühstück aufs Zimmer servieren lassen und auf dem Balkon gegessen, einfach nur fantastisch! Zum ägiptischem Museum kann man gut zu Fuß gehen, ca. 15min.
Comment from Hotel Management
23-May-2016 by Kempinski Nile Hotel, Hotel Management
Dear our valuable guest, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to know that you have enjoyed your stay with our hotel especially the breakfast and the location, which us considered to be one of the best Nile view in the city. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
5out of 5
by A verified traveller

Schönes kleines nettes Hotel

Posted 09-May-2016
Es war alles sehr schön , und sehr freundlich , Und hilfsbereit ,
Comment from Hotel Management
12-May-2016 by Kempinski Nile Hotel, Hotel Management
Dear our valuable guest, Thank you for taking the time to write this kind review, we appreciate your feedback. We are delighted to know that you enjoyed your stay with our hotel. Thank you for your motivational feedback, it will be delivered to all our departments to make them more motivated to do their best to make you more satisfied each time you visit us. We look forward to welcoming you soon here again. Warm regards, Kempinski Nile Hotel
4out of 5
by Hisham from Kuwait

My trip to Cairo

Posted 05-May-2016 on Hotels
Good location good service comfortable beds clean rooms
Comment from Hotel Management
09-Jul-2016 by Kempinski Nile Hotel, Hotel Management
Dear Mr. Hisham, Thank you for taking the time to write this kind review. We are glade to know that you have enjoyed your stay with our hotel especially the services and the location which is considered to be one of the best Nile view in the city. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
4out of 5
by A verified traveller from Holland Ohio

close to centre

Posted 05-May-2016
Pros: location, room updated, but small.
nice hotel close to the center , clean lobby kind of 4 stars, parking very expensive. i had a guest who paid 90 EG for couple hours. safe area.
Comment from Hotel Management
09-May-2016 by Kempinski Nile Hotel, Hotel Management
Dear Mr. Danny, Thank you for taking the time to write this kind review. We are glade yo know that you have enjoyed your stay with our hotel especially the room service and the location, which is considered to be one of the best Nile view in the city. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
5out of 5
by A verified traveller from cairo

Perfect stay

Posted 04-May-2016
Perfect view . Perfect location . Perfect stuff and also perfect food .
Comment from Hotel Management
09-May-2016 by Kempinski Nile Hotel, Hotel Management
Dear our valuable guest, Thank you for taking the time to write this kind review. We are delighted to know that you have enjoyed your stay with our hotel especially the staff, food quality and the location which is considered to be one of the best Nile view in the city. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo
4out of 5
by salah eddine from Beirut

Clean Hotel

Posted 03-May-2016 on Hotels
in geral is a nice stay. reception officers are good with minimum waiting time during check in. friendly staff, house keeping & room service response is good.
Comment from Hotel Management
16-Jul-2016 by Kempinski Nile Hotel, Hotel Management
Dear Mr. Salah, Thank you for taking the time to write this kind review. We are glade to know that you have enjoyed your stay with our hotel, especially the services. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence, we will make sure to deliver your comments to our concerned departments and all the team as your feedback will be influential in improving our experience on your next stay. We hope that we will have the opportunity once again to serve you in the very near future. Warm regards, Kempinski Nile Hotel Cairo