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Overview of The Reef Retreat

Photo gallery

Guest reviews

4.4/5 Excellent
318 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry

Map

Highlights

Popular LocationPalm Cove Beach1 min walk
Popular LocationClifton Village Shopping Centre4 min drive
Popular LocationClifton Beach6 min drive
AirportCairns, QLD (CNS-Cairns Intl.)27 min drive

Choose dates to view prices

  • Suite, 1 Bedroom

    Room amenities

    • 581 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Studio

    Room amenities

    • 484 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Apartment, 2 Bedrooms

    Room amenities

    • 1281 sq ft
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 6
    • 2 King Beds OR 4 Single Beds
    More details
  • Suite, 2 Bedrooms

    Room amenities

    • 1249 sq ft
    • 2 bedrooms
    • 1 bathroom
    • Sleeps 6
    • 2 King Beds OR 4 Single Beds
    More details
  • Superior Suite (Spa)

    Room amenities

    • 485 sq ft
    • 1 bedroom
    • 1 bathroom
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Studio Suite (Spa)

    Room amenities

    • 485 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 King Bed
    More details
  • Studio Standard Spa Suite

    Room amenities

    • 484 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Escape Package - Standard Spa

    Room amenities

    • 484 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    • 1 King Bed
    More details
  • 3 Bedroom Townhouse

    Room amenities

    • 1938 sq ft
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 7
    • 4 Queen Beds and 2 Single Beds
    More details

About this area

Palm Cove

The Reef Retreat is located near the beach and in an area with great shopping. The area's natural beauty can be seen at Palm Cove Beach and Clifton Beach. Skyrail Rainforest Cableway and Hartley's Crocodile Adventures are also worth visiting. Our guests love the property's quiet location.

Map
Popular Location

What's nearby

  • Palm Cove Beach - 1 min walk
  • Clifton Village Shopping Centre - 4 min drive
  • Clifton Beach - 6 min drive
  • Kewarra Beach - 8 min drive
  • Paradise Palms Country Club - 8 min drive

Getting around

  • Redlynch Station - 21 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 27 min drive

About this property

The Reef Retreat

4-star apartments, walk to Palm Cove Beach
Along with an outdoor pool, this smoke-free apartment building has a spa tub and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station and free newspapers are on-site. Each apartment provides a fridge and a microwave, plus complimentary wireless Internet access and an LCD TV with cable channels. Added amenities include a balcony/patio, a DVD player and a hob. Limited housekeeping is available.
The Reef Retreat offers 32 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies or patios. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.
This Palm Cove apartment provides complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on weekdays only.
An outdoor pool and a spa tub are on site.

Property amenities

Beach

Near the beach

Pool/Spa

Outdoor pool
Hot tub

Internet

Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Accessible parking
On-site car hire

Family friendly

Childcare (surcharge)

Food and drink

Fridge
Hob
Microwave
Cookware/dishes/utensils
Coffee/tea maker

Bedrooms

Bed sheets provided

Bathrooms

Towels provided
Free toiletries
Hairdryer

Entertainment

LCD TV with cable service
DVD player

Outdoor areas

Terrace
Balcony or patio
Barbecue
Garden
Picnic area

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

Computer station
Desk

Comfort

Air conditioning
Ceiling fan

Pets

No pets allowed

Suitability/Accessibility

No lifts
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Smoke-free property

Services and conveniences

Tour/ticket assistance
Limited housekeeping
Safe
Iron/ironing board
Luggage storage
Blackout curtains
Safe at front desk
Free newspapers (reception)

Location highlights

Near the sea
Near the boardwalk
In a rural location

Safety features

Fire extinguisher
Smoke detector

General

32 rooms
3 floors
Built in 1997
Access via exterior corridors

Policies

Check-in

Check-in between 2 PM and 7 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 5 PM) and Saturday - Sunday (9 AM - noon)
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Guests booking the townhouse should note that though the townhouse is located at an adjacent property, check-in will take place at the address stated on the booking confirmation.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 60 per person (roundtrip)
  • Airport shuttle fee per child: AUD 20.00 (up to 15 years old)
  • Crib (infant bed) fee: AUD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a fire extinguisher and a smoke detector.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • The property is professionally cleaned, and disinfectant is used to clean the property.
  • For traveller safety, contactless check-in and check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
Reef Retreat Palm Cove
Reef Retreat
The Reef Retreat Hotel Palm Cove
The Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Apartment Palm Cove

Frequently asked questions

Can I cancel my reservation for free at The Reef Retreat and receive a full refund?
Yes, The Reef Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to The Reef Retreat cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 2 PM to 7 PM.
What time is check-out at this property?
Checkout is at 10 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 60 per person applies.
Where is this property located?
Situated by the sea, this apartment building is 0.1 mi (0.1 km) from Palm Cove Beach and 2 mi (3.3 km) from Clifton Beach. Kuranda National Park and Wet Tropics of Queensland are also within 2 miles (3 km).

Guest reviews

4.4
Excellent
5 - Excellent
176
4 - Good
111
3 - Okay
22
2 - Mediocre
8
1 - Poor
1
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

3/5

  • Disliked: Cleanliness, property conditions & facilities

Beautiful location. However, it was quite run down and shabby. Also, room and bathroom were a bit grotty i.e. cockroaches in the bathroom, mould around the taps and tiles on the floor. There were crumbs on the table when we first went in. The pool area needed a good clean.

Stayed 2 nights in Jan 2020

3/5

    Thought we booked a motel where you would have daily cleaning and replenishing items like soap and loo paper. Not so.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff and facility was amazing! The location is perfect, just a short walk to food, stores, shopping and the beach. Parking was very easy! Would love to return to this location in the future!!

    Stayed 8 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 5 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great location, metres from the esplanade. Beautiful setting. Would return again had a lovely time.

    Stayed 2 nights in Dec 2019