[See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Lakes Resort Cairns Suburban hotel with 4 outdoor pools and coffee shop/cafe ![Exterior](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/85b32281.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/57ae4ecf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/531a5dc3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/f5877245.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/89206720.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Lakes Resort Cairns offers a peaceful retreat near Cairns Esplanade. Guests can shop and dine on-site, relax in the garden, enjoy Thai cuisine at the restaurant, or cool off in one of four outdoor pools, including a children's pool. 8.2 Very good ## Popular amenities - - Bar - Kitchen - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/fd7ccec3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom ### Highlights Balcony Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV Washer/dryer Hypo-allergenic bedding - 861 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/w1024h712x0y0-cb277802.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms 8.4 Very good 5 reviews ### Highlights Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV Washer/dryer Hypo-allergenic bedding Ceiling fan - 1292 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds OR 1 Double Bed ![Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/fd7ccec3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms 8.0 Very good 3 reviews ### Highlights Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV Washer/dryer Hypo-allergenic bedding Ceiling fan - 1292 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed OR 1 Double Bed ![Standard Apartment, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/c6f76d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 3 Bedrooms 9.8 Exceptional 6 reviews ### Highlights Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV Washer/dryer Hypo-allergenic bedding Ceiling fan - 1615 sq ft - 3 bedrooms - Sleeps 7 - 2 Double Beds OR 2 Single Beds ![Family Room, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/e92c802d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms ### Highlights Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV Washer/dryer Hypo-allergenic bedding Ceiling fan - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCairns-Hotels-The-Lakes-Resort-Cairns.h912342.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCairns-Hotels-The-Lakes-Resort-Cairns.h912342.Hotel-Information) ## About the area Located in Cairns North, a neighbourhood in Cairns, The Lakes Resort Cairns is in the suburbs and near the airport. Cairns Regional Gallery and Copperlode Dam are local landmarks, and travellers looking to shop may want to visit Cairns Central Shopping Centre and Cairns Night Markets. Travelling with kids? Consider Cairns Botanic Gardens and Muddy's Playground. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. [Visit our Cairns travel guide](https://www.expedia.co.uk/Cairns.dx553248635404168639) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-16.90413%2C145.75499&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=e9Jh2SSrkRtQXJ4lUwya5_GwITs=) 2 Greenslopes Street, Cairns North, QLD, 4870 ### What's nearby - Cairns Esplanade - 10 min walk - 0.6 miles - Cairns Base Hospital - 3 min drive - 1.6 miles - Cairns Central Shopping Centre - 4 min drive - 2.2 miles - Reef Fleet Terminal - 6 min drive - 2.9 miles - Esplanade Lagoon - 6 min drive - 3.1 miles ### Getting around - Cairns Station - 7 min drive - Cairns, QLD (CNS-Cairns Intl.) - 4 min drive ### Restaurants - ‪Smith Street Cafe - ‬9 min walk - ‪Thirsty Flamingo - ‬2 min drive - ‪Serpent Bar - ‬11 min walk - ‪Edge Hill Thai & Laos Takeaway - ‬19 min walk - ‪Sushi Train North Cairns - ‬2 min drive ## About this property ### The Lakes Resort Cairns Upscale family-friendly hotel near Cairns Esplanade Consider a stay at The Lakes Resort Cairns and take advantage of a corner/local shop, shopping on-site and a coffee shop/cafe. The on-site restaurant, Taste of Thai, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground. You'll also enjoy perks such as: - 4 outdoor pools and a children's pool, along with sunloungers - Free self-parking - An outdoor tennis court, a TV in reception and tour/ticket information - Luggage storage, a front desk safe and smoke-free property Room features All 50 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Designer toiletries, showers and shower/bath combinations - LED TVs with cable channels - Kitchens, full-sized fridge/freezers and dishwashers ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/1300/1233/5c3e5487.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cairns Cairns Central Business District - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,010 reviews £123 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=1233&PinnedHotelID=1233&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/210000/201400/201315/1c39bfe0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tropiq Cairns North - Pool - Parking included - Free WiFi - Air conditioning 7.0 Good 442 reviews £55 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=201315&PinnedHotelID=201315&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/30000/24000/23929/615d0f29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cairns Harbourside Hotel Cairns North - 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9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=554653&PinnedHotelID=554653&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean View Room 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/528700/528639/2ebe03f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Esplanade Resort Cairns Cairns North - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,017 reviews £108 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=528639&PinnedHotelID=528639&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/10000000/9730000/9721000/9720960/32de99dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cairns Coconut Holiday Resort Woree - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 745 reviews £69 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=9720960&PinnedHotelID=9720960&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/4000000/3430000/3429800/3429770/ac935514.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heritage Cairns Cairns Central Business District - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 926 reviews £55 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=3429770&PinnedHotelID=3429770&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free offsite parking - Free self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Taste of Thai ### Things to do - 4 outdoor pools - Children's pool - Outdoor tennis court - Piano - Playground - Shopping - TV in common areas ### Family friendly - 4 outdoor pools - Children's pool - Grocery/convenience store - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room washing machine/dryer - Living room - Playground - Separate bedroom ### Conveniences - Gift shop/newsstand - Grocery/convenience store - Luggage storage - Safe at front desk ### Guest services - Housekeeping (weekly) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - In a national park - Picnic area - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - High-pile carpet in room - Lift - Tile flooring in room - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 18 buildings - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Designer toiletries - Hair dryer - Shower - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Full-sized refrigerator/freezer - Hob - Kitchen - Microwave - Oven ### More - Air conditioning - Ceiling fan - Iron/ironing board - Living room - Safe - Washer/dryer ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 5:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (noon - 2:00 PM) Guests will receive key retrieval information ### Access methods Staffed front desk, key retrieval ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 40.0 per night. Cots (infant beds) are available for AUD 10.0 per day ### Payment types at the property ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: AUD 10.0 per day - Rollaway bed fee: AUD 40.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply ### Property is also known as Cairns Lakes Cairns Lakes Resort Cairns Resort Lakes Resort Cairns Cairns North Lakes Cairns Resort Lakes Resort Cairns Resort Cairns Lakes Cairns Cairns North The Lakes Resort Cairns Hotel The Lakes Resort Cairns Cairns North The Lakes Resort Cairns Hotel Cairns North ## Frequently asked questions ### Does The Lakes Resort Cairns have a pool? > Yes, this property has 4 outdoor pools and a children's pool. ### Is The Lakes Resort Cairns pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Lakes Resort Cairns? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at The Lakes Resort Cairns? > Check-in start time: 2 PM; check-in end time: 5:00 PM. ### What time is check-out at The Lakes Resort Cairns? > Checkout is at 10 AM. Late checkout is available for a fee (subject to availability). ### Where is The Lakes Resort Cairns located? > This family-friendly Cairns hotel is located near the airport, within a 15-minute walk of Rondo Theatre and Cairns Esplanade. Cairns Botanic Gardens and Centenary Lakes Botanic Gardens are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Lakes Resort Cairns Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.6 Location ### 7.8 Staff & service ### 7.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 214 8 - Good 233 6 - Okay 69 4 - Poor 24 2 - Terrible 18 ### 10/10 Excellent #### Marco 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lakes Resort Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns. ##### Marco Stayed 3 nights in May 2025 ### 6/10 Okay #### Hilda 9 Sept 2025 no elevator ##### Hilda Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Narelle 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect family holiday destination in Cairns! Will definitely be back! ##### Narelle Stayed 6 nights in Apr 2025 ### 8/10 Good #### Janice 14 Jul 2025 Liked: Cleanliness, property conditions & facilities Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing. ##### Janice Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### craig 11 Jul 2025 Liked: Cleanliness, property conditions & facilities We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries. ##### craig Stayed 7 nights in Jun 2025 ### 4/10 Poor #### Aleks 22 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Out dated that photos well. ##### Aleks Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Pilar 8 Jan 2025 Liked: Staff & service, property conditions & facilities we have a good time, thanks ##### Pilar Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Agnieszka 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well ##### Agnieszka Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Graham 28 Nov 2024 Liked: Cleanliness, staff & service, room comfort Wonderful place, have stayed their twice now. It does need better up keep, would be a shame to see it not refurbished soon and fall into disrepair. ##### Graham Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Cassandra 23 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Spacious and clean, great staff. ##### Cassandra Stayed 7 nights in Jul 2022 ### 10/10 Excellent #### Gerardine 10 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Property met our needs ##### Gerardine Stayed 6 nights in Sep 2023 ### 4/10 Poor #### Stacey 16 Apr 2025 Disliked: Staff & service, property conditions & facilities Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool. ##### Stacey Stayed 2 nights in Apr 2025 ### 8/10 Good #### Andrew 16 Oct 2024 Liked: Cleanliness, staff & service, amenities The number of pools and variance was excellent. However, the property is showing its age and needs maintenance inside (washers etc) and outside (cracked tiles, paint and repair on eaves) ##### Andrew Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Frances 31 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Apartment was clean and spacious. ##### Frances Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Joanna 22 Jul 2024 Liked: Cleanliness, property conditions & facilities Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again ##### Joanna Stayed 4 nights in Jul 2024 ### 8/10 Good #### Christine 13 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable ##### Christine Stayed 4 nights in Jun 2024 ### 8/10 Good #### paul 17 Jan 2025 Liked: Cleanliness, staff & service We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience. ##### paul Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jaimie 5 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again. ##### Jaimie Stayed 6 nights in Jun 2023 ### 8/10 Good #### Sharman 5 Sept 2023 Liked: Staff & service, amenities, property conditions & facilities Although our room was great, 1 roll of toilet paper for two adults for 5 days was tight and no office over weekends, we had to buy our own. My family stayed in various rooms throughout the resort and their rooms were really dated and not very good. ##### Sharman Stayed 4 nights in Aug 2023 ### 6/10 Okay #### Jackie 15 Jul 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities I booked a spa room because i wanted a spa but it did not work. There was no plug, the water wouldn't come out the bath spout and the jets did not work. Otherwise the room was nice, clean and comfortable. ##### Jackie Stayed 2 nights in Jul 2024 ### 8/10 Good #### Gillian 24 Oct 2024 Liked: Amenities Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport. ##### Gillian Stayed 4 nights in Oct 2024 ### 8/10 Good #### Weronika 19 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was great, and very well maintained. We had opted to stay in an apartment with a kitchen as we were travelling with children. Our back door led to a shallow pool perfect for the little ones, and the rooms were big and clean. Pillows were not great but you expect that from hotels, but staying at a place specifically with a kitchen, you'd expect more than a single serve small pot and half size fry pan to cook with. Despite having a full kitchen it was half stocked with utensils, a bit of a pain. ##### Weronika Stayed 4 nights in Sep 2022 ### 2/10 Terrible #### kevin 17 Aug 2023 Liked: Cleanliness, room comfort Disliked: Staff & service #### No hot water for 3 days Third day into 6 day stay the hot water service went cold Was told by Kurt 0429 783 640 that we can't get a plumber on a Sunday My quick search on internet found first 6 plumbing companies in Cairns has a 24/7 call out service Then after asking again on Monday was told sorry couldn't get a plumber today as well No hot water for rest of stay ##### kevin Stayed 6 nights in Aug 2023 ### 4/10 Poor #### raphael 17 Aug 2024 Disliked: Staff & service, amenities, property conditions & facilities The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer. ##### raphael Stayed 5 nights in Aug 2024 ### 4/10 Poor #### Andrea Casali 27 Nov 2022 Liked: Cleanliness, room comfort Disliked: Staff & service #### Horrible, not a Hotel, this is a gated community This is not a HOTEL. The reception is only open limited hours during the week and closed during weekends. Check-in is not a problem as they leave your keys and map in a lockbox outside the main door, but if you need anything there is no one you can talk to. The big red button outside the main door (suggested for after hours call) doesn't haver a real service active. it just points you to a number in your receipt? there are other numbers stuck outside the main door, but they do not answer. After checking out on a Sunday morning, I needed to store my luggage a few hours before my flight, I had to make multiple international calls trying to reach someone without success. eventually, I was lucky to spot the manager walking inside the hall, from the outside. He gladly accepted to take my bag. He even gave me his number to text or call him and we agreed upon a time for me to retrieve my bag, he told me he was going home but he would come back when I texted him. When I reached out during the day he didn't answer for over 30 minutes. Eventually I was able again to spot someone walking inside but they could not open the main door from the inside, Luckly the manager answered their phone calls and they gave me my bag. In the meantime other guests needed to check in but they forgot to put the keys inside the lockbox outside. All of This was on a Sunday before 2pm. These are services you normally expect from a Hotel with a reception. ##### Andrea Casali Stayed 2 nights in Nov 2022 ## Expedia's Latest Trends ### Hotels > [Meriton Suites Adelaide Street, Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-Meriton-Suites-Adelaide-Street.h13521416.Hotel-Information) > > [Gilligan's Backpackers Hotel & Resort](https://www.expedia.co.uk/Cairns-Hotels-Gilligans-Backpackers-Hotel-Resort.h1102895.Hotel-Information) > > [Cairns Plaza Hotel](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Plaza-Hotel.h890459.Hotel-Information) > > [Melaleuca Resort](https://www.expedia.co.uk/Cairns-Hotels-Melaleuca-Resort.h1142618.Hotel-Information) > > [Peppers Soul Surfers Paradise](https://www.expedia.co.uk/Gold-Coast-Hotels-Peppers-Soul-Surfers-Paradise.h4619963.Hotel-Information) > > [Pullman Brisbane Airport](https://www.expedia.co.uk/Brisbane-Hotels-Pullman-Brisbane-Airport.h19295763.Hotel-Information) > > [Holiday Inn Express Brisbane Central by IHG](https://www.expedia.co.uk/Brisbane-Hotels-Holiday-Inn-Express-Brisbane-Central.h14677166.Hotel-Information) > > [Burleigh on the Beach Holiday Apartments](https://www.expedia.co.uk/Gold-Coast-Hotels-Burleigh-On-The-Beach-Holiday-Apartments.h9625452.Hotel-Information) > > [The Langham, Gold Coast and Jewel Residences](https://www.expedia.co.uk/Gold-Coast-Hotels-The-Langham.h78099407.Hotel-Information) > > [Novotel Cairns Oasis Resort](https://www.expedia.co.uk/Cairns-Hotels-Novotel-Cairns-Oasis-Resort.h84251.Hotel-Information) > > [Southern Cross Atrium Apartments](https://www.expedia.co.uk/Cairns-Hotels-Southern-Cross-Atrium-Apartments.h1119287.Hotel-Information) > > [Imperial Hotel Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-Palazzo-Versace.h541927.Hotel-Information) > > [Cairns Colonial Club Resort](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Colonial-Club-Resort.h84257.Hotel-Information) > > [Rumba Beach Resort](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Rumba-Beach-Resort.h3688041.Hotel-Information) > > [W Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-W-Brisbane.h21612140.Hotel-Information) > > [Stamford Plaza Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-Stamford-Plaza-Brisbane.h460514.Hotel-Information) > > [Shangri-La The Marina, Cairns](https://www.expedia.co.uk/Cairns-Hotels-Shangri-La-The-Marina.h16032.Hotel-Information) > > [Paradise Resort Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-Paradise-Resort-Gold-Coast.h43437.Hotel-Information) > > [RACV Royal Pines Resort Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-RACV-Royal-Pines-Resort-Gold-Coast.h425456.Hotel-Information) > > [ibis Brisbane Airport Hotel](https://www.expedia.co.uk/Brisbane-Hotels-Ibis-Brisbane-Airport-Hotel.h19295854.Hotel-Information) > > [Nomads Noosa Backpackers Hostel](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Nomads-Noosa-Backpackers-Hostel.h3856711.Hotel-Information) > > [Hotels in Chard](https://www.expedia.co.uk/Chard-Hotels.d6048091.Travel-Guide-Hotels) > > [Noosa Tropicana](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Noosa-Tropicana.h3769240.Hotel-Information) > > [Regency on the Beach](https://www.expedia.co.uk/Gold-Coast-Hotels-Regency-On-The-Beach.h1784811.Hotel-Information) > > [Brisbane Skytower by CLLIX](https://www.expedia.co.uk/Brisbane-Hotels-Arise-Brisbane-Skytower.h19178209.Hotel-Information) > > [Royal On The Park](https://www.expedia.co.uk/Brisbane-Hotels-Royal-On-The-Park.h582734.Hotel-Information) > > [Hotels in Manchester City Centre](https://www.expedia.co.uk/Manchester-City-Centre-Manchester-Hotels.0-n6192111-0.Travel-Guide-Filter-Hotels) > > [JW Marriott Gold Coast Resort & Spa](https://www.expedia.co.uk/Gold-Coast-Hotels-JW-Marriott-Gold-Coast-Resort-Spa.h25943.Hotel-Information) > > [DoubleTree by Hilton Hotel Cairns](https://www.expedia.co.uk/Cairns-Hotels-DoubleTree-By-Hilton-Hotel-Cairns.h7566.Hotel-Information) ### Cars > [Car hire in New Zealand](https://www.expedia.co.uk/Destinations-In-New-Zealand.d133.Car-Hire-Destinations)