Title: The Lakes Resort Cairns Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Lakes Resort Cairns Family-friendly hotel with 4 outdoor pools and coffee shop/cafe ![Exterior](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/85b32281.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Room, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/531a5dc3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/89206720.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/57ae4ecf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/f5877245.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Lakes Resort Cairns offers a peaceful retreat near Cairns Esplanade. Guests can shop and dine on-site, relax in the garden, enjoy Thai cuisine at the restaurant, or cool off in one of four outdoor pools, including a children's pool. 8.2 Very good ## Popular amenities - - Bar - Kitchen - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=912342&PinnedHotelID=912342&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/fd7ccec3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Bedroom ### Highlights Balcony Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV Washer/dryer Hypo-allergenic bedding - 861 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/w1024h712x0y0-cb277802.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms 8.4 Very good 5 reviews ### Highlights Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV Washer/dryer Hypo-allergenic bedding Ceiling fan - 1292 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds OR 1 Double Bed ![Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/fd7ccec3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms 8.0 Very good 3 reviews ### Highlights Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV Washer/dryer Hypo-allergenic bedding Ceiling fan - 1292 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed OR 1 Double Bed ![Standard Apartment, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/c6f76d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 3 Bedrooms 9.8 Exceptional 6 reviews ### Highlights Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV Washer/dryer Hypo-allergenic bedding Ceiling fan - 1615 sq ft - 3 bedrooms - Sleeps 7 - 2 Double Beds OR 2 Single Beds ![Family Room, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912400/912342/e92c802d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms ### Highlights Air conditioning Kitchen Full-sized fridge/freezer Dishwasher LED TV Washer/dryer Hypo-allergenic bedding Ceiling fan - 2 bedrooms - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCairns-Hotels-The-Lakes-Resort-Cairns.h912342.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCairns-Hotels-The-Lakes-Resort-Cairns.h912342.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-16.90413%2C145.75499&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=e9Jh2SSrkRtQXJ4lUwya5_GwITs=) 2 Greenslopes Street, Cairns North, QLD, 4870 #### What's nearby - Cairns Esplanade - 10 min walk - 0.5 miles - Cairns Botanic Gardens - 11 min walk - 0.6 miles - Centenary Lakes Botanic Gardens - 11 min walk - 0.6 miles - Cairns Esplanade Charles Street Parkland - 2 min drive - 1.3 miles - Cairns Base Hospital - 3 min drive - 1.8 miles #### Getting around - Cairns Station - 7 min drive - Cairns, QLD (CNS-Cairns Intl.) - 4 min drive #### Restaurants - ‪Smith Street Cafe - ‬9 min walk - ‪Thirsty Flamingo - ‬2 min drive - ‪Edge Hill Thai & Laos Takeaway - ‬19 min walk - ‪Serpent Bar - ‬11 min walk - ‪Subway - ‬5 min walk ## About this property ### The Lakes Resort Cairns Upscale family-friendly hotel near Cairns Esplanade Consider a stay at The Lakes Resort Cairns and take advantage of a corner/local shop, shopping on-site and a coffee shop/cafe. The on-site restaurant, Taste of Thai, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground. You'll also enjoy perks such as: - 4 outdoor pools and a children's pool, along with sunloungers - Free self-parking - An outdoor tennis court, a TV in reception and a front desk safe - A gift shop, a lift and smoke-free property Room features All 50 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Designer toiletries, showers and shower/bath combinations - LED TVs with cable channels - Kitchens, full-sized fridge/freezers and dishwashers ## Similar properties ![3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/90000/84300/84257/f46c662b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cairns Colonial Club Resort Manunda - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 1,029 reviews £63 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=84257&PinnedHotelID=84257&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/30000/24000/23929/615d0f29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cairns Harbourside Hotel Cairns North - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,010 reviews £75 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=23929&PinnedHotelID=23929&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/1300/1233/5c3e5487.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cairns Cairns Central Business District - 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Restaurant 8.8 Excellent 799 reviews £97 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=84251&PinnedHotelID=84251&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/460000/456700/456649/596e6487.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacific Hotel Cairns Cairns Central Business District - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,018 reviews £93 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=456649&PinnedHotelID=456649&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/210000/201400/201315/1c39bfe0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tropiq Cairns North - Pool - Parking included - Free WiFi - Air conditioning 7.0 Good 473 reviews £54 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=201315&PinnedHotelID=201315&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean View Room 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/528700/528639/2ebe03f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Esplanade Resort Cairns Cairns North - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,012 reviews £85 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=528639&PinnedHotelID=528639&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free offsite parking - Free self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Taste of Thai ### Things to do - 4 outdoor pools - Children's pool - Outdoor tennis court - Piano - Playground - Shopping - TV in common areas ### Family friendly - 4 outdoor pools - Children's pool - Grocery/convenience store - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room washing machine/dryer - Living room - Playground - Separate bedroom ### Conveniences - Gift shop/newsstand - Grocery/convenience store - Luggage storage - Safe at front desk ### Guest services - Housekeeping (weekly) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - In a national park - Picnic area - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - High-pile carpet in room - Lift - Tile flooring in room - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 18 buildings - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Designer toiletries - Hair dryer - Shower - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Full-sized refrigerator/freezer - Hob - Kitchen - Microwave - Oven ### More - Air conditioning - Ceiling fan - Iron/ironing board - Living room - Safe - Washer/dryer ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 5:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (noon - 2:00 PM) Guests will receive key retrieval information ### Access methods Staffed front desk, key retrieval ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 40.0 per night. Cots (infant beds) are available for AUD 10.0 per day ### Payment types at the property ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: AUD 10.0 per day - Rollaway bed fee: AUD 40.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply ### Property is also known as Cairns Lakes Cairns Lakes Resort Cairns Resort Lakes Resort Cairns Cairns North Lakes Cairns Resort Lakes Resort Cairns Resort Cairns Lakes Cairns Cairns North The Lakes Resort Cairns Hotel The Lakes Resort Cairns Cairns North The Lakes Resort Cairns Hotel Cairns North ## Frequently asked questions ### Does The Lakes Resort Cairns have a pool? > Yes, this property has 4 outdoor pools and a children's pool. ### Is The Lakes Resort Cairns pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Lakes Resort Cairns? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at The Lakes Resort Cairns? > Check-in start time: 2 PM; check-in end time: 5:00 PM. ### What time is check-out at The Lakes Resort Cairns? > Checkout is at 10 AM. Late checkout is available for a fee (subject to availability). ### Where is The Lakes Resort Cairns located? > This family-friendly Cairns hotel is located near the airport, within a 15-minute walk of Rondo Theatre and Cairns Esplanade. Cairns Botanic Gardens and Centenary Lakes Botanic Gardens are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Lakes Resort Cairns Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.6 Location ### 7.8 Staff & service ### 7.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 215 8 - Good 233 6 - Okay 69 4 - Poor 24 2 - Terrible 19 ### 10/10 Excellent #### Gus 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a family of 5 and stayed a week. Thoroughly enjoyed it. Spacious and very well appointed. ##### Gus Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Mital 17 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great. ##### Mital Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Marco 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lakes Resort Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns. ##### Marco Stayed 3 nights in May 2025 ### 10/10 Excellent #### Narelle 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect family holiday destination in Cairns! Will definitely be back! ##### Narelle Stayed 6 nights in Apr 2025 ### 6/10 Okay #### Hilda 9 Sept 2025 no elevator ##### Hilda Stayed 4 nights in Aug 2025 ### 8/10 Good #### Janice 14 Jul 2025 Liked: Cleanliness, property conditions & facilities Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing. ##### Janice Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Pilar 8 Jan 2025 Liked: Staff & service, property conditions & facilities we have a good time, thanks ##### Pilar Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### craig 11 Jul 2025 Liked: Cleanliness, property conditions & facilities We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries. ##### craig Stayed 7 nights in Jun 2025 ### 4/10 Poor #### Aleks 22 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Out dated that photos well. ##### Aleks Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Agnieszka 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well ##### Agnieszka Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Graham 28 Nov 2024 Liked: Cleanliness, staff & service, room comfort Wonderful place, have stayed their twice now. It does need better up keep, would be a shame to see it not refurbished soon and fall into disrepair. ##### Graham Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Cassandra 23 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Spacious and clean, great staff. ##### Cassandra Stayed 7 nights in Jul 2022 ### 10/10 Excellent #### Kevin 29 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great holiday appartments Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden. ##### Kevin Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Gerardine 10 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Property met our needs ##### Gerardine Stayed 6 nights in Sep 2023 ### 2/10 Terrible #### Rina 6 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave. ##### Rina Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Frances 31 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Apartment was clean and spacious. ##### Frances Stayed 2 nights in Jul 2023 ### 8/10 Good #### Andrew 16 Oct 2024 Liked: Cleanliness, staff & service, amenities The number of pools and variance was excellent. However, the property is showing its age and needs maintenance inside (washers etc) and outside (cracked tiles, paint and repair on eaves) ##### Andrew Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Joanna 22 Jul 2024 Liked: Cleanliness, property conditions & facilities Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again ##### Joanna Stayed 4 nights in Jul 2024 ### 8/10 Good #### Christine 13 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable ##### Christine Stayed 4 nights in Jun 2024 ### 4/10 Poor #### Stacey 16 Apr 2025 Disliked: Staff & service, property conditions & facilities Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool. ##### Stacey Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Dave 1 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A real surprise for me - beautiful apartment great facilities ##### Dave Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Zena 19 Apr 2025 We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty. ##### Zena Stayed 4 nights in Apr 2025 ### 8/10 Good #### paul 17 Jan 2025 Liked: Cleanliness, staff & service We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience. ##### paul Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jaimie 5 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again. ##### Jaimie Stayed 6 nights in Jun 2023 ### 8/10 Good #### Sharman 5 Sept 2023 Liked: Staff & service, amenities, property conditions & facilities Although our room was great, 1 roll of toilet paper for two adults for 5 days was tight and no office over weekends, we had to buy our own. My family stayed in various rooms throughout the resort and their rooms were really dated and not very good. ##### Sharman Stayed 4 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Meriton Suites Adelaide Street, Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-Meriton-Suites-Adelaide-Street.h13521416.Hotel-Information) > > [Gilligan's Backpackers Hotel & Resort](https://www.expedia.co.uk/Cairns-Hotels-Gilligans-Backpackers-Hotel-Resort.h1102895.Hotel-Information) > > [Cairns Plaza Hotel](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Plaza-Hotel.h890459.Hotel-Information) > > [Melaleuca Resort](https://www.expedia.co.uk/Cairns-Hotels-Melaleuca-Resort.h1142618.Hotel-Information) > > [Peppers Soul Surfers Paradise](https://www.expedia.co.uk/Gold-Coast-Hotels-Peppers-Soul-Surfers-Paradise.h4619963.Hotel-Information) > > [Pullman Brisbane Airport](https://www.expedia.co.uk/Brisbane-Hotels-Pullman-Brisbane-Airport.h19295763.Hotel-Information) > > [Holiday Inn Express Brisbane Central by IHG](https://www.expedia.co.uk/Brisbane-Hotels-Holiday-Inn-Express-Brisbane-Central.h14677166.Hotel-Information) > > [Burleigh on the Beach Holiday Apartments](https://www.expedia.co.uk/Gold-Coast-Hotels-Burleigh-On-The-Beach-Holiday-Apartments.h9625452.Hotel-Information) > > [The Langham, Gold Coast and Jewel Residences](https://www.expedia.co.uk/Gold-Coast-Hotels-The-Langham.h78099407.Hotel-Information) > > [Novotel Cairns Oasis Resort](https://www.expedia.co.uk/Cairns-Hotels-Novotel-Cairns-Oasis-Resort.h84251.Hotel-Information) > > [Southern Cross Atrium Apartments](https://www.expedia.co.uk/Cairns-Hotels-Southern-Cross-Atrium-Apartments.h1119287.Hotel-Information) > > [Imperial Hotel Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-Palazzo-Versace.h541927.Hotel-Information) > > [Cairns Colonial Club Resort](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Colonial-Club-Resort.h84257.Hotel-Information) > > [Rumba Beach Resort](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Rumba-Beach-Resort.h3688041.Hotel-Information) > > [W Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-W-Brisbane.h21612140.Hotel-Information) > > [Stamford Plaza Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-Stamford-Plaza-Brisbane.h460514.Hotel-Information) > > [Shangri-La The Marina, Cairns](https://www.expedia.co.uk/Cairns-Hotels-Shangri-La-The-Marina.h16032.Hotel-Information) > > [Paradise Resort Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-Paradise-Resort-Gold-Coast.h43437.Hotel-Information) > > [RACV Royal Pines Resort Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-RACV-Royal-Pines-Resort-Gold-Coast.h425456.Hotel-Information) > > [ibis Brisbane Airport Hotel](https://www.expedia.co.uk/Brisbane-Hotels-Ibis-Brisbane-Airport-Hotel.h19295854.Hotel-Information) > > [Nomads Noosa Backpackers Hostel](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Nomads-Noosa-Backpackers-Hostel.h3856711.Hotel-Information) > > [Hotels in Chard](https://www.expedia.co.uk/Chard-Hotels.d6048091.Travel-Guide-Hotels) > > [Noosa Tropicana](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Noosa-Tropicana.h3769240.Hotel-Information) > > [Regency on the Beach](https://www.expedia.co.uk/Gold-Coast-Hotels-Regency-On-The-Beach.h1784811.Hotel-Information) > > [Brisbane Skytower by CLLIX](https://www.expedia.co.uk/Brisbane-Hotels-Arise-Brisbane-Skytower.h19178209.Hotel-Information) > > [Royal On The Park](https://www.expedia.co.uk/Brisbane-Hotels-Royal-On-The-Park.h582734.Hotel-Information) > > [Hotels in Manchester City Centre](https://www.expedia.co.uk/Manchester-City-Centre-Manchester-Hotels.0-n6192111-0.Travel-Guide-Filter-Hotels) > > [JW Marriott Gold Coast Resort & Spa](https://www.expedia.co.uk/Gold-Coast-Hotels-JW-Marriott-Gold-Coast-Resort-Spa.h25943.Hotel-Information) > > [DoubleTree by Hilton Hotel Cairns](https://www.expedia.co.uk/Cairns-Hotels-DoubleTree-By-Hilton-Hotel-Cairns.h7566.Hotel-Information) ### Cars > [Car hire in New Zealand](https://www.expedia.co.uk/Destinations-In-New-Zealand.d133.Car-Hire-Destinations)