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Seasonal outdoor pool
Seasonal outdoor pool
Outdoor spa bath
Desk, iron/ironing board, free WiFi

Guest reviews

3.8 out of 5 Good
146 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Free airport shuttle
Air conditioning
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
72-hour vacancy between guest room stays
Hand sanitiser provided

Map

Explore the area

Popular LocationCairns Esplanade Charles Street Parkland16 min walk
Popular LocationCairns Base Hospital19 min walk
Popular LocationMuddy's Playground3 min drive
AirportCairns, QLD (CNS-Cairns Intl.)5 min drive

Choose dates to view prices

  • Basic Double Room

    4.8/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsBasic Double Room
  • Basic Twin Room

    4.3/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsBasic Twin Room
  • Triple Room with Multiple Beds

    4.4/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 3
    • 3 Single Beds
    More detailsTriple Room with Multiple Beds
  • Deluxe Triple Room

    Room amenities

    • 205 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More detailsDeluxe Triple Room
  • Family Room

    Room amenities

    • 205 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsFamily Room
  • Basic Apartment, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 376 sq ft
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More detailsBasic Apartment, 1 Bedroom

About this area

Cairns

Located in Cairns, Crystal Garden Resort & Restaurant is near the beach. Sugarworld Waterpark is a popular area attraction and if an activity is on the agenda, Cairns Marlin Marina and Reef Fleet Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Cazaly's Stadium or Barlow Park. Our guests appreciate the hotel's quiet location.

Visit our Cairns travel guide
Map
Popular Location

What's nearby

  • Cairns Esplanade Charles Street Parkland - 16 min walk
  • Cairns Base Hospital - 19 min walk
  • Cairns Aquarium - 3 min drive
  • Muddy's Playground - 3 min drive
  • Cairns Performing Arts Centre - 7 min drive

Getting around

  • Cairns Station - 3 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 5 min drive

Restaurants

  • Lunch&Dinner — 1 min walk

About this property

Crystal Garden Resort & Restaurant

3.5-star Cairns hotel in Cairns North, near Cairns Esplanade
A restaurant, a fitness centre and a spa tub are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a seasonal outdoor pool, laundry facilities and tour/ticket assistance are on-site. All 20 rooms provide conveniences such as sitting areas and fridges, plus free WiFi and flat-screen TVs. Electric kettles, free tea bags/instant coffee and ceiling fans are among the other amenities available to guests.
Crystal Garden Resort & Restaurant offers 20 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free return airport shuttle from 10 AM to 6 PM
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • 1 restaurant

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • Hot tub

Family friendly

  • Free local area shuttle
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

Outdoor space

  • Private porch

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in between 2 PM and 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 8 PM
Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 10 AM to 6 PM
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitiser
Contactless check-out is available
Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from July to December

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Crystal Garden Resort Cairns North
Crystal Garden Resort
Crystal Garden Cairns North
Crystal & Restaurant Cairns
Crystal Garden Resort & Restaurant Hotel
Crystal Garden Resort & Restaurant Cairns North
Crystal Garden Resort & Restaurant Hotel Cairns North

Frequently asked questions

Can I cancel my reservation for free at Crystal Garden Resort & Restaurant and receive a full refund?
Yes, Crystal Garden Resort & Restaurant offers free cancellation on select room rates, because flexibility matters! Please refer to Crystal Garden Resort & Restaurant cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crystal Garden Resort & Restaurant?
As of 15 Aug 2020, prices found for a 1-night stay for 2 adults at Crystal Garden Resort & Restaurant on 28 Aug 2020 start from £48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has a seasonal outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at Crystal Garden Resort & Restaurant?
Check-in is from 2 PM to 8 PM.
What time is check-out at Crystal Garden Resort & Restaurant?
Checkout is at 10 AM.
Does this property provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this property located?
Located in Cairns North, this hotel is within 2 miles (3 km) of Cairns Esplanade Charles Street Parkland, Cairns Esplanade and Cairns Central Shopping Centre. Cairns Marlin Marina and Reef Fleet Terminal are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Crystal Garden Resort & Restaurant

3.8
Good
146 reviews
5 - Excellent
29
4 - Good
78
3 - Okay
28
2 - Mediocre
9
1 - Poor
2
3.9
Cleanliness
4.3
Service and Staff
3.5
Amenities
3.6
Property condition
2.0 out of 5 Poor
  • Disliked: Staff & service, amenities, property conditions & facilities

Check in was friendly, the service due to corona we were only offered sandwich or cereal, we were booked in for 2 days and only stayed one night. The staff were not on premises and the pool was not clean.

Stayed 2 nights in May 2020
5.0 out of 5 Excellent
    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service

    The staff were excellent, very helpful and the hotel had all the advertised amenities. It is just showing signs of age but the price reflects this so I gave it a 5 star review

    Stayed 1 night in Mar 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Comfortable sleep

    Comfortable bed, friendly staff and a good breakfast included in the price.

    Stayed 1 night in Mar 2020
    4.0 out of 5 Good
      This traveller didn’t leave comments with their review
      Stayed 1 night in Mar 2020
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