Get an overview of this hotelFamily-friendly Cairns hotel in Cairns Central Business District with restaurant

Collecting Nectar Points

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Business centre
24-hour front desk

Location

This family-friendly Cairns hotel is located on the boardwalk, within a 5-minute walk of ZOO To You HQ Wildlife Discovery Centre, Cairns Harbour Cruises and Reef Fleet Terminal. Centenary Lakes Botanic Gardens is 3 mi (4.8 km) away.

Hotel features

A restaurant, an outdoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site.

Room amenities

All 255 properties feature comforts such as Egyptian cotton sheets and pillow menus, while conveniences include sitting areas and refrigerators. Complimentary wireless Internet access and balconies are standard, as are LCD TVs with satellite channels.

Shangri-La Hotel, The Marina

Renovations & Closures

The property will be renovating from 02 March 2018 until 14 December 2018 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Shangri-La Hotel, The Marina provides a fitness centre and a kid's pool. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. A computer station is located on-site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of A business centre, a limo/town car service and meeting rooms. 16 meeting rooms are available. This luxury hotel also offers tour or ticket assistance, multilingual staff and gift shops/news stands. On-site parking is available (surcharge).

  • Express check-in 
  • Picnic area 
  • Bar/lounge 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 12 
  • Restaurant 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Self parking (surcharge) 
  • Valet parking (surcharge) 
  • Limo or Town Car service available 
  • Outdoor pool 
  • Computer station 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 16 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Shopping on site 
  • Pool umbrellas 
  • Total number of rooms - 255 
  • Number of floors - 5 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Separate sitting area 
  • Balcony 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Pillow menu 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

North Bar & Kitchen – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Scooter/moped rentals nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
No cribs (infant beds) available
Only service animals are allowed

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: AUD100 per night
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: AUD36 per person (approximately)
  • Self-parking fee: AUD20.00 per day
  • Valet parking fee: AUD25.00 per day
  • Late check-out fee: AUD65
  • Rollaway bed fee: AUD60 per night
  • On-site credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Shangri-La Hotel Marina Cairns
  • Shangri-La Hotel Marina
  • Shangri-La Marina Cairns
  • Shangri-La Marina
  • Shangri-La Hotel, The Marina, Cairns Hotel Cairns

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. A resort fee is included in the total price displayed. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.


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