2 outdoor pools, pool umbrellas, sun loungers
Check availability

Reviews of Presidential Suites Lifestyle Cabarete - Room Only

4 out of 5
Presidential Suites Lifestyle Cabarete - Room Only
Cabarete, Cabarete

Reviews

8.2

Very good

Rating 10 - Excellent. 287 out of 565 reviews" "
Rating 8 - Good. 132 out of 565 reviews" "
Rating 6 - Okay. 64 out of 565 reviews" "
Rating 4 - Poor. 24 out of 565 reviews" "
Rating 2 - Terrible. 58 out of 565 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jami

Liked: Staff & service, property conditions & facilities
Our room was never cleaned and we didn’t get fresh towels during our stay. There was nowhere to get drinking water or refill our water bottles, and yet it was unsafe to drink the tap water. Other than that, our room was beautiful and we had a lovely time. I wasn’t aware that we would get the vacation club ask…
Stayed 3 nights in Apr 2024
Response from Ecommerce on 23 Apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 Good

Soranlly

Travelled with family, Travelled with group
This is my second time here. I love the location and how secured it feels.
Stayed 6 nights in Feb 2024
Response from Ecommerce on 5 Mar 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 Good

Sandra

Stayed 3 nights in Feb 2024
Response from Ecommerce on 22 Mar 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the staff was amazing and helpful and I enjoyed myself
Response from Ecommerce on 5 Feb 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 Okay

MELISSA, Woodstown

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Ecommerce on 23 Jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

4/10 Poor

Lorna J

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property itself and the room were very good, and might even rate four stars. The exception is the fourth floor where we were first located (the fifth floor has the same problem). The room balcony faces the busiest and noisiest street in the Dominican Republic; it was impossible to use. After repeated requests and two nights we were moved to the third floor, which was much quieter and had a very pleasant balcony overlooking the back garden. The room was more than adequate. The staff service, however, was non-existent by design. Hotel staff never once entered or cleaned the room (we stayed 10 days). When I asked for clean towels I was referred to the desk; they informed me that for $5 US we could have the original towels replaced by clean ones. I refused. It was by any measure, one-star-hotel service. The management of this hotel is cheap beyond compare, and are turning a first class place into a beggarly bother, apparently trying to save a few bucks by not providing their customers with services that even roadside motels provide without question. What a shame and a wasted opportunity.
Stayed 10 nights in Jan 2024
Response from Ecommerce on 20 Jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

4/10 Poor

carolyn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We were unaware that our room would not be cleaned unless we paid extra. We were given two towles for 3 nights and had to remove our trash on our own.
Stayed 3 nights in Jan 2024
Response from Ecommerce on 18 Jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 Terrible

Terrance

Travelled with family
Disliked: Amenities
While we reserved a garden view, we were given a terribly loud road facing room. We did get garden view after raising our disgust. No housekeeping of any kind without additional costs. Would never ever stay there again.
Stayed 6 nights in Jan 2024
Response from Ecommerce on 16 Jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards, Dear guest,

8/10 Good

Charmaine Gregory

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Customer's service very awful! Their demeanor not welcome, uncomfortable. Checked out early after a staff unlocked and came into my room, even though I called aloud to wait! I am not dress,her response was, doing resport,nonsense ! Room occupied..Invade our privacy. Room very spacious and clean but that changed when I saw a roach on night table. Upon checking out, admin staff halt my taxi to check room inventory, really!!! No one want anything to steal.. they charged 15US to changed bedding and suply towel, clean room..unheard of! I would not recommend and ofcourse my last visit.
Stayed 5 nights in Jan 2024
Response from Ecommerce on 13 Jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 Good

Alessandra Mac Carthy

Liked: Cleanliness, property conditions & facilities
The property is super conveniently located. We Neverr had hot water during the four days just like warm. On day 2 I called the dont desk…..no one showed up. Wasn’t the biggest deal since it’s hot out in DR but still. I told them on checkout….not much of a response. I would stay there again…..beautiful accommodation
Stayed 3 nights in Nov 2023
Response from Ecommerce on 13 Jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 Excellent

Madiou

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Response from Ecommerce on 5 Feb 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 Good

Rochelle

Stayed 3 nights in Dec 2023
Response from Ecommerce on 13 Jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 Okay

Marlee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had issues contacting the hotel since it was an international call. Not sure if it was bc of the international call I was having issues but even when I reached someone I was disconnected or they hung up on me so it was frustrating as it took a while to evn get a human every time I called. The short period of time I did speak to someone (less than ~10m) my carrier had charged me $54. I wish there was a toll free contact or another way to communicate with them. I called to confirm my booking and they told me they couldn't find it so I found myself going back n forth btwn Expedia and them. Expedia was able to confirm for me they have my booking so I called them back to confirm myself and they were then telling me they were finally booking my reservation after I had booked it over a month prior on Expedia. Fast-forward when I get there to check in they told me they couldn't find my reservation. At this point I am irate. They eventually find it but I shouldn't have to deal with that after all the confirmation efforts I made. Not the first time booking on Expedia so it sounds like the resorts fault. My stay was about 3 days. There were some things I wasn't accustom to when I got there. They mentioned I wld only get 1 room key and no additional towels and if I requested any more I would be charged. So the policies were slightly different from my expectations. Other than that, my room was nice. There was a bit of grime on the faucet and shower handle. Cleanliness could be improved
Response from Ecommerce on 15 Feb 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 Good

Luis, Teaneck

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked 2 rooms back in 2018 and then booked 10 rooms in 2019. It was such a great ALL INCLUSIVE Resort, especially the pool side snack bar!!! Now its only the room and access to the pool. They offer food packages but we refused to pay $20 per person for eggs, toast and a cup of coffee. We walked for about 5 mins to a nearby spot and purchased pancakes, scrambled eggs with toast, Avocado toast with a bowl of fruits and two cups of coffee for only $16!!! I may return because we really like the accommodations (room was spacious and clean) but maybe admin will understand that they will continue to lose money if they don’t atleast include breakfast. Oh another downside was the noise from the traffic outside especially the motorcycles.
Stayed 2 nights in Dec 2023
Response from Ecommerce on 13 Jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 Terrible

Simeon

Stayed 1 night in Dec 2023
Response from Ecommerce on 13 Jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 Terrible

Shirley

Stayed 2 nights in Nov 2023
Response from Ecommerce on 13 Jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 Excellent

Garland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They make sure u have everything u need & they try they best too help u
Stayed 3 nights in Nov 2023
Response from Ecommerce on 18 Nov 2023
Dear guest, Thank you for your kind review about Lifestyle Holidays Hotels and Resorts, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service, which is in fact the greatest compliment a Resort can get. Thank you so much for your enthusiastic and motivating comments and we assure you that we will try our utmost to make your next visit as enjoyable as the first one. Warm Regards,

10/10 Excellent

Nicholas William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Ecommerce on 3 Nov 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ecommerce on 25 Oct 2023
Dear guest, Thank you for your kind review about Lifestyle Holidays Hotels and Resorts, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service, which is in fact the greatest compliment a Resort can get. Thank you so much for your enthusiastic and motivating comments and we assure you that we will try our utmost to make your next visit as enjoyable as the first one. Warm Regards,

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean located in a place where you can walk to restaurants on the beach!
Stayed 1 night in Sep 2023
Response from Ecommerce on 12 Oct 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Muryha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything
Stayed 5 nights in Sep 2023
Response from Ecommerce on 5 Oct 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 Okay

Anthony

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Ecommerce on 26 Sept 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

FELIX GARCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stayed in this place, was really nice and clean. I really recommend it.
Stayed 2 nights in Sep 2023
Response from Ecommerce on 23 Sept 2023
Dear Guest,Thank you for your great comments and positive review. It would be our pleasure to welcoming you back at Lifestyle Holidays Hotels and Resorts for another unforgettable vacation!! Thank you so much!!Regards,

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Sep 2023
Response from Ecommerce on 21 Sept 2023
Dear Guest,Thank you for your great comments and positive review. It would be our pleasure to welcoming you back at Lifestyle Holidays Hotels and Resorts for another unforgettable vacation!! Thank you so much!!Regards,

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place but they charge extra for clean towels and to clean room
Stayed 6 nights in Sep 2023
Response from Ecommerce on 20 Sept 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 Good

Zahi Itzhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ecommerce on 5 Sept 2023
Dear guest, Thank you so much for taking some time to express your impressions during your stay at Lifestyle Holidays. Your review and comments are very appreciated by us in order to improve our operation.Thank you for staying with us. Best Regards

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a nice place and quiet
Stayed 2 nights in Aug 2023
Response from Ecommerce on 4 Sept 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ecommerce on 4 Sept 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Fredy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property but need more parking spaces
Stayed 1 night in Aug 2023
Response from Ecommerce on 28 Aug 2023
Dear guest, Thank you so much for taking some time to express your impressions during your stay at Lifestyle Holidays. Your review and comments are very appreciated by us in order to improve our operation.Thank you for staying with us.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and the room clean and more spacious than it looks in pictures.
Stayed 3 nights in Aug 2023
Response from Ecommerce on 26 Aug 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

4/10 Poor

Adrian

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Facilities are good but problems, not recocommend
The rooms and pool are modern, look good, are clean, staff are friendly. However there are many problems. There is something unfriendly about the place which has no reflection on the staff on the ground, they force you to wear a silly bracelet for the duration of your stay and basically fine you if you remove it, there is a long list of other things you can also be fined for. This bracelet thing might be normal for an all inclusive hotel where the lazy customers do not leave the hotel however I like an active holiday and dont like a bracelet that screams I am a silly tourist please mug me. On the first morning we were pressured into a silly time wasting tour of the hotel which purpose was to sell things, it was very difficult to get out of and was very odd, the guide even sat with us for some of our breakfast. The biggest problem is the noise inside the room, the fool that designed the place has us walking to the room in a hallway open to a very busy road meaning that the only thing between the bedroom and the road noise is a normal door, if you are a light sleeper this will not work for you as vehicles are very loud here. I imagine the architect designed the place working in an office in a city far away and spent no time on site before, during or after construction. The bedroom is very poorly soundproofed and the bathroom has no extractor fan but a strange vent in the wall which means you can hear a lot of uncomfortable toilet, shower and sexual noises from the neighbour
Stayed 3 nights in Aug 2023
Response from Ecommerce on 26 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 Good

Philippa

Stayed 1 night in Aug 2023
Response from Ecommerce on 16 Aug 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Ecommerce on 10 Aug 2023
Estimado Huésped,Muchísimas gracias por su comentario sobre su estancia, Trabajamos cada día para que ustedes disfruten de sus vacaciones y se encuentren a gusto entre nosotros y nos llena de orgullo si lo hemos logrado. Sentimos mucho los puntos que no fueron de su agrado, tomaremos en cuenta su opinión y mejoraremos los pequeños problemas que nos expone en su comentario.Esperamos volver le a recibirle pronto,

10/10 Excellent

Chinedu, Cromwell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Wish they’d start daily housekeeping, though.
Stayed 2 nights in Jul 2023
Response from Ecommerce on 10 Aug 2023
Estimado huésped,Gracias por hospedarse con nosotros y por sus positivos comentarios los cuales apreciamos muchísimo. Nos agrada mucho saber que sus vacaciones fueron memorables y que disfrutó de nuestra propiedad, servicios y facilidades como así también del trato amable de nuestro personal. Esta es su casa y esperamos tenerle nuevamente con nosotros.Saludos Cordiales,

2/10 Terrible

Filippo

Disliked: Cleanliness, staff & service, property conditions & facilities
I recently had the misfortune of staying at the Presidential Suites, and I must say it was one of the most disappointing hotel experiences I have ever had. The level of mismanagement and the way they treated their guests was absolutely unacceptable. First and foremost, the check-in process was a nightmare. The front desk staff seemed completely disorganized and uninterested in providing any kind of service. Expedia pictures show rooms on the beach, then when you get there they try to place you on a different hotel building on the back of the property. Then when you expect to get the room cleaned every day or so, it came to light that the guest has to pay $15 to get the sheets changed. If you have anybody that wants to stop by to visit you for an hour, they need to carry an ID and leave it at the reception. Then sign 3 pages of documentation and finally they make you go to the reception too to sign those 3 pages too. So inconvenient and non sense…. Overall, my experience at the Presidential Suites was a complete letdown. It is clear that the management of this hotel has neglected their responsibilities in providing a satisfactory experience for their guests. I strongly advise anyone considering staying here to look elsewhere for accommodation. Save yourself the frustration and disappointment and choose a hotel that values their guests and provides the level of service and comfort that is expected.
Stayed 24 nights in Jun 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies.We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 Good

Marjorie, Seattle

Stayed 1 night in Jul 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my suite! The multiple pools were very beautiful, the staff was friendly and helpful. I had a great time and plan to come back soon !
Stayed 7 nights in Jun 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, Thank you for your kind review about Lifestyle Holidays Hotels and Resorts, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service, which is in fact the greatest compliment a Resort can get. Thank you so much for your enthusiastic and motivating comments and we assure you that we will try our utmost to make your next visit as enjoyable as the first one. Warm Regards,

10/10 Excellent

Clemente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples Vacation
The room was amazing. The staff was very friendly and customer service oriented and helpful. I will recommend this hotel to anybody. Thanks Lifestyle for the wonderful experience. God Bless!!! The Cespedes'
Stayed 2 nights in Jun 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, Thank you for your kind review about Lifestyle Holidays Hotels and Resorts, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service, which is in fact the greatest compliment a Resort can get. Thank you so much for your enthusiastic and motivating comments and we assure you that we will try our utmost to make your next visit as enjoyable as the first one. Warm Regards,

10/10 Excellent

Garry

Stayed 1 night in Jun 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Ecommerce on 10 Aug 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2023

2/10 Terrible

Giuseppe

Business traveller
Disliked: Staff & service
Disappointing would not repeat
It is advertised as a Hotel yet no room service. I paid for 3 full board plans they gave me half board bracelets they told me only members can have full board also did not inform me that I could have paid extra for room service when I checked in. The staff was friendly but either unprepared or uninformed. For what I was charged I was expecting a lot more.
Stayed 2 nights in May 2023

10/10 Excellent

Lisa

Stayed 1 night in May 2023

6/10 Okay

Adin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The location of the hotel is great but there’s a lot of street noise . At check in they charged us $US30 /night for an upgrade even if the hotel was empty and they had plenty of rooms unoccupied. And at check out they charged me $5 for a wine opener that was supposedly in the room and we never used. It was bittersweet to leave this way.
Stayed 2 nights in May 2023

8/10 Good

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

kiara

Stayed 1 night in Apr 2023

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Studios all on busy street where cars and motorcycles don't have mufflers and honk all night. Bring earplugs, bug spray and sunscreen and prepare to pay for all your drinking water. No shampoo provided in any type of room. We had a kitchen room for part of our stay (not through Expedia) and future guests should know to bring a vegetable peeler, can opener, mixing bowl, coffee filters, tea towels, dish drying mat, salt pepper sugar and if you prefer non Teflon. Coffee maker only makes 2 mugs at a time.
Stayed 4 nights in Apr 2023

2/10 Terrible

elisabeta

Travelled with family, Travelled with partner
Disliked: Staff & service
I think they should close this resort.Breakfast was good but the lunch and dinner horrible 😬😬 we had some kind of Parmesan chicken-absolutely disgusting and for dinner fish super old and smelling.They have this service-you have to pay to change the towels.Very noisy hotel,too much traffic,the toilets next to the bed ..no ventilation in the washroom 😚😚😚.I don’t think we will go back ever.
Stayed 3 nights in Apr 2023

10/10 Excellent

Satonya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a balcony with an ocean view. It was beautiful! I walked to the grocery store; it was close and convenient. When you arrive check the room for any issues and take pictures. Before you can check out they have someone look over the room and if anything is broken or missing you have to pay for it before you are permitted to check out. I was fine... I took pictures (before and after). My friend, however, did not and was charged for something that was broken when she arrived. This was my 2nd time at this property. I would go back.
Stayed 6 nights in Mar 2023

10/10 Excellent

Ryakkia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Presidential Suites Lifestyles in Caberete is clean, safe, comfortable rooms with balconies. It is right on the beach so it is assessible to beach activities, beach restaurants and night life .
Stayed 2 nights in Apr 2023